Poor 2.5 | Reviews (8)
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Lottery24 Exposed — Fee Plus 5% to THEM

Lottery24 Exposed

Lottery24 Review

Looking at, the site seems straightforward forward offering an online service for players to purchase lottery tickets. It’s not until you get into the nitty gritty small print that things like their fees and percentages of tickets that they take that you start to see the bottom line. I dug into researching this online lottery ticket provider to find out if they are real and how good they are.

Which lottery service is better? 24Lottos or Lottery24?

Who is Lottery24? is a lottery ticket provider for lotteries based all over the world. The copyright of their site is attributed to Prudential Investments Limited (weird but not suspicious). Their main office is located in London with operations in Cape Town (South Africa), Malaga (Spain), Milan (Italy), London (UK), and New York (US).

What is is a service that purchases tickets for seven lotteries (UK Thunderball, SuperEnaLotto, UK National Lottery, etc.) by their staff for players located anywhere in the world. The registration process to set up an account is very straightforward. After purchasing your lottery tickets online, sends you a scanned copy.

So Why Does Lottery24 Do It? is upfront about how they make their money. For each ticket you buy, Lottery 24 charges you one additional £1 which is used to cover the costs of running the website and other service fees. 1% of every prize goes straight to the syndicate manager (guess that is the person who runs the office in the respective country where the ticket is sold) while keeps an additional 4% as a service charge. Hang on – they call this person the syndicate manager. Okay, I did find it funny when they rationalized the exact percentage that keeps. They claim that they are required by the law to own a percentage of every ticket, so they have no choice but to keep this amount.

No Live Customer Service at

There is only one way to contact with questions or issues, and that is through their online form or an email address. There is no telephone number though they do provide a head office address in the UK for snail mail. I can’t imagine waiting that long for a reply, especially if I had a problem. There is a little box down the right-hand corner that says “Offline Message,” but whenever we checked, they were offline.

Their online support provides a confirmation that your request has been sent but also confirms that it could take up to 48 hours for them to respond. They do carry an auto-reply confirmation to the email address you have indicated, though it has no reference number or information regarding what you asked in the first place. I could see forgetting what I’d asked by the time I got the answer. I can see going to another website to purchase online lotteries before I got the answer!

Complaints at

These guys are either impeccable or have an excellent reputation management service working for them 24/7 because no complaints surfaced. I’ll keep digging and keep you up to date with my findings, but since there don’t seem to be any scam alerts or red flags.

They notify winners via email for amounts under €50,000 and by telephone for jackpots that exceed this sum, but then again, they do have a vested interest with their 5%!

Why You Should Register with Lottery24


User-Friendly Site

Scanned Copy of Tickets

Why You Shouldn’t Register with Lottery24


Fee plus 5% to THEM

No Live Chat or Telephone

Would you mind rating

Is Lottery24 Legit?

I don’t like the fact of paying double the amount lottery tickets cost in traditional retail outlets, and I’m not thrilled with the 5% commission, but at least they don’t hide these fees. Considering the cost of getting on an airplane to go purchase a ticket, the fees and commission do look reasonable.

We can’t in all truth give them a thumbs up. They appear professional and legit, and they are clear about what they charge. I like that. But I would be more comfortable having other ways to talk to them if I had a problem.

  1. Now, the site has launched his new website version is well designed and good look, now, live chat is available, payment method is good, I am from India is a account holder of this beautiful lotto playing site, found, reliable, users friendly, I will definitely recommend this beautiful site to play and win lot! Great site.

    • Dear Dillip Kumar Behera, we are excited to read that you appreciated our new website. Customer satisfaction is number 1 for us. We wish you luck to win the next Jackpot!

  2. I have used their service for more years than I care to remember! I have always found them efficient, upfront, friendly and most of all, ON THE BALL! Even for small winnings I got/get an email from them confirming my win, asking whether I wanted it paid out or credited to my account with them to cover costs of future ticket purchases, which to be honest is the option I always chose! I recently made an inquiry about my credit card which I use to purchase tickets, lately every time I logged in and used the card I would get a message telling me the card had not been used in a large number of months and I had to re-enter the card details to be able to purchase ticket or transfer an amount of money into my account as a credit for future purchases, I had an electronic “discussion” with one of the very friendly online agents, “Mark”, who told me the issue had been raised by other African residents/users of the site and was being dealt with as a matter of urgency! I logged onto the site again yesterday and it appears that the issue has been resolved! It took about two weeks in total to reach finality!

    • Dear Robin, thank you for beeing a loyal customer of Lottery24! We are happy to know that you are well pleased about our website. Computer problems and technology issues are bound to happen, but we try to fix them as soon as possible. We hope to welcome you among the Millionaires in the future!

  3. I have to sorta agree with the 5% commission though I think it should only be on say a threshold of $1,000 or more wins. These guys are already getting a hefty cut when you purchase tickets. It’s only when the amount gets up there that there is more work to collect winnings. Guess it would be a bit confusing if the threshold changed for each lottery.

    • Dear Charlie, Thank you for your review. As every other business who`s reselling a product we have to have some commission in order to make profit, and don`t forget the hefty bills of bank and legal fees we have to pay after every winning. But what is that 5% when you win the lottery jackpot right? We wish you luck!

  4. Hi. I have been using lottery 24 for about 3 mths now. First 2 mths all was fine and they deducted the amount I indicated. Of late they are taking this amount off twice for the same lotto. Only thing they do is they change the amount slightly. Can you help and explaining why they have started doing this. Is it a scam?

    • Dear Nic, Maybe you subscribed the ticket for more than one draws. You can always contact our customer support team if you have any questions or need clarification with purchases. Kind regards

  5. HI so are you saying that the is a scam. People should not purchase tickets?

    • Hi Steve, we didn’t say it’s a scam, read the review once again. You can buy the tickets if you are fine with their fees. Daisy

    • Dear Steve, I can assure you that is a licenced and legal, you can find the company details on our website.
      Kind regards


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