Poor 2.5 | Reviews (8)
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Lottery24 Exposed — Fee Plus 5% to THEM

Lottery24 Exposed

Lottery24 Review

Looking at, the site seems straightforward forward offering an online service for players to purchase lottery tickets. It’s not until you get into the nitty gritty small print that things like their fees and percentages of tickets that they take that you start to see the bottom line. I dug into researching this online lottery ticket provider to find out if they are real and how good they are.

Which lottery service is better? 24Lottos or Lottery24?

Who is Lottery24? is a lottery ticket provider for lotteries based all over the world. The copyright of their site is attributed to Prudential Investments Limited (weird but not suspicious). Their main office is located in London with operations in Cape Town (South Africa), Malaga (Spain), Milan (Italy), London (UK), and New York (US).

What is is a service that purchases tickets for seven lotteries (UK Thunderball, SuperEnaLotto, UK National Lottery, etc.) by their staff for players located anywhere in the world. The registration process to set up an account is very straightforward. After purchasing your lottery tickets online, sends you a scanned copy.

So Why Does Lottery24 Do It? is upfront about how they make their money. For each ticket you buy, Lottery 24 charges you one additional £1 which is used to cover the costs of running the website and other service fees. 1% of every prize goes straight to the syndicate manager (guess that is the person who runs the office in the respective country where the ticket is sold) while keeps an additional 4% as a service charge. Hang on – they call this person the syndicate manager. Okay, I did find it funny when they rationalized the exact percentage that keeps. They claim that they are required by the law to own a percentage of every ticket, so they have no choice but to keep this amount.

No Live Customer Service at

There is only one way to contact with questions or issues, and that is through their online form or an email address. There is no telephone number though they do provide a head office address in the UK for snail mail. I can’t imagine waiting that long for a reply, especially if I had a problem. There is a little box down the right-hand corner that says “Offline Message,” but whenever we checked, they were offline.

Their online support provides a confirmation that your request has been sent but also confirms that it could take up to 48 hours for them to respond. They do carry an auto-reply confirmation to the email address you have indicated, though it has no reference number or information regarding what you asked in the first place. I could see forgetting what I’d asked by the time I got the answer. I can see going to another website to purchase online lotteries before I got the answer!

Complaints at

These guys are either impeccable or have an excellent reputation management service working for them 24/7 because no complaints surfaced. I’ll keep digging and keep you up to date with my findings, but since there don’t seem to be any scam alerts or red flags.

They notify winners via email for amounts under €50,000 and by telephone for jackpots that exceed this sum, but then again, they do have a vested interest with their 5%!

Why You Should Register with Lottery24


User-Friendly Site

Scanned Copy of Tickets

Why You Shouldn’t Register with Lottery24


Fee plus 5% to THEM

No Live Chat or Telephone

Would you mind rating

Is Lottery24 Legit?

I don’t like the fact of paying double the amount lottery tickets cost in traditional retail outlets, and I’m not thrilled with the 5% commission, but at least they don’t hide these fees. Considering the cost of getting on an airplane to go purchase a ticket, the fees and commission do look reasonable.

We can’t in all truth give them a thumbs up. They appear professional and legit, and they are clear about what they charge. I like that. But I would be more comfortable having other ways to talk to them if I had a problem.

  1. I have not received any confirmatory emails of purchases since 7 January 2024. They also do not notify results, even without winnings, (an option on their website). Also since 7 January 2024 they do not auto acknowledge your query through their help feature, and there is no response to several queries, (per above notifications). Their UK phone number goes dead after 1 ring, and the German number is answered, but the call centre, (not specific to says someone will give a call back. I am still waiting. I think something has happened in 2024, but cannot find out through any source provided.

  2. So far so good… 5% is not a train smash. Banks and retail stores rip us off daily!

  3. It is obviously a scam site. In their terms they clearly mention that you can not withdraw more than 75.000 $ even if you are the big jackpot winner.
    Although they are charging fees for the tickets cost, in fact, they are buying nothing on your behalf.

    • Yes, I just discovered that clause in their Terms & Conditions:

      “4.8 Prizes are limited to a maximum of €75.000. For prizes over €75.000 a maximum of €75.000 will be paid out.”

      I had been mistakenly thinking that when I buy a ticket to the large lottery rollovers, I am in line to win the jackpot. This is patently untrue.

  4. While using Lottery 24, I decided to play SA Powerball. After the results came out from the original SA Powerball website, I checked my numbers and won 3 numbers + 1 Powerball which has a prize of approx. 30€. The morning after, the results were published on the Lottery 24 website, and went to claim my prize; however, the numbers I played which include 3 + 1 Powerball was changed completely where they made it look like I won nothing. Not only this, but they also changed the confirmation email numbers that was sent previously. I contacted Lottery 24 Live chat and they told me to check my confirmation email which is totally modified and fake. After 5 mins, I tried to login into my Lottery account and it was blocked stating that I requested on closing my account. What a joke. I wish other people won’t get scammed as I was. Imagine if someone won the big prize, and waking to realize it he/she got scammed by Lottery24.

  5. Hello Everyone ⁉️⁉️ Biggest Scam Website…
    They’re not purchasing any lottery tickets on behalf of US. Just sending email confirmation. They’re collecting all money from us. When we are trying to withdraw our Winning they will block the account. Am requesting you to Everyone please don’t give your bank card details to them. . I lost my amount… Am going legally… I have all the proof of screenshots.. If you need the proof of screenshots I can share by email

    • How did you fare getting anywhere with this scam company?


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