Pix6.com – Messy, Messy and Messy Again!
Pix6.com is an online service owned by Gaming PA, a US company. The first alarm bell that goes off is that they claim they were the first online company in American established in 1985. Next is their claim that they are the original and most reliable ‘official Pennsylvania-based state lotto ticket services” but offers no information to support this. Pix6.com provides a service to purchase lottery tickets on behalf of customers in the USA, Canada and Germany providing access to 11 lotteries.
Who is Pix6
Though Pix6.com has an ‘About’ page, it simply lists their contact details. If a player is really interested in finding out more about the owners ‘Gaming PA’ and go to their web site, there isn’t much more information. You can ‘meet’ the ‘Social Media Diva’ Debra who ‘if you would like to have brilliantly written content written daily, posted to the social media world… call me or drop me an email! I would love to talk to you… and help you get visitors to your Website! Okay, I’m guessing she didn’t actually have anything to do with Pix6.com’s website.
It is generally messy with an array of different fonts, color and a challenge to find actual information. This is not a pretty site folks. A lot of the text showing on the Home page of Pix6.com is incomplete, with words misspelled and areas where the use of color makes it hard to read. But what about the content – the lotteries?
Getting Started at Pix6.com
Pix6.com offers to facilitate the purchase of tickets to 11 lotteries in the USA (SuperLotto Plus, Powerball, Mega Millions, etc.), Canada and Germany. They underline that they won’t just send copies of your tickets to you by email but will actually fax them. Who still has fax? Simply register on line, they will send you your Player ID within 24 hours, and you can start purchasing lottery tickets.
They offer up to a $20 guarantee for first time customers on their service but do underline the fact that if you start with a payment of $30, only $20 would be refundable.
The site also offers advice on how to receive incoming emails due to some spam filters or blockers. Not sure they though maybe this is in part because of the email addresses they send from – see below.
Payment options are limited to the credit cards including Visa, MasterCard, American Express and Discover Card.
Pix6.com Customer Service
Pix6.com offers support by email, telephone, fax or snail mail. In looking at their snail mail address, it’s hard to figure out exactly there they are. This is supposedly a company in Pennsylvania but the address has six digit postal code (maybe) along with a place called “Dordegt” and refers to “WC”. Their phone numbers are located in Pennsylvania with a 1-800 number also available and a variety of email addresses.
But the email address are mostly @aol.com excluding the webmaster and contact to their blog (who both have an @pix6.com address). This really does not look professional nor does it take branding into consideration. These folks could be anyone answering your email.
We found negative comments about the design of the site and its user-friendliness [topix.com]. Our team reported that the links to Lottery News and Winning Numbers are almost identical and do not feature what you’d expect. For a US company, the English displayed on the site is awkward and the information provided hard to read through.
The Bottom Line for pix6.com
The whole set-up at Pix6.com has compelled us to deliver a thumbs down. The terms and conditions are buried in the FAQ and not well explained. Pix6.com is awkward to use, messy to try and find information (our team reported eye strain). It does not engender confidence in sharing over your personal and credit card details. They say they are ‘official’ but offer nothing to support this!
Lack of Professionalism
Difficult to Find Information
No Info on Who They Really Are
There are a lot of good online lottery services in the market that instill confidence and trust with their customers. Pix6.com definitely doesn’t do that! The Team gives them a big thumbs down!
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