1xBET Exposed — You Might Get Lost Getting There
1xBET Review
The 1xBet app is probably one of the most confusing services out there. The design is so cluttered and outdated that it becomes challenging to determine what the site has to offer.
1xBet live is quite obviously a sports betting website, but it’s decided to rebrand itself as something else, as well.
So, 1xBet online has also decided to enter the realm of lotteries. And that’s where all of the confusion originates from.
It’s vital to understand what 1xBet offers. And that thing is not an opportunity to buy tickets for popular online lotteries. As already mentioned, this is a betting platform. Hence, you will be betting against lottery results and not participating in the respective game itself.
Yes, this sounds like a huge hodgepodge of opportunities, but we’re here to find out the truth about 1xBet. The following 1xBet review will give you all of the essentials so that you can draw your accurate conclusion about this opportunity and whether it is worth pursuing.
Games at 1xBET.com
1xBET.com offers players the opportunity to bet on 33 international lotteries. In some cases, you are playing against the real full ticket line drawn on the official sites they represent. In some cases, you have the opportunity to choose, say five numbers (when a lottery draws 6).
Apart from this, 1xBet appears to offer everything but the kitchen sink. In essence, you can bet on things you would have never considered betting opportunities at all. There’s a cryptocurrency exchange, sports betting on teams or tournaments, an online casino, daily tournaments, virtual sports betting, TV games, bingo, poker, and a ton more.
The platform supposedly gives players opportunities to bet in more than 60,000 sports events and tournaments. That seems to be the 1xBet biggest strength, and definitely lottery ticket buying, isn’t it.
So, if you are an avid sports betting enthusiast, this platform may be a good match for your needs. Buying tickets for international lottery games – not so much.
Getting Your Winnings with 1xBET
Winnings are credited directly to your account after any lottery draw and paid to you upon request.
Funds will be transferred to you in the same way that you used to put some money in your 1xBet account in the first place.
The currently supported payment methods include debit and credit cards, wire transfers, Skrill, ePay, Neteller, and various other digital payment service providers. So that’s a good thing as you have a good pick of both international and local payment solutions that are servicing specific parts of the world.
Who Can Play at 1xBet?
Players have to be of legal age (18 or older) to access the betting opportunities being offered at 1xBet. Other than that, there isn’t an awful lot of information about eventual restrictions.
Those living in countries where online betting is not legal will potentially have difficulties accessing platforms like 1xBet. The platform’s app will also be unavailable for 1xBet download in such instances.
Who Is Behind 1xBet?
The company behind 1xBet is registered in Cyprus – a very prominent jurisdiction for online lottery operators and bookies in sports betting.
According to research information, the entity behind this platform has an East European background.
Getting in touch with the company is possible in a couple of ways. There are international phone numbers entered as possibilities for getting in touch with the customer service team.
Support is also available in an array of languages, which is nice.
Other Bits and Pieces
There are live betting and even streaming of some sports events via the platform.
We’ve gone through a wide array of 1xBet reviews to determine if someone has used the lottery service. We did our best to verify the identity of 1xBet winners, but that’s quite difficult. Some use 1xBet online for sports betting, and these people have won money. The lottery-focused section of the website does not seem to be as prominent as the other opportunities.
Finally, we checked out reputable websites like TrustPilot for information about 1xBet. Unfortunately, 1xBet games don’t seem to be benefiting from such a good reputation there. The platform’s TrustPilot rating is 1.8 out of 5, which is quite poor. Some of the main complaints focus on facts like not receiving money that has been won, not having deposited amounts showing up in a player’s account, and generally having an incredibly hard time receiving any kind of assistance from customer service.
The Bottom Line at 1xBET.com
While the 1xBet signup bonus could have lured you into giving this opportunity a try, it’s not an optimal one for lottery enthusiasts. People who like live betting and sports betting will potentially enjoy it more, but there have been way too many negative reviews about this service.
Let’s end our review with a list of the key pros and cons linked to 1xBet online.
Pros:
A wide selection of online betting and sports betting opportunities
The platform supports an extensive range of payment methods
The money withdrawal procedure is relatively simple and straightforward
There’s a wide range of lotteries to choose among
The website is available in numerous languages, and it is localized for the respective demographic
The company behind 1xBet is a legitimate entity
There are mobile apps for various devices that can be used instead of the desktop version
Cons:
The website’s design is convoluted and outdated
You will be betting against lottery results and not participating in the actual national lottery itself
There have been numerous customer complaints about the quality of the service
Getting in touch with customer support can be difficult
Does not support PayPal transfers
Is 1x Bet live worth giving a try? Not really, especially when the information available via TrustPilot is taken into consideration. You can, however, experiment with some small amounts (especially if you’re interested in sports betting) to find out for yourself if this opportunity deserves your attention.
Ejenavi Ovwiaro
1xbet 200% bonus is a scam. I met the terms & conditions of the bonus and still got 224,000 on my bonus account, but they only credited me with the initial 20,000 I deposited and removed all the remaining money.
Reyansh Lagshot
1xbet good bookie and it’s time-tested for me. I started betting on football with 1xbet website near 2 years ago, I was a newbie in online betting. Now I’m a more professional player, I continue to bet on football and also bet on other sports such as cricket and horse racing. 1xbet has a good line and odds for almost all sports that I have listed. Usually make deposits and withdrawals through Nettler and everything works stably
Dear Reyansh Lagsho!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Nikunj kumar Singh
My application I’d is 285090919
Friend never download this app because of withdrawal issues I apply for Rs 3000 withdrawal they shows withdrawal complete but I did not get any amount in my bank account
When I mail to customer service they ask for bank statement I send my bank statement they never reply then
After that I withdrawal for Rs 9000 still is pending
I feel this application is a fraud
From
Nikunj Singh
Nikunj kumar Singh!
Thank you for your review. The situation which happened – is the issue of your payment system’s operations. We kindly ask you to contact our 1xBet Official page – https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction, and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future – https://goo.su/58hy
All the best,
The 1xBet Support
Alex T
Good. I bet mainly on football, 1xbet has a wide line and high odds. I use the Skrill payment system – withdrawals works ok
Dear Alex T!
Thank you for the review and for choosing our bookmaker company
Best regards,
The 1xBet Support
Aarav Patel
Not a bad bookie, I often place bets through the 1xbet mobile app and it works good. There are also good welcome bonuses for new players. In the future, I would like to see more different bonuses for old players too. So my rate is 4 stars
Dear Aarav Patel!
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
Manikandan
My ID 58129701 happened yesterday I was winning suddenly my withdrawal was blocked to fill personal profile after doing it also they held my withdrawal reaching their live chat is suicide calling them in helpline no is a murder u give a call back request they will call u at 3.am in morning n finish the request if u deposit money in there casino it’s like putting in crocodile mouth u can’t take back they can’t handle simple issues or faster solution pls never trust this casino my personal experience they don’t have proper 24/7 chat nor proper withdrawal these two r main fr customers which they r zero pls pls pls pls don’t trust this casino my withdrawal is already on toss poor poor support they don’t call back or reach u soon ridiculous
Dear Manikandan!
Thank you for your review. The situation which happened – is the issue of your payment system’s operations. We kindly ask you to contact our 1xBet Official page – https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time, amount of your transaction, and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future – https://goo.su/58hy
All the best,
The 1xBet Support
steve mc
Before quarantine, I could not even think that I would ever be interested in bets, but despite this, I have been in betting for a year already. During this time, I tried several bookmakers and for now, decided to stop at 1xbet. Mainly because of the high coefficients and the site that is user-friendly even for a beginner. I withdraw $ 500 a month and everything seems to be ok. Of course, online broadcasts aren’t smooth sometimes but it’s ok
Dear steve mc!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Saqib Khan
I regret depositing with 1xtbet and my referred friend. We both WON and they block both of our accounts with non-sense email explanation ending with “All further questions concerning the case of blocking from your side will be ignored.”
If you hate money deposit it into 1xbet.
Dear Saqib Khan!
Thank you for your review. To understand the situation, please describe your issue in more detail by providing your client ID.
We’ll be in touch and answer you
All the best,
The 1xBet Support
jason brown
I play slot games on the 1xbet site and rarely place bets. My favorite one is Thor of Asgard, it’s relaxed and helps me to rest at the end of a hard work day. In my experience, deposits and withdrawals of funds work stably, the site is also user-friendly but it would be good if the interface for casino games was more diverse. In any case, so far 1xbet suits me
Dear jason brown!
Thank you for the review and for choosing our bookmaker company.
Best regards,
The 1xBet Support
Tomas Ford
I have been playing with 1xbet for quite a long time, I started with bets on my favorite football clubs Villarreal and Manchester but then I got involved and started making bets on other professional sports. In general, I can say that I don’t want to exchange 1xbet for another bookmaker yet, I like the odds and the line. I had problems with the withdrawal of funds but 1xbet support helped me and now everything is ok
Dear Tomas Ford!
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
XEN 748
Heard about 1xbet from my friend. A month ago, I also started to place bets here. There are many different events, money is credited to the wallet not for long. For now, I am betting a small amount and over the past month I managed to withdraw a little more than € 100, I’m also pleased with the presence of cybersport events and broadcasts for them, it is very convenient. This month I want to try to withdraw etherium, I hope my experience with betting in cryptocurrency will be good too
Dear XEN 748!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Abolaji Henry Tope
Why do I have to send my documents via land mail to Russia from Nigeria after sending all requested documents in the right formats via land mail?
NOTE: I didn’t send my documents to Russia while registering or while loosing
Dear Abolaji Henry Tope!
Thank you for your review. To understand all the situation, please describe your issue in more detail by providing your client ID.
We’ll be in touch and answer you
All the best,
The 1xBet Support
Tadeusz Wojciech
Good bookie. I play with 1xbet 7 months and withdraw more than 2000$ for this time. Withdrawals via Neteller works well, I haven’t any issues, but I would like it to take less time.
Dear Tadeusz Wojciech,
Thank you for the review and for choosing our bookmaker company
Best regards,
The 1xBet Support
Jerry Houston
1xbet is not bad for me as a professional player. I play with 1xbet bookie for more than 4 years and I like the 1xbet odds for football events and a wide line. They also have loyal support, they helped me when I have some issues with the Lucky Friday bonus. In the future, I want to see more daily bonuses and better website navigation
Dear Jerry Houston!
We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us!
Best regards,
The 1xBet Support
Munkhuush Baysaakaa
Hello dear 1xBET I from Mongolia and my friend introduce about 1xBET and he said: I have a great idea it s multiply your money if you need money and I am after borrowed 200$ for someone and after he multiplies it an 860$ but he can’t take money back reason is a wrong ZIP code how to fix this??
Dear Munkhuush Baysaakaa!
Thank you for your review. To understand all situation, please describe your issue in more detail by providing the exact date, time, amount of your transaction, and your client ID. We will check all the information
Best regards,
The 1xBet Support
Christopher Ejiofor
1xbet are scammers. They delayed my withdrawal for more than 2weeks because I won. Since I have been losing money, they did not request for any verification? But because I won they started asking for verification, and even when I provided all they asked for, they still withheld my money. They even went to the extent of requesting for documents that has already been submitted. What a nonsense! Other companies’ verification doesn’t exceed more than one day as much as you provide all the document requested. Everyone should avoid 1xbet and their sisters companies’ because they are all fraudsters!!!
My user ID is 273540349.
Dear Christopher Ejiofor!
Thanks for your feedback. We have checked the information for your request. The verification process is successfully completed. If you will have any questions in the future – we are always in touch and ready to help you in any situation
Best regards,
The 1xBet Support
After you withheld my fund for more than 2 weeks I got the message *the bookmark reserve the right to refuse bet from any individual without giving any reason.* This pure act of wickedness to me because if you don’t want me to place a bet again on your website you should have allowed me to withdraw my fund since last 2 weeks so that I can use it for other business.
Dear Christopher Ejiofor!
This decision was made according to the T&C:
2.7. The betting company reserves the right to refuse to accept bets to any person without giving any reason.
This point is in the rules with which you agreed when you made your first bet.
According to our information after verification, the amount of winnings was completely withdrawn
Best regards,
The 1xBet Support
I have been on this same issue for 4months now… Account blocked funds withheld
Dani Azaro
Good bookie, nearly one year played with 1xbet, fast withdrawal, good broadcasts, and fine tech support. A couple of times there was a problem with the deposit, but I got a quick response and everything was resolved
Dear Dani Azaro!
Thank you for your feedback! We are glad that you have chosen 1xBet as your betting platform
Best regards,
1xBet Support
Vikram Singh
Pathetic service.. on 24th April I transferred 8k to 1xbet but amount still not credited to my account.. after so many mails they told me to provide bank statement of transiction.. after mailing bank statement they are now saying that we didn’t receive your amount. And our specialist team checking the case.. now it’s more than 7 days still no replies. So I asked to delete my account and data from 1xbet they all asks the reason and after giving reason they all gone and no replies..every time when I asked about deposit or deleting to account same questions all the time but replies after that so very poor service..
Dear Vikram Singh!
Thanks for the feedback. We kindly ask you to provide us with more details about your transaction. Specify your client ID, the exact date, time, amount of your payment, and what payment system you used. We’ll check all the information and back to you with the answer right away
Best regards,
The 1xBet Support
VICKY KRISHNA GODSE
1xBET is not good site.. Their Customer care is not maintaining good relations with customer. They are not responding well also.
I m explaining my issue.
I make the payment through Google pay and create deposit request. but the UPI transaction reference number which I try to enter while deposit amount, the error is showing that your UPI transaction reference number is already in use. This means what?
Still amount is not credited to my account..I followed the customer care every time but they are not responding well..
Can anyone have advice regarding this that how to claim refund of money which I paid?
Dear VICKY KRISHNA GODSE!
Thanks for the feedback. We kindly ask you to provide us with more details about your transaction. Specify your client ID, the exact date, time, amount of your payment, and what payment system you used. We’ll check all the information and back to you with the answer right away
Best regards,
The 1xBet Support
Absolon Novak
1xbet is one of good bookies that I use. I like 1xbet broadcasts and variety of markets. Website also not bad. But more often I use 1xbet app. It is very comfortable to bet and play slots. I would like to win more often, but it’s all about luck I guess
Dear Absolon Novak!
Thank you for the review and for choosing our bookmaker company
Best regards,
The 1xBet Support
Manoj
Completely fraud…. Amount deposited is not credited to accounts.. I am waiting for the same since 5 days. No proper response from customer care always saying just wait some more time… Finally I concluded from many sites that it’s a big scam
Dear Manoj!
Thanks for the feedback. We kindly ask you to provide us with more details about your transaction. Specify your client ID, the exact date, time, amount of your payment, and what payment system you used. We’ll check all the information and back to you with the answer right away
Best regards,
The 1xBet Support
Charan Jivnavi
I have been playing with 1xbet for more than 2 years and so far everything is ok. I don’t often place bets and these are often not large amounts of $ 20-25, I can withdraw up to $ 200 a month. Withdrawals via Skrill or Astropay work well, but sometimes it takes some hours. Want to see more regular bounces in the future
Dear Charan Jivnavi!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Obidiaso Paschal Onyedika
1xbet is a big scam.. Hello, I played a ticket from this which indicates quick event from the live event in soccer from X in the interval from 25:00 to 29:59 minutes. Now a goal was scored in 25 minutes… Exactly before the event even started and it was marked as loss.. in soccer..goal scored in 10 mins of soccer time is 11 mins.. now my issue is here is that the goal was scored in 24 which makes it 25 minutes it was marked as loss.. fast forward to days back I had another ticket with betslip id of 18478847977. There was a match that was also marked wrong.. and if based on ur principle then I was cheated on this ticket id or vice versa. Napoli vs Lazio.. 2 goals came in 65 and 70 which makes it a draw yet it was marked as loss.. wtf is all this.. you guys are manipulating this thing to your advantage. Pls rectify my ticket id with number 18503349645. very criminal of them to do this.
Dear Obidiaso Paschal Onyedika!
Thanks for your feedback. Please specify your client ID and your bet slip number. We will check all the information and will be in contact with you shortly upon we have new details about your issue
Best regards,
The 1xBet Support
Keshav Kushwaha
totally fake platform. if any of you successfully got your withdrawal and deposit, then you are extremely lucky, I have deposited 10000inr but money didn’t get reflected in my game account. there is nearly no customer service. live chat is totally waste and very very worst.. landline numbers are all dead and one number is active which is a bot… totally waste. leave this platform..
I emailed many time with my payment proof but didn’t get any reply… already 2weeks are gone
Dear Keshav Kushwaha!
Thank you for your review. We kindly ask you to contact our 1xBet Official page – https://www.facebook.com/1xbet.ind/ and send there all details. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information. Also, please see these instructions to avoid such situations in the future – https://goo.su/58hy
Best regards,
The 1xBet Support
aski sharma
Hello
My 1xbet Account number is 194127419
On 11th of April I requested for a withdrawal Of 6500 INR from my
1xbet wallet to my bank account.
After some time I got a message on 1xbet that withdrawal has been done
(confirmed by the operator)
Now it’s almost 10 days gone by, the amount has not been credited to
my Bank account.
When I complained to the support team, they ask for my bank statement,
which I provided.
After that, there is no reply from their side. It seems they block
customer for any type of communication after scamming their money.
Dear aski sharma!
Thank you for providing the necessary documents. At the moment they are being reviewed, this may take a certain amount of time. As soon as the check is completed, we will definitely inform you
Best regards,
The 1xBet Support
Vaibhav SINGH
I have deposited money of 8000 in 1xbet but the operator yet not credited it back to my 1xbet account
Gaming account- 223039151
Dear Vaibhav SINGH!
Thank you for your review. We kindly ask you to contact our 1xBet Official page – https://www.facebook.com/1xbet.ind/. To all your details here, please add the name of your payment system. Also, please see these instructions to avoid such situations in the future – https://goo.su/58hy
Best regards,
The 1xBet Support
Sudarshan reddy
Worst app. I have never seen this time useless app. very very useless customer support. Even I don’t call that is customer support. No one is responsible for your valuable money. No call center for help. No email support. Everything is fake. They just earn money from us. Please don’t try to play with this site. If u stuck on 1x betting no one help you. Coz its China app.
Dear Sudarshan reddy!
Thank you for your review. To understand all situation, please describe your issue in more detail by providing your client ID.
We’ll be in touch and answer you
Best regards,
The 1xBet Support
Sahir A.
I’m a newbie in betting and 1 xbet is my first bookmaker. In general, everything is fine, I have already managed to withdraw $150 for the last month and $30 for this one. I would like to note the mobile application and eSports broadcasts both on the highest level. Sometimes I just go to they site only to watch the streams of my favorite teams. Let’s see what happens next, so far I’m ok with 1xbet
Dear Sahir A.!
Thank you for your feedback! We are glad that you have chosen 1xBet as your betting platform.
Best regards,
1xBet Support
Noor basha Shaik azmath
Worst app I faced at the end not only in withdrawal but also in deposit, I forgottenly send 350 rs instead of 500 rs min deposit of phonepe but at the end I contacted they team.and explained it all, what they said was you have to send another 150 rs to that account to which I sent the 350rs amount and make a round figure of 500 rs and then send the mail to them but the end result was not credited after 1 day I called back again explained and them saw 350 rs credit but not my 150 rs, so I asked them about it they said sorry we didn’t receive your 150 rs send us your transaction details so we’ll check out , what kind of fools they are deposited us sent screenshot, can’t check the transition in they account asking us to send pdf of accounts and all what type of low class company which can’t even check transitions in they account , ok but it’s my fault I left 150 rs only at least I got 350 rs and I made a withdrawal of 1000 rs before the day till now I didn’t got it credited to my account but got transition completed what the fuck this company claim of trust do it even have any hope of leaving with another people’s money don’t ever download any apps with these sincereless apps, see even rating I can’t give in – but you can – my balance my gaming id :-241462621
Dear Noor basha Shaik azmath!
Thank you for your review. We kindly ask you to send all details to our e-mail address – public.relations(at)1xpartner.com. Specify the exact date, time and amount of your transaction and your client ID. We will check all the information
Best regards,
The 1xBet Support
Stephen Bosworth
1xbet is good bookie for me. I don’t have problems with the site and withdrawals are into my bank account really quick. Skrill, Neteller, Jeton – everything works well. Next time I’m going to withdrawal in Ethereum, hope everything will be fine. Also, it would be good to see more regular bonuses. So, 4 stars from me, I believe that they can do better
Dear Stephen Bosworth!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Tom Weiß
1xbet is one of the top-5 bookies that I am using for betting. There are constantly good offers on all sports, especially Football. I regularly bet on the matches of my favorite team (Borussia Dortmund) and the odds are better than on many other bookmakers. The website is user friendly and I can always easily find what I am looking for. Nevertheless, 1xbet mobile version of the site is not very well for me and I prefer to use a mobile app
Dear Tom Weiß!
Thank you for your feedback! We are glad to hear that you are enjoying betting with 1xBet and hope we will continue to meet your expectations
Best regards,
The 1xBet Support
Sina Safi Shalamzari
They let you deposit the money and rejecting your withdrawal
It’s been one month that they are not responding properly and they said if you send more emails we will block your account
They’re just saying we are reviewing your documents and I’ve sent everything one month ago and they’re just being careless
Friendly advice: The worst company, don’t deposit a penny in this scam website
Account# 76307323
Dear Sina Safi Shalamzari!
Thanks for your feedback. Now we are regarding your issue. As soon as we have new information, we’ll answer you immediately
Best regards,
The 1xBet Support
bobby finsh
all the + comments are from those that either work there or never tried getting your money back out good luck it’s a scam and the u.s. dept of justice has a file on them … we will see who they are soon …
Dear bobby finsh!
If you bet on 1xBet and you face any questionable situations, please describe it in detail to public.relations(at)1xpartner.com. Provide your client ID and we’ll check all the information. We’ll be glad to help you
Best regards,
The 1xBet Support
Felipe Xavier
I have been playing with this bookie for over three years. They are developing very fast and every year there are more and more games available. I am very pleased with the presence of live broadcasts, Esport and cryptocurrencies. This is really a must-have for every bookie in 2021! It’s a pity that the quality of customer support is not developing so quickly … In any case, they help to solve problems, unlike other popular bookmakers
Dear Felipe Xavier!
Thank you for your feedback! We are glad that you have chosen 1xBet as your betting platform
Best regards,
1xBet Support
S. Bedi
I am still a beginner in betting (I started betting 4 months ago), but I can safely recommend 1xbet to all my like-minded people. Among all the bookmakers that I managed to try, 1xbet seemed to me the most reliable and understandable, without “pitfalls”. Fast withdrawal, many payment options and good lines. Last week I got the chance to win and withdraw $200 to Astropay. It took no more than 20 minutes! Before that, I had not the most positive experience with the withdrawal of funds from other bookmakers. So, I can really put 1xbet 5 points. Of course, They need to work on the interface of the site, but this is not critical
Dear S. Bedi!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Ravi Sinha
Use 1xbet for one year and must say it is up there with the easiest betting apps to use. I’m on there regularly and I win and lose on a daily basis. Would love more bonuses though
Dear Ravi Sinha!
Thank you for your constructive feedback. Wish you some enjoyable betting ahead!
Best regards,
The 1xBet Support
Oliver F.
Use 1xbet for 3 months. There are a wide variety of sporting events. I often bet on football, sometimes on basketball. They have some of the highest odds. Convenient mobile app, everything is clear and accessible, even if you are a beginner
Dear Oliver F.!
Thank you for your feedback! We are glad to hear that you are enjoying betting with 1xBet and hope we will continue to meet your expectations
Best regards,
The 1xBet Support
Dharma Kiran
Hi
Yesterday Night I have created a 1xbet account and deposited 500 INR via Paytm and updated the reference number.
As the amount is not reflected in my account as the 1xbet online chat support team update it will take 15 min to 3hours to get the balance updated.
Till today it the balance is not reflected in my account if I am trying to reach out to the support team they are not responding at all even the online chat team is providing the same reply again and again. this seems to be a fraud. Even the call center number provided on the website is not working at all.
Dear Dharma Kiran!
Thank you for contacting us. We kindly ask you to send all details to our e-mail address – public.relations(at)1xpartner.com. Specify your client ID, the exact date, and time of your transaction. We’ll check the information and back to you with the answer
Best regards,
The 1xBet Support
Sagar Pandey
They blocked my account when I tried to withdrawal my money they blocked my account they are fraud scammers I deposited so much money I am tensed I want my money they are so fraud why any strict action not taken against them till now no customer support very very bad
True bro. Big thieves stealing from their customers hard earned cash it’s not only you, but they are also on the verge of doing this to me, and am scared.
Dear Real Zaragoza!
If you bet on 1xBet and you face any questionable situations, please describe it in details to public.relations(at)1xpartner.com. Provide your client ID and we’ll check all the information. We’ll be glad to help you
Best regards,
The 1xBet Support
Dear Sagar Pandey!
Thank you for your feedback. Please contact us via email public.relations(at)1xpartner.com and provide your account ID. We will try to help you in the situation that has arisen
Best regards,
The 1xBet Support
Matt Hilliard
Good customer support. I deposited money for bonus but didn’t get my bonus because my transaction was late because of my bank. Every time I have an issue 1xbet customer support is always there, and they provide me with useful information. So, I deposit money on Wednesday and get Wednesday x2 bonus very quickly
Dear Matt Hilliard!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Andrew miracle
This 1xbet has really made me be in pain because for 4days now I have not to rest because of my money over there I have to provide all they ask me to do
I pay in money with my visa pay in wit bank transfer pay in with bitcoin
Yet they didn’t allow me to withdraw they keep on telling me to deposit my I’d 273021987
Right now they are asking me to snap my visa card front and back then I got spark and ask why should I snap my card for you they reply I should mind my words or they will block me this is
To prove this is really really a fraud they want to scam my money plus the one they are holding
1xbet security department are professional criminals that specializes in evading players privacy in order to get proof to eat his money during verification. They’re banned from operating in Europe and I think that other countries should banned them effectively.
Dear Smith James!
If you are a customer of 1xBet and are faced with a controversial situation, describe it please to public.relations(at)1xpartner.com. Provide your client ID and we’ll check all the information. We’ll be glad to help you
Best regards,
The 1xBet Support
Dear Andrew miracle!
Thank you for contacting us.
To check all the information we need more details.
Please specify the exact date, time, and amount of your transaction and payment system that you used. As soon as we receive information, we will reply to you immediately
Best regards,
The 1xBet Support
Debasish Rout
my deposit has been more than 5hr not yet added to the account
My account no is 47714553
please do the needful
Dear Debasish Rout!
Thank you for contacting us. We kindly ask you to send all details to our e-mail address – public.relations(at)1xpartner.com. Specify the exact date, time, and amount of your transaction and payment system that you used. We’ll check the information and back to you with the answer
Best regards,
The 1xBet Support
Sina Safi
Deposit works so smooth but for withdrawal very limited options
I forced to choose PayPal 7 days ago around 1900$ and after a while I received many small transactions total of 526$ from different sources
Results: PayPal banned my account permanently due to illegal actions that 1xbet did. I don’t have the access to my money not on PayPal not on 1xbet
I keep sending them emails, to public.relations, general enquiries, finance and they just say our specialists are working on it
How many days your specialist wants? Is it rocket science? If this is not scam then what is it??
Account# 76307323
You have already many emails from me, don’t write here send us more details, give me answer
Dear Sina Safi!
Thank you for contacting us. Your appeal is in progress. We have provided the latest information to your email. Please check your inbox folder. We do our best to help you
Best regards,
The 1xBet Support
Barr. Kings
I don’t see the reason why 1xbet can’t allow me to withdraw my money despite sending them all the requested documents. It’s so easy to make a deposit but withdrawal comes with a lot of frustrations. I’m beginning to doubt the credibility of the platform.
My user ID is 27261909
Dear Barr. Kings!
We kindly ask you to send all details to our e-mail address – public.relations(at)1xpartner.com. Also, specify your client ID.
We’ll check the information and back to you with the answer
Best regards,
The 1xBet Support
Deepak kumar Choudhary
Request id 672597195
Sir your support team is very bad they can not reply anything
My 3 withdrawal amount cancel without any reason 4th times it is more than 24 hours but amount is not credit to my account please tell me only that what is the reason behind that and my money is safe or not?
Dear Deepak kumar Choudhary!
Thank you for your feedback. Please specify all details about your issue to our email – public.relations(at)1xpartner.com. We’ll check the information and back to you with the answer
Best regards,
The 1xBet Support
Sir, I have already mail in this mail id but no one responds to my mail and my question my withdrawal amount is canceled 4th time within one week and 5th times it is more than 24 hours but the amount is not credit seriously I have told you sir I am loosing trust on your site because no one answer anything.
Dear Deepak kumar Choudhary!
Thank you for providing all information to our e-mail address. We received your message and gave you an answer. Please check your inbox folder. Your question is under consideration. As soon as we receive information, we will definitely provide you with feedback
Best regards,
The 1xBet Support
Kabule Taiye
I find myself returning to 1xbet site on a regular basis. Always plenty of promotions and new games available
Dear Kabule Taiye!
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Prarap
Please don’t play 1xbet Indian players they fraud most cheated I deposited 5lakhs all time I won 15lakhs and I Withdrawl they don’t send withdrawal one month over now my id blocked support team email phn call whatsapp all are frauds they don’t reply me
Dear Prarap!
Thank you for your feedback. Please specify all details about your issue to our email – public.relations(at)1xpartner.com. We’ll check the information and back to you with the answer
Best regards,
The 1xBet Support
Alan
Such a scammer I won 110$ I just withdraw with local payment e-wallet 🙂 And I got nothing I contacted a lot of time from email and via live chat, Everyone getting money from fastpay e-wallet payment but mine approved not Giving me back money and they don’t refund Withdraw to account
id: 238951647
Dear Alan!
Thank you for your feedback. Please specify the exact date, time, and amount of your transaction to our email – public.relations(at)1xpartner.com. We’ll check the information and back to you with the answer
Best regards,
The 1xBet Support
Miguel
I like that I can place bets in the local currency. This is really convenient and does not cause problems with converting. Bonuses work good and pay out is fast
Dear Miguel!
Thank you for your feedback. Have luck with 1xBet to play some special events!
Best regards,
The 1xBet Support
Viraj reddy
This was my account number -235233529
Please read this thread of email exchanges before depositing (I have sent all the required documents as asked but they continue to harass me)
1X – Dear user, please provide us with colored photos of your national ID card (both sides, please) or the main page of your passport. Photos must be in JPG format. Scanned copies and screenshots are not accepted for verification. The photos should not be cropped, all data and whole document should be visible and readable on the photo.
Me- Hello please find my National ID card attached. Thank you.
1X – Dear user, please provide us with colored photos of your national ID document (both sides, please).
Me- Please find the attached Passport document colored and both sides.
1X- Scanned copies and screenshots are not accepted for verification. The photos should not be cropped, all data and whole document should be visible and readable on the photo.
Me- This is not a scanned copy. This is the full document
Me – Full document not scanned, not cropped and colour document
1X- Dear customer, please provide us with a photo of your ID document on another background and under another angle.
Me- Please find photo attached with another angle and different background.
1X – You should provide us with the photos of all bank cards you used to make deposits to your gaming account (both sides). The bank card number can be closed with a piece of paper leaving first 6 and last 4 digits visible and on the back side the CVC code can be closed as well. Holder’s data should be clearly visible. The data used to make deposits can be clarified in your personal profile in the transaction history.
Me- Please find attached the front and back of the bank card used to make the deposit. Thank you
1X- Provide us with a statement in PDF-format file. We should be able to see the account number, holder’s name, your transactions connected with your gaming account
Me – Here are the deposits to 1xbet and the PDF of transactions. I have submitted all proof now.
1X -You should make a selfie, holding your ID card near your face. Also next to you should be the computer (or mobile device) where we can see your inbox messages from security department (this mailing) Your face, your ID card in the hand and the dialogue with the Security department opened on any device should be fully and clearly seen on the same photo. All data should be clearly visible.
Me -Dear sir, please find selfie attached with screen and email message
1X – Your face, your ID card in the hand and the dialogue with the Security department opened on any device should be fully and clearly seen on the same photo. All data should be clearly visible.
Me- I have sent 3 pictures now with different angles and lighting with all the requirements you have asked for.
1X- Please pay attention to the requirements of the Security Department, otherwise further actions are impossible.
Me- Hello Sir, I have taken the picture again with the chat from the security department. Thank you.
1X- Clarify, why you have several registrations on our website.
ME- I have only one registration. This is the only time I have used this. And this is the first time I am verifying my account with all the proofs.
1X- Your data is under verification now. You will receive the answer in the nearest time.
ME-I have no other registrations if you find any registrations they might be fraud so be careful as I have never done any verifications before.
Me- Thank you for your response sir.
1x- Provide us with photos of the bank card ***8061 (both sides).
me- Here is the bank card I have deposited with. I have shown you the proof also and also the statements. The card ending with 8061 has been canceled over 4 months ago.
me- If required I can make another deposit and show you in the statement
me – I have provided a bank card, statements with my name, bank account number, proof of passport, proof of message with chat everything.
1x – Unfortunately, we didn’t receive your files. Please, correctly attach the requested files again.
me- I Have not used a card with the bank number ending with 8061 to deposit. I have used this card to deposit. Check your transactions.
1x- Provide us with photos of the bank card ***8061 (both sides). The bank card number can be closed with a piece of paper leaving first 6 and last 4 digits visible
me- at least revert back the deposit to my card or bank why are you harassing me like this? I have given all proof. The card which you are asking for has been cancelled over 3 months ago. I have no even used it to deposit this time please check your records
1x- We should see the bank card number *8061, it’s status and your personal data (name and surname). Screenshots must not be cropped or edited, all data should be fuly and clearly visible.
This keeps going on till today another 25 emails and still have been scammed
Dear Viraj reddy,
Thank you for your feedback. For this moment you are going through the standard verification procedure provided by the 1xBet Rule:
2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified
Now the Security Service asks you to provide the photos of your bank card ***8061 to confirm your payments to 1xBet Company. Please send the necessary documents
Best regards,
The 1xBet Support
Atul Tiwari
Dear 1xbet,
I have deposited money and play, unfortunately, I won 200000 INR.
They ask me for verification, I have provided all requested documents
But they asked me for ecoPayz transition details of ecoPayz, which I sent 10 times.
But they are asking me again and again for the same documents.
I am thinking I lost my money.
They are not giving any positive result
Gaming account 188514317
Dear Atul Tiwari,
We checked your account. You have passed the verification successfully. Also, you can withdraw your winning amount. Good luck!
Best regards,
The 1xBet Support
Praveen Kumar
Sir, I was deposit my money 380 to this UPI id: 9677021460(at)paytm but it’s not working by mistake my money send to that number sir and my deposit rejected by the operator So please solve this problem sir my account id:250612547
Dear Praveen Kumar,
Thank you for your review. We need more details to check the status of your transaction. Please provide us with the exact date, time, and amount of your deposit to our email – public.relations(at)1xpartner.com
Best regards,
The 1xBet Support
Sadip Karki
Hello sir,
I had made a withdrawal request yesterday but it is not deposited in my account. But operator confirmed that the balance is deposited. Please help me I didn’t receive any amount in my account.
User id: Sadip7
Account id: 250238751
Dear Sadip Karki,
Thank you for your review. We need more details to check the status of your transaction. Please provide us with the exact date, time, and amount of your deposit and payment system that you used to our email – public.relations(at)1xpartner.com
Best regards,
The 1xBet Support
kian
1xbet is a scam
I deposited 54$ and place a bet and earn 307$. when I tried to withdraw from my account some money, I was logged out from my account and did not able to log in again. I called their security and sent all documents that they asked and they confirmed it. but they did not give back my account and my money. They told me we want to stop any collaboration with you. Ask them to back my money they did not respond to me. They looking for looser customers if won a sum they will not pay your winnings and block your own money too. Their account verification process and customer support is just a show. They can take your money and block your account for no reason if you be a winner. Winner users have no respect and rights on 1xbet. My account number is 25734637 registered in 2017.
Dear kian,
Thank you for your review. We checked the information about your account. Your account was blocked by the violation of the multi-account Rule:
2.26 Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet, or the electronic payment method
Also, your amount of deposit was returned to you in full while you used your account as withdrawal funds
Best regards,
The 1xBet Support
Henry
1xbet has the largest line and most detailed statistics. there have many promotions and always interesting offers. like it
Dear Henry,
Thank you for your review. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
williams
this betting site is a scam, they take your money within 2 seconds but when you want to get your own money back, it’s like mission impossible, save your money or use another site. 1XBET IS A SCAMMMMMMMMMMMMMMMMMMM!!!
Dear williams,
Thank you for your review. Please describe your situation with providing your client ID and the exact date, time and amount of your withdrawal to our email – public.relations(at)1xpartner.com. We will check the information and back to you with the answer
Best regards,
The 1xBet Support
Stanley
Account number 36700487
Hello
Am Ajibo Stanley
A Nigerian I was said to send my ID
Here is my I’D
Kindly verify me
because I have been playing and withdrawing for over one year now
So I can continue to play and withdraw I have sent all including screenshot and perfect money screenshot and ATM card details yet the one replying me keep saying I should use computer to screenshot which I did use yet keep repeating the same word kindly verify me for it is now suspicious how you hold people money for no reason
I have forward my evidence to the gambling commission Nigeria
Dear Stanley,
For this moment you are going through the standard verification procedure provided by the 1xBet Rule:
2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified
At this point, you need to provide the Security Service with the following: screenshots of your Perfect Money wallet. The tab where they can see the number of the purse and data of the owner and the tab, where they can see your transactions. Screenshots must be from a PC, screenshots from mobile devices are not suitable and can not be considered
Best regards,
The 1xBet Support
adebayo
Nice app. Very useful site, it is easy to understand even for a beginner. Support is slow, but nevertheless, make its work
Dear adebayo,
Thank you for your review. We take it into account. Wish you luck in betting with 1xBet!
Best regards,
The 1xBet Support
Andrew
For the first time in my life, I decide to do sports betting (NFL). I deposit $200 and then they give me $200 in “Free Play”. BIG MISTAKE!! I won 4 of 5 parlays (mostly 6 and 8 way) over the last 2 weeks of the season and the playoffs, turning my original $200 into over $2000, but since I made odd long shoot bets(none of them won) with the “free money” I can’t withdraw any of my winnings until I bet $2800 dollars more (Rollover). I only make 50 dollar bets for fun. It would take all of the next two seasons to do that. I can’t even withdraw my original $200 bucks. Now even if I do all that I still need to go through their shitty payout system of bitcoins(unstable) or “acceptable Banks” none of which are in my area. Mind you, they happily took my money from my Credit Union. SCAM!!! I was forced to put all $2000+ on the Packers (vs the bucs.) and it still won’t be enough to do the rollover.
Dear Andrew,
Thank you for your review and for providing all this information. To check all details about this situation, we kindly ask you to specify your client ID to our email – public.relations(at)1xpartner.com. We will check the information and back to you with the answer
Best regards,
The 1xBet Support
answer this question; If I win with the money I deposited in your “casino” and win with that money do I or do I not get those winnings when I want them? or at least an acceptable amount of time. Without the need to do anything about more betting and risking those winning since None of my winnings have anything to do with the Free money or bonus money…or is it held up because of the so called “free money” bonus rules and the need to bet X10(or so) that amount? which would be over to force $2800 in bets made on a $200 deposit.
I talked to customer service. The guy said it’s how your “rollover” system works*. I don’t get my winnings unless I continue to bet another approx. $2500, which of course would negate my winnings should I lose. Which is the point, right? All of my winnings come from my own money, not the so called “free money”(which would make sense for you to have a caveat for winning and get paid out, but shouldn’t if I win with my own money). Even if I do win and get passed the $2820Rollover, I still need to figure out how to get paid without using bitcoin or opening up a new bank account(none of the banks that you are willing to work with are in my state)
Antonio
Very useful mobile app. 1xbet gives the okay to withdraw and place bets. I’m started working with it because of their big line and a lot of different events this 2020 awful year
Dear Antonio,
Thank you for your review. We wish you good luck in betting with 1xBet! Stay safe
Best regards,
The 1xBet Support
Elshan
the most cheater site in the world is 1XBET. I deposited to my account and placed a bet. just after one bet they blocked my account and stole my deposit money without any reason. despite all of my emails to security, they did not reply to me.in front of all people’s eyes, they stole my money. they are a fraud. do not play on 1XBET because they will definitely it to you also. my id number is 215244229.
Dear Elshan,
Thank you for your review. We checked the information. Your account no.215244229 was blocked by the violation of the multi-account Rule:
2.26 Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet, or the electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website
Also, you successful withdraw your deposit
Best regards,
The 1xBet Support
Shivam verma
Cheated yesterday in big bass last over under 10.5 in 20 over
Dear Shivam verma,
Thank you for your review. Please describe your situation with providing your client ID and the number of your coupon to our email – public.relations(at)1xpartner.com. We will check the information and back to you with the answer
Best regards,
The 1xBet Support
Kovács
At the quarantine I opened some new kind of not sports events for betting. 1xbet has really large line and it was interesting to find something new. The odds can be higher, but I know that this time was hard for all business. The site is really good, it’s easy to find the right match
Dear Kovács,
Thank you for your review. We are glad that you have such a good experience with 1xBet!
Best regards,
The 1xBet Support
Nicolas
They use a number of tactics and methods to prevent the user from withdrawing. In the end, they outright refused to payout €4000.
The only bookmaker (and company?) where I’ve ever experienced daylight robbery.
Don’t bother contacting Curacao Licensor either, they do not care in the slightest as long as the operators fill their pockets.
Dear Nicolas,
Thank you for your review. Please describe your situation with providing your client ID to our email – public.relations(at)1xpartner.com. We will check the information and back to you with the answer
Best regards,
The 1xBet Support
Danny
I registered for 1xbet during the World Cup and it was a great time and I earn a lot of money. In general, the bookmaker is good and has many not sporting options. This spring I started to bet on eSports and I like the line here
Dear Danny,
Thank you for your feedback. For any questions, please feel free to contact us via our email public.relations(at)1xpartner.com. We will be glad to help you
Best regards,
The 1xBet Support
Param Ananda
World’s number one scam & cheat company is 1xbet… Plz be careful from those cheaters… If u wonna know how they rewrite the original results of football matches.., Just feel free to knock me… I will provide some screenshots of their cheating!!!
& When u complain about it to any customer care executive.., They disconnect the call after realise their fault & never pick up ur call again!!!
& Dear 1xbet support team…, Before reply to my mgsss…, You should check some of my continues betting… Shame on You… A beggar have more responsibility than any of u who r related with this fraud company!!!
Open ur eyes & check those bet numbers….
15997821491
15997851527
15997821491
I have the original results collected from net… & Also I was in front of TV!!! Soon I will upload those every single screenshots on every social media & as a well-known YouTube uploader…, I think I can expose Your cheating…, I promise…
I WILL TRY MY BEST… JUST UNINSTALL UR DISTURBING APPS!!!
Yes sir me too I just won 4000 in 1xbet and I withdrew to my account.. they said transaction was successful. But there is no amount was credited to me I also have all proofs
Dear Param Ananda,
Thank you for your feedback. We kindly ask you to provide us with your client ID to our email public.relations(at)1xpartner.com. Also, please send us links and all your screenshots to check the information
Best regards,
The 1xBet Support
M Preshaw
Ok, so I’ve been using 1xbet as they advertise that you don’t need to verify identity and now I’m having some issues.
I’ve now been asked to verify my identity which I assume is because I’ve lost more than I’ve lost. I don’t mind too much so I’ve sent over a picture of my passport etc and everything they’ve asked for. I got a reply thanking me and saying that the info is under verification.
I then get another email asking me to send a selfie of me with one hand holding my ID and another hand holding a device displaying emails from 1xbet?? It sounds like you need 3 hands for this with how they describe it. What makes this worse is that I have VERY reduced capability in my left arm after a car crash and I basically can’t use the hand at all so this is very difficult.
I told 1xbet about my disability and that we have to self isolate and social distance due to covid which would make the picture difficult and they responded with this…
“Without providing the requested files any further actions are impossible. All further messages from you will be ignored.”
Wahoooo
Thanks, Dear
You save me
Dear M Preshaw,
Thank you for your review. Please provide us with your client ID to our email public.relations(at)xpartner.com. We’ll check all the information and back to you with the answer.
Best regards,
The 1xBet Support
ANANTKUMAR ASKI
My live casino games are blocked due to useless chat in live roulette please unblock my live casino games
My id 78720953
Please help me
Dear ANANTKUMAR ASKI,
We checked all the information. In order to activate your account and have all features available, you need to contact Support Service – info-en(at)1xbet-team.com
Best regards,
The 1xBet Support
John
they are big scam.. after deposit 450,000 they ask for documents during my withdrawal. I have submitted all the documents but is 9weeks and I can’t still access my account..
Dear John,
Thank you for your review. To check the information we need more details. Please provide us with your client ID to our email – public.relations(at)1xpartner.com. Please use @ instead of (at)
Best regards,
The 1xBet Support
1xbet is a fraudulent bookie among the others, my 1000usd is still hanging with all in the name of verification, I have sent all they requested for yet they told me my account is under verification for 4weeks now for no reason, I have friends to complain about the same issues, 1xbet is frustrating to use.
Dear Ife,
Thank you for your review. To check the information we need more details. Please provide us with your client ID to our email – public.relations(at)1xpartner.com
Best regards,
The 1xBet Support
Ahid Kumar
ideal bookmaker does not exist, it is in any case a lottery. but for me, 1xbet is not worse than the rest. really good bookie. so far, only positive impressions
Dear Ahid Kumar,
Thank you for your review. We wish you good luck with 1xBet
Best regards,
The 1xBet Support
Austine
1xbet is a big scam. I requested a withdrawal of 74551naira only for them to send me 67095 nairas. Scammers. Big time scammers they are. They told me it charges for withdrawal they charge some customers. 7000naira for charges who does that
Dear Austine,
Please provide us with some more details. Specify your client ID and the exact date and time of your transaction to our email – public.relations(at)1xpartner.com. We will check the information and reply to you
Best regards,
The 1xBet Support
P NARESH KUMAR
Hi,
Client Id: 149344905
Ticket No: #4504019
Withdraw approved time: 29/11/2020 13:42
Withdraw completed by operator time:
1/12/2020 14:11
My gaming account is 149344905. I requested for withdrawal of 59999 on 29th November 2020. It’s the 8th day now and more than one week but I have not received my withdrawal despite being approved on the request. I shared my bank statement and all details to their email ids and even to public relation email id. But the only response is specialist is working on it since last 5days. I don’t understand it. Previously they were good. Usually withdrawal processed within two days. But now I don’t why they are treating me like this even being loyal to them for 2 years. I am tired of waiting my withdrawal and respose from them. Painful frustrating experience (even raised complaint through public.relations @ 1xpartner.com no use
Thanks and regards
Naresh
Dear P NARESH KUMAR,
Thanks for your feedback and for providing all information. We will be in contact with you shortly upon we have new details about your issue
Best regards,
The 1xBet Support
Joshua Faleti
Fraud 1xBet. Gaming ID 207262233
I tried to withdraw my money but they asked for documents. I have sent the necessary documents, but they keep asking again and again. Please could you refund my money and close my account. I’m not much interested in collaborating with you again dear 1xBet.
Dear Joshua Faleti,
For this moment you are going through the standard verification procedure provided by the 1xBet Rule:
2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified
You need to login into your account and follow the instruction for sending the necessary documents
Best regards,
The 1xBet Support
Dave
Hear about many bookies, but there is no good alternative to 1xbet. I deposit and withdraw for 100-200 euros, bet on soccer and live bets. Their line is really huge. One star for support, four star for your great work.
Dear Dave,
Thank you for your feedback. Have luck with 1xBet!
Best regards,
The 1xBet Support
Rafi
This bookie is giving me difficult time for verification and not allowing to me withdraw my winning. Their help support is rude and doesn’t help. This site is a scam please don’t use it.
Dear Rafi,
Please provide us with some more details. Specify your client ID to our email – public.relations(at)1xpartner.com. We will check the information and reply to you
Best regards,
The 1xBet Support
Chi jane
My user ID is 235907949 and I want to inform everyone in this forum to ignore doing any transaction with 1xbet again because they’re fraudulent.
I requested a withdrawal of 150000 naira couple days ago but it was rejected by 1xbet and requested my documents for verification.
I emailed their security department and they requested that I should send my national ID, bank statement, and selfie of myself holding my national ID and my communication device.
After sending my documents, I got a reply from 1xbet security department asking me what’s my relationship with some few users which I don’t know.
I replied them back that I don’t know those people they mentioned and I don’t have any relationship with them.
I got another email from the same security department saying that my data is now under verification by their specialist and that I should wait for the answer.
After about 3 hours later I got shocking email from 1xbet security department saying:
*Good Day. We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
– bet cancellation;
– closure of the customer’s account;
– filing a claim to a law-enforcement agency.
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.*
I have tried several times to call them on phone but no progress and they’re ignoring my email since then.
So I want to warn everyone to ignore doing any business with 1xbet because they fraudulent and criminals.
Dear Chi jane,
Thank you for providing all this information. We checked your account #235907949. It was blocked by a violation of the 1xBet multi-account Rule. Please follow the next Rule:
2.27 Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts), the bookmaker reserves the right to stop such fraudulent actions by:
Effective as of 1 January 2011.
– bet cancellation;
– closure of the customer’s account with the balance being refunded;
– filing a claim to a law-enforcement agency
Also, your deposit was returned to you according to that Rule. Namely during the use of your account, you withdrew more amount than your deposits, so it was returned to you while you used your account
Best regards,
The 1xBet Support
I did not register more than my account 235907949, if you have any proof that I registered more than 1 account provide me with your evidence.
Ofc they don’t have proof they just scam your money. They did the same with me since I have won 700 euros. When I wanted to cash they just did the same procedure and in the end, they just scammed the money…
tushar arora
I made a withdrawal request 2 days back to get my money in Paytm account but it never got deposited. This is so frustrating. They take deposits within minutes and never allows withdrawal. My ID is 199579347. Their customer support doesn’t even respond.
Dear tushar arora,
Please provide us with some more details. Specify the exact date, time and amount of your withdrawal to our email – public.relations(at)1xpartner.com. We will check the information
Best regards,
The 1xBet Support
Shubham
1st November at 06:59 pm I send amount rs 3000 from Paytm but I am getting only 1000rs in my 1xbet account. 3 days completed but my not back in my account only option remaining for me that suicide. 1xbet please give me my money back. My id no. Is (230658315)
Dear Shubham,
We checked the information. You need to apply to the Support Service – info-en(at)1xbet-team.com by sending your bank statement from the moment of deposit up to today
Best regards,
The 1xBet Support
prince
they are fraud cheaters scammers..I got a bonus of rs 1000 as happy Friday offer on depositing 1000 rs then I placed a bet with my bonus account of all 1000 rs and I won d bet with amount 4469 rs but then they removed my bonus account from my profile and now not replying anywhere..I have lost 15000 on this bet as they only take ur money but will never pay u back..biggest scammers
Dear prince,
We kindly ask you to provide your client ID to public.relations (at) 1xpartner.com. Use @ instead of (at). We will check the information and as soon as we receive the information, we will reply to you immediately
Best regards,
The 1xBet Support
Vishwantha
Hi Vishwa,
The only thing left needed from you to us is to tell the bank or payment system that you’ve used for the failed transaction, please
This bloody people what they doing I don’t know I clearly mentioned all details
Still asking bullshit things getting one reply from every2days
Asking game id. once and mobile number once then deposit methods once like silly thing they will and keep on postpone
In mail I have write everything deposited method gaming I’d and all after 20days got over still my issue is not resolved
Gaming Id was 83274947
Mob 9845992064
Amount 5000and 2000 date 14/10/2020 11.21am and 11.24
Dear Vishwantha,
We kindly ask you to provide your client ID and all the details about your transaction to public.relations (at) 1xpartner.com. Use @ instead of (at). As soon as we receive the information, we will reply to you immediately
Best regards,
The 1xBet Support
James
I use their app rather than website because apps has many handy stuff. Their new update is good. The customer service is active, they answer quickly from email address. Withdrawals and deposits are good. I used Astropay and have my money in 10-15 minutes
Dear James,
Thanks for your feedback. We are glad that you have chosen us.
Best regards,
The 1xBet Support
Dear Allu ranjith,
We kindly ask you to provide your client ID and all the details about your withdrawal to public.relations (at) 1xpartner.com. Use @ instead of (at). We will check all the information
Best regards,
The 1xBet Support
Daniel isong
These people are scam This 2 months you keep they collect all the money from my betting account both deposit and winning saying I should send documents and I send all document they ask they didn’t still want to pay my money, For a bookmaker who claims to be a sponsor of FC Barcelona and the A-series I thought it was a sign of confidence so I fund my account with a large amount to play a bet after playing the bet I won, they refuse my withdraw and collected all the money in my account and keep asking for document I send all the documents and up till two months now they tell me the same thing that my request has been sent to a specialist, all the Twitter, Instagram and all social media are not given me good response they are scam and fraud
My I.D 216201083
This is 2 months they are telling me they are verifying from payment system, for 2 months now they keep telling me they are waiting for response from payment system, how can a company hold someone money like this, and they call their self sponsor to FC Barcelona and the A-series
Dear Daniel isong,
We do our best to solve your issue. This delay of the verification procedure is on the payment system side (that you used for transaction). For now, we are waiting for a response from them. As soon as we receive an answer, we will reply to you immediately. Thank you for understanding
Best regards,
The 1xBet Support
Ranjith
Hi,
My gaming I’d 136408101.
made a withdraw 20000, after some hours later got message from 1xbet (your withdraw request is successfully completed confirmed by operator) but I didn’t get money to my bank account. I wrote a mail to support team they are asking bank statement I sent but after sending the statement they didn’t give even single reply….
I trusted this gaming website so much but now I have trust issue on this web site.
one of the worst support team.
Please solve the issue..
Dear Ranjith,
We kindly ask you to provide your client ID and all the details about your withdrawal to public.relations (at) 1xpartner.com. Use @ instead of (at). We will check all the information
Best regards,
The 1xBet Support
Be careful with 1xbet. My money is currently stuck in 1xbet site. I make deposit for the first time. After playing some games. I tried to withdraw and was asked for verifications. I have provided all the document they requested for and is more than 6 weeks and no proper response from them. they blocked my account. claiming they are verifying the account. this is pure wickedness and scam. I will not take it. I will report them if my money is not refunded. my ID is 219317657
Dear Philip,
For this moment you are going through the standard verification procedure provided by the 1xBet Rule:
2.34 Should the bookmaker’s Security Service have any concerns about the bettor’s identity or their personal details (address, credit or debit card, other data), they are entitled to request any documents from the bettor substantiating their identity or other submitted data at the bookmaker’s absolute discretion, as well as to cancel any payments until all such details are verified
At the moment you need to login and follow the instructions in your personal cabinet. The instructions have also been sent to your email address
Best regards,
The 1xBet Support
Jitender
Hello friends
1xbet. Is fraud
So don’t play on 1xbet
After sending money they block my number.
I will complain against them in cyber Crime
💯% Fake site
Dear Jitender,
We kindly ask you to provide your client ID and all the details about your issue to public.relations (at) 1xpartner.com. Use @ instead of (at). We will check all the information
Best regards,
The 1xBet Support
Jebin Ninan
Its customer support is worst I ever seen.. I made a withdrawal of 20000 on 6 th sept, it’s never credited on my account, while I send a mail regarding this they ask so many things like bank statement in pdf format and withdrawal request number etc I given all details but no response while I again try to chat regarding this they told same thing s has to forward to another mail i d
They want me to fed up and forget about the money.. Now a days they didn’t respond to chat also..
Dear Jebin Ninan,
In order to check the information, please provide your client ID and the exact date, time and amount of your transaction to public.relations (at) 1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Tushar Bajpai
There’s no proper guidance and no return policy either…have been mailing them regarding my transaction which has not been updated in my ID even after 5days now…very poor customer service….bet365 is way better in such cases.
Dear Tushar Bajpai,
In order to check the information, please provide your client ID and the exact date, time and amount of your transaction to public.relations (at) 1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
pavan
hi good evening sir,
I made a withdrawal of 8000 on 12/10/2020
on 13/10/2020 I received a message in 1xbet as my withdrawal is completed
but amount is not credited to my account.
I shared my bank statement and all required screenshots to mail
but no one responding please look
my game id: 213117709
Dear Pavan,
Please take note that the transaction can take up to 7-14 working days. If after this period you don’t receive your funds, please contact the Support Service with your bank statement. If you have any additional questions, please feel free to contact us via public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Daniel Isong
I make a deposit and I play a bet and I won I tried to withdraw they said I should contact the security department, I contact them and send all documents they ask for up till now I can’t withdraw my fund is more than a month now, I won’t take this anymore Id 216201083
Dear Daniel Isong,
At the moment you are going through a standard verification procedure. Now the information you provided is verified on the payment system side. We expect an answer from them. As soon as we have new information, we will write to you immediately
Best regards,
The 1xBet Support
Vaibhav Rao Jadhav
I paid 1000rs to an account which was shown previously in app but after payment account changed. I have mailed 1xbet team and also contact through chat and call but nobody is responding.
My gaming id – 226538691
I have made transaction on 16/10/20
Dear Vaibhav Rao Jadhav,
Please note that transactions can take 7-14 business days, depending on your bank or payment system. If after this time you don’t receive them, then specify your client ID, the exact date, time, and amount of your transaction to public.relations (at) 1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Alex
I made the most of my last bet $100. I not only won back my deposit at fast but earned some extra money. Then I started to place bets from $250. Because of a gamble, I actually lost a lot of money. So play just for fun not make it a habit in your life.
Dear Alex,
Thank you for your feedback! We wish you luck in betting with 1xBet
Sincerely,
The 1xBet Support
Harsha
It’s really an irresponsible website with disappointing services.
I deposited an amount of 1,500 INR on 15. Oct 2020 through phone pe and I waited for 5 hours but didn’t get my money credited in gaming account I mailed them they said to wait till it’s resolved now it’s been 24 hours but no response at all I contacted them through chat they are not responding. My account ID is 81585719
Dear Harsha,
Please take note that the transaction can take 7-14 business days, depending on your bank or payment system. If after this time you don’t receive your funds, please contact the Support Service – info-ind(at)1xbet-team.com
Sincerely,
The 1xBet Support
Pilu pradhan
I made a deposit of Rs.1500 on14-10-2020 through net banking and another deposit of Rs.1942 on 14-10-2020 through net banking to my 1x bet account. Both transactions got successful but the money is not credited to my 1x bet account yet. I don’t know what is happening. Rs.3442 has been debited from my account but the money Is not even credited to my 1x account. I want the money to be credited immediately to my 1x bet account. My account id is 123591973 I have shared the transaction screenshot to both 1x bet India mail id and public relations mail id but there is no reply from my mail
Dear Pilu pradhan,
Thank you for providing detailed information! Please note that transactions can take 7-14 business days, depending on your bank or payment system. If after this time you don’t receive your deposits we will definitely check everything in detail.
Sincerely,
The 1xBet Support
14 working day pass but money didn’t return to my bank account many times I have sent email to your public relation team but he can’t reply please check my e mail id Gaming id123591973
Bank account no 37870140567
Venkat babu
It’s fake I add money four days but not add customer service week
Dear Venkat babu,
Please note that transactions can take 7-14 business days, depending on your bank or payment system. If after this time you don’t receive them then specify your client ID, the exact date, time, and amount of your transaction to public.relations (at) 1xpartner.com. Use @ instead of (at).
Best regards,
The 1xBet Support
jeffrey wilbor
1xbet bookie is a really customer service-oriented platform. I have been using them for my football betting since 2014.
Just recently, I had trouble with one of my bets for the recent England-Belgium match and their support helped me out after verifying my data. Thank you!
DURGA PRASAD BATTINA
PROBLEM IS NO RESPONS FROM CUSTOMER CARE MAILS.
I was deposited 2 times. They are not updated till now. I have sent so many mails but they didn’t send a reply till now.
MY ID: 22453696
I am thinking how I deposited this much of amount in this irresponsible site. If it is rectified hear I will update review with 5 rate otherwise u can understand they are cheating.
Dear DURGA PRASAD BATTINA,
In order to check your request, please specify the exact date, time, and amount of those 2 deposits.
Please, note that transactions can take 7-14 business days, depending on your bank or payment system. If after this time you don’t receive them then contact us: public.relations (at) 1xpartner.com. Use @ instead of (at).
Best regards,
The 1xBet Support
sam
It’s a fraud app…They have intentionally logged out of my account which has money in it and refused to help stating that my number is not registered It’s ridiculous…I’ve tried to connect with their all means of support…they just disconnect your calls or respond to mails stating that specialist will look into it…DON’T EVER DOWNLOAD THIS APP
Dear Sam,
In order to check your request, please specify the following data:
– your client ID
– your registered email
– your device operating system (Android or iOS version)
– exact date and time when logged out was happening
– error screenshot
Please, message us all the needed information to public.relations (at) 1xpartner.com. Use @ instead of (at). Looking forward to your reply!
Best regards,
The 1xBet Support
Hunter Johnas
I have been using 1xbet bookie for about a year. They offer one of the fastest withdrawals, which usually takes about 15 minutes for me. I use Neteller. I had a good week, withdrew $250 daily! I have not yet experienced their customer service, nor do I want to, as I know all betting sites customer service are a bit slow.
Dear Hunter Johnas,
Thank you for your feedback. Have a good luck in betting with 1xBet!
Best regards,
The 1xBet Support
Kaiba99
everything seems fine until it comes to withdrawing money!!
I made two deposits using bank card (visa) and they accepted it easily. now that I want to withdraw some money from my account, they keep rejecting my withdrawal requests with the reason “Denied by operator” although I used the same card and method that I deposited with! I tried like 50 times and yet they rejected it all!
Dear Kaiba99,
In order to check your request, please provide your client ID. Also, specify the exact date, time, and amount of your transaction to public.relations (at) 1xpartner.com. Use @ instead of (at).
Looking forward to your reply
Best regards,
The 1xBet Support
joshhh
I like 1xbet bookie as it seems to have more markets than most over bookies. I just did withdrawal to my Skrill after winning some money on NBA. Of course they are a bookmaker and want you to loose. I haven’t had any troubles though.
Dear Joshhh,
Thank you for your feedback. We are glad that you have chosen us!
Best regards,
The 1xBet Support
kasi
It’s fraud. After winning the bet they will change bet status win to remove. Two times I faced same issue.
Dear Kasi,
We kindly ask you to provide all details to our email – public.relations(at)1xpartner.com. Use @ instead of (at). Please provide your client ID and your bet slip number
Best regards,
The 1xBet Support
faqid chakrabarti
The site looks ok but sometimes slows down, so u r better using 1xbet mobile app. I’ve never encountered a problem for withdrawals, it takes a few hours. I made a withdrawal on a thursday and 7k rs was in my account on Saturday 10:00am.
Dear Faqid Chakrabarti,
We are glad that you have such a good experience when using 1xBet. Thank you for your comment
Best regards,
The 1xBet Support
Hitesh KUMAR
my gaming account number 22114895
I have deposited the money on 10 September and 16 September via net banking both transactions are successful but not credit in game account of 1x I regularly mail but there is no reply as well as I order call back no calls comes in chat they blocked me everytime I attach the files of my bank statement as well as transactions slip please update last 20 days I’m suffering sir
Dear Hitesh KUMAR,
We kindly ask you to provide all details to our email – public.relations(at)1xpartner.com. Use @ instead of (at). Specify the exact date, time, and amount of your transactions
Best regards,
The 1xBet Support
san1
I played with them in the last 3 years and had no issues till now. Moreover, the odds that 1xbet offers are probably amongst the best in industry. Bonus offers from time to time are enticing too
Dear san1,
Thank you for your feedback. Have a good luck in betting with 1xBet!
Best regards,
The 1xBet Support
Abhishek Bharambe
Bet slip no. 14201669341
Clint I’d no. 194318485
Byrun Munich won the match but you settled it as loss because of that I lost my accumulator bet please settle it right and credit my money in my 1xbet account
Dear Abhishek Bharambe,
Your bet slip no.14201669341 was done to the main time. The Bayern Munich wins at the extra time. So your bet slip was calculated correctly according to the result of the match. Please take note, that all bets are placed on the main time unless otherwise stated in the coupon
Best regards,
The 1xBet Support
L Df
This betslip was marked as loss wrongly as Sandro Wagner didn’t participate in the match between Tianjin Teda and Hebei China Fortune in September 22, 2020
betslip number: 14153896883
last match Sandro Wagner played was when he scored for Tianjin Teda in December 2019. and bet should be void if a player isn’t in the starting XI of the match
I contacted support and they stopped replying to my messages after I provided all the evidence they asked for
Dear L Df,
We kindly ask you to provide all details to our email – public.relations(at)1xpartner.com. Use @ instead of (at). Also, specify your client ID
Best regards,
The 1xBet Support
bet was refunded after contacting public relations email
Best worst website in the world don’t trust in case you are money struck in 1x bet account max that does not come. Only you pray God
Dear cse,
If you are a client of 1xBet and faced with some problems, please contact us via public.relations(at)1xpartner.com. Use @ instead of (at). Also, provide us with your client ID
Best regards,
The 1xBet Support
Ross
convenient and practical, a good software. they have some nice promotions also
Dear Ross,
Thank you for your feedback! Good luck in betting with 1xBet
Best regards,
The 1xBet Support
purnachander
When I Raised Withdrawal Request, I’m Facing issues From 1xBet There Is no Customer Support From The 1xBet Support End, They are Saying Ridiculous Answers, No Speed Support And No Response From The Support It’s My Humble Request Guys Don’t Use 1xBet Guys
Dear purnachander,
Please describe your situation to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at). Also, provide us with your client ID and more details about your complaint
Best regards,
The 1xBet Support
S Dw
Fraud & Scam Site!
Take my word: Never play on this site.
I will share my recent experience which is horrible among all betting sites. It can rob you off directly by all your amount from your playing balance without any bet too. And when you will contact the chat operator for support, he will inform you to write to their security email. When you share details on email, you will just get an automated answer to share your account ID. And you will never be refunded with your money. Your money will be gone just like mine and you can simply keep dropping emails to them for the rest of your life!
Dear S Dw,
Please describe your situation to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at). Also, provide us with your client ID
Best regards,
The 1xBet Support
Pavanteja Reddy
I did a withdrawal but amount has not been credited to my account but in app they are saying that withdrawal is successful and confirmed by operator. haven’t seen a fraud app like this
Same happened to me as well…When mailed them they it’s been transferred to given account but it dsnt show in statement.
Dear Jason D’Costa,
To check the information about your transaction we kindly ask you to write to our email with providing your account ID – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Dear Pavanteja Reddy,
To check the information about your withdrawal we kindly ask you to specify all the details to our email – public.relations(at)1xpartner.com. Use @ instead of (at). Also, provide us with your client ID
Best regards,
The 1xBet Support
Hasan
I strongly recommend all users not to use this fraudulent website. Because company is a lot far away from trustworthiness and fair. All they do is to manipulate people and to take benefits from us. They seized the money which I have gained from bonus without any reason and explanation. Customer support representatives even did not care about problem. Beware of scammers and stay away from them.
Dear Hasan,
We can check the information about your bonus if you specify all the details to our email – public.relations(at)1xpartner.com. Use @ instead of (at). Also, provide us with your client ID
Best regards,
The 1xBet Support
Kaevus
The navigation around the site is easy and the deals offered seem to offer great value compared to some others. I am not a big gambler and only spend around €100 a month at 1xbet, but I have always had a good experience when using them
Dear Kaevus,
We are glad that you have such a good experience when using 1xBet. Thank you for your comments
Best regards,
The 1xBet Support
Abhishek Bharambe
I think they are scammers they don’t settle bet when we win last time I won they settled it as a refund but whole score card available on flash score and Google and again they didn’t settle my bet
Bet slip no. 13646198263
Clint Id my. 194318485
Dear Abhishek Bharambe,
As we can see your bet slip no.13646198263 was calculated as winning not refund. It was a coupon with the four bets. You can check it at “Bet slip check” section
If you have any other questions, you can write to us via the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Nico
I was allowed to withdraw once then the issues started, despite providing every document available, on my third attempt my account was locked with no explanation.
I would elaborate further but let me tell you this site is a complete scam.
Dear Nico,
Please provide us with your client ID. We’ll check all the information about your account
You can describe your situation to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Emeka
1xbet is a scam. I deposited through my bank account and request my payout through the same means of my deposit but they are referring me to POS cash which is unavailable in my area.
Dear Emeka,
Please provide us with your client ID and the details of your withdrawal transaction: the exact date, time, and amount. We’ll check all the information
You can describe your situation to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Takara Keni
I cannot compare it with other bookmakers, but I know for sure that I didn’t want to change the 1xbet to some other bookie. the line is much better here, and this is the most important thing for me, no problems guys. every bookmaker has it own weak point
Dear Takara Keni,
Thank you for your feedback and for your assessment!
Best regards,
The 1xBet Support
Chandu kumar
I requested withdrawal to my ewallet in status it is showing that approved but yet it is not credited into my account. such fraud app. not giving genuine payments
Dear Chandu Kumar,
Please provide us with your client ID and the details of your withdrawal transaction: the exact date, time and amount. We’ll check all the information
You can describe your situation to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
karthikk
Lots of issues with withdrawal s ..don’t go for any bets in this site ..deposits are fast but withdrawals never work properly your time will go a lot. please kindly don’t go to 1xbet
Dear karthikk,
If you are a client of 1xBet and faced with a controversial situation, describe it please to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at). Please don’t forget to specify your client ID in the email
Best regards,
The 1xBet Support
Per Arwidi
Completely scam.
I made an account. I deposit 0.21 BTC and 300 EURO. I spin it up to 0.55 BTC after some bets, then they closed my account and send me this claiming I was cheating:
Good Day. We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by:
– bet cancellation;
– closure of the customer’s account;
– filing a claim to a law-enforcement agency.
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.”
They literally say they will just ignore me for future and i have no chance of talking to them.
They even stole the deposit of 0.21 BTC THAT IS MY MONEY i put.
PLease if someone can help heere
Dear Per Arwidi,
Please provide us with your client ID and we will check the information about your account. You can describe all details to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
lampard
1xbet robbed me a winning bet worth around 80k INR. Their customers service team from India don’t even bother replying which is a shame as they are a global company but act like robbers.
I placed a bet on Aug 9th in the match between Marko Tepavac vs Stevan Popovic from Serbia Pro Tour. Tepavac retired during third set so as per their rules, they have to settle my bet on Popovic as the winner. But they refunded my bet saying the match got cancelled. Why would a match gets cancelled in the third set?
I sent them the screenshot of score which says Tepavac retired. I also contacted a pro tennis player (Aleksic) on Instagram who was playing in the same tournament and he also confirmed me Tepavac retired. I sent all these screenshots to 1xbet but I they didn’t bother to reply me.
Winning a bet is a big challenge but with 1xbet, getting paid out even for your winning bet is a real challenge. Avoid them at all cost.
Dear lampard,
Please provide us with your client ID and the details of your bet slip, namely its number. You can describe all information and provide your screenshots to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Mulagada Bharath
I was playing for long time In 1xbet suddenly one day odds are limited to my account and my deposits are higher than withdrawals and I tried to move on after 1xbet limiting my odds but I never find any website covering number of matches 1xbet did and with such high odds please I was really missing playing 1xbet and I promise I never did anything wrong
My ID: 173834163
Dear Mulagada Bharath,
Our 1xBet Сompany applies several levels of maximum bet amounts, depending on the customer’s bet statistics (not profit). Statistics are maintained by our analysts, who re-checked your account. After a detailed review of your bet statistics, a decision was made about these limits. At the moment, they will remain at the same level. However, these limits are not permanent and may be revised. You can place bets
Best regards,
The 1xBet Support
md riyaz
Are you going to give me my 900 back to my account? Mr. T Mohan whom I deposited through Paytm. Give me my money. You guys frustrated me a lot
Dear md riyaz,
Please provide us with your client ID and the details of your deposit transaction: the exact date, time, and amount. We’ll check all the information
You can describe your situation to the next email address – public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Boris Agafonov
Utter scam of a company. Tried withdrawing money and they asked to first pay the swift fee, then the tax. Then cancelled withdrawal, because they decided they couldn’t withdraw to yandex.money. EVEN THOUGH IT’S LISTED AS ONE OF THE WITHDRAWAL METHODS.
I contacted support and they asked me to pay the swift fee and taxes again, now from Perfect money. Which I did. AND THEY CANCELLED THE TRANSFER AGAIN. Support asked to provide personal information, so they can pass to their “bank”. I know that next they simply going to try to extort even more deposits from me.
All the positive reviews here are fake and bought by 1x bet. You can see how unoriginal and non-specific they are. I’m 100% convinced 1xbet is a scam, if you are reading this – withdrawing your money immediately. I can’t wait for police to raid them and put anyone associated with 1xbet in jail for good.
Dear Boris Agafonov,
Please provide us with your client ID and the details of your transaction: the exact date, time, and amount of your withdrawal. We’ll check all the information
Please describe your situation to our email address public.relations(at)1xpartner.com. Use @ instead of (at)
Best regards,
The 1xBet Support
Ashwin Rao
I had created an account in 1xbet a few years back and been using it often. A few months back I created an account in betwinner (which is owned by the same company) and deposited around $1500 and made some money. but when I tried to withdraw my money they asked for documents so I contacted the security team and sent them all the required documents. After a chain of 50 emails they blocked my account claiming I have multiple accounts in their site. This is the only betting account I have other than my 1xbet account. Both these companies are owned by the same organization. Now it’s been 4 months. I have contacted the betwinner security team several times and still haven’t gotten a single reply. But when I contact them through a new mail id I get a reply within 5 mins. Their customer care service is of no use. Please avoid these sites. They will steal your money
Dear Ashwin Rao,
We have no relation to the company that you mentioned in your review. If you have any questions to 1xBet Bookmaker Company, please describe it please here by providing your client ID. We’ll check all the information that you interesting in
Please describe your situation to our email address public.relations(at)1xpartner.com. Use @ instead of (at).
Best regards,
The 1xBet Support
Richard Noble
In my opinion, 1xbet should be considered the number 1 betting site. it has a great interface with high odds and other features. Most trusted site but their customer care is not great sometimes. user has to wait for long in the line. And their withdrawal process can be faster but they have tons of deposit methods which is quite good
Are you really using this site? I have spent some little money in order to test their sportbook. In fact the armature football matches should be scam. I wouldn’t touch these matches any more. Their support are shit. I was thinking deposit 500k cad into their site. Now I would on hold for more investigation. In addition, I couldn’t find the license information issued by Canada. How can I protect my money?
Dear Richard Noble,
Thank you for your feedback! We are glad that you work with us
Best regards,
The 1xBet Support
Edward
There’s a lot of glitches in their slot games especially games under BOONGO and PRAGMATIC. When you’re about to get the free games the third bonus symbol will suddenly run fast. I tried to ask one of their representatives but to my surprise, he said I already accept that once there is a discrepancy in the outcome, the result in the screen will be followed. I already lost more than 10000USD on this site. I advise not to play on this site.
Dear Edward,
We’re sorry to hear that you had a frustrating experience and really appreciate you bringing it to our attention.
In order to help you, we need more details. Please describe your situation to our email address public.relations(at)1xpartner.com. Use @ instead of (at). As soon as we receive clarifying information from you, we will check your issue.
Best regards,
The 1xBet Support
k Mohammed faheem uddin
1xbet fraud app I’m withdrawal my Visa card but money not received my account today 29 days my gaming I’d 133760145
Dear Mohammed,
In order to check your request, please provide your user ID. Also, specify the exact date, time, and amount of your withdrawal so we can help you.
Looking forward to your reply
Best regards,
The 1xBet Support
Anand Thapa
I’m from Nepal and I’m having top up problem. I’ve made a top up of rs.10,000. But it shows transaction was rejected by operator. But money is already deducted from my account. I’ve already forwarded the email with attached screenshot but still no response from 1xbet.
Dear Anand,
In order to check your request, please provide your user ID. Also, specify the exact date, time, and amount of your transaction to public.relations(at)1xpartner.com. Use @ instead of (at).
Looking forward to your reply
Best regards,
The 1xBet Support
Dear Simons,
Thank you for your feedback. We are glad that you have chosen us!
Best regards,
The 1xBet Support
haribabu
Don’t play in this site If you want to be a Fool and want to lose your money even you won the games then only join in this site “I have deposited with 90000 and I won 300000 and I am trying to place withdrawal they are asking for documents and I send with all the required documents again they are asking for some more documents what is that all bullshit and they are not making me withdraw even my deposited amount also full amount lost even if I won 300000 still in my account but I can’t withdraw because I was cheated by this site please don’t lose your money like me in this cheating site My game User ID: 196825981still I have money in my 1xbet account but they are not making me withdraw hell with this cheaters………….
please help me to get my money back from this cheating site
Dear Haribabu,
We’re sorry to hear that you had a frustrating experience.
In order to complete the verification process, you have to take a selfie so that in the background your conversation with the Security Service will be seen.
Looking forward to hearing from you.
Kindest regards,
The 1xBet Support
Rajshekhar
168568041
Documents drama
After sending it not even replying now
Fraud starts not paying my 30k INR
Dear Rajshekhar,
We’re sorry to hear that you had a frustrating experience and really appreciate you bringing it to our attention.
In order for you to complete the verification process fully, you need to provide us with a statement of the bank account that you have used for deposits of your gaming account.
The statement should reflect the personal data of the bank account holder and transaction history where all transfers connected to our company are shown.
Best regards,
The 1xBet Support
Aleks
The best bookmaker I used in my life. First deposit bonuses, the ability to register in one click, big odds. One of the best apps for smartphones, clear and fast navigation makes it easy to bet and you can place a bet really quick.
The only negative is that you have to activate geolocation every time, it’s annoying
Dear Aleks,
Thank you for your feedback. We are glad that you have chosen us!
Best regards,
The 1xBet Support
Surajj
I wanna tell my story. I made a 1500 INR deposit through internet banking. It is supposed to be instant but only this time even after payment successful page, my money isn’t credited. So I wrote to Support team and after a while they helped me. Turned out I had some issues on my banking account. I thought I won’t see my money but everything’s ok and I can bet. So now I can assure you that 1xbet is not a scam
Dear Surajj,
Thank you for your feedback. We are glad that you have chosen us!
Kindest regards,
The 1xBet Support
Omar
After I’ve verified my account I received my money. At first I did not want to documents somewhere but then I realized it’s just a simple verification process. So did that and placed a bet on Man City. It was my first winning here and got it to my Skrill wallet
Dear Omar,
Thank you for your feedback. We are glad that you have chosen us!
Best regards,
The 1xBet Support
k Mohammed faheem uddin
I’m withdrawal my Visa card but today 10 days my withdrawal money not received customer service slowly
Dear Mohammed,
In order to check your request, please provide your user ID. Also, specify the exact date, time, and amount of your withdrawal on our email address public.relations(at)1xpartner.com. Use @ instead of (at).
Looking forward to your reply
Best regards,
The 1xBet Support
abraham chinyama
I withdrew some money last week up to now I haven’t received it I tried to consult their employees they are just telling me different stories this is so irritating, please anybody to help me #174710395
Dear Abraham,
In order to help you, please specify the exact date, time, and amount of your withdrawal on our email address public.relations(at)1xpartner.com. Use @ instead of (at).
Looking forward to hearing from you
Best regards,
The 1xBet Support
ali
So, Starting with one headline is,
If Sh.t had a face then 1 X BET will be a perfect example.
my account number 159061719
I never had withdrawal issues, never had deposit issues everything was going smooth until I was losing thousand of dollars but one day I started to win big 4 days in a row and that was around 6000$ because I place big bets.
so 5th day they stop my withdraw and asked me my ID card with selfie etc, which was normal. I sent them everything and they allowed me to withdraw funds but I never knew that what going to happen next.
(These people reduce my odds, my stake from 200$ to 4$. ) so now I cant place big bets and top of that they reduce my odds specially. if I log in then odds will change, if i sign out ODDS will be changed so I asked from different people and they said your ODDS have a difference of 0.30cent. they are totally shitty people. They are cheaters. Don’t waste or deposit a single penny on their website. Please learn from me. I am telling you the truth. They are cheaters. If you are losing then fine but if you win by mistake then 1XBET is biggest F…..cker Cheater.
when I sent thousand emails to fix that, they just reply copy paste this message
(our Pu.s y bookmaker have rights to reduce odds and stake for specific person without any notification).
Don’t trust 1 X BET. Please don’t, they are terrible.
Thank you and hopefully this will help to save someone money and time.
this was last time I log in today with 1 X BET 30 June 2020 9:12 pm just to see the account number.
1xbet is a horrible bookmarker. Thanks for informing. I will withdraw all my money and quit doing business with them.
Dear Ali,
Our Company applies several levels of maximum bet amounts, depending on the customer’s bet statistics (not profit). Statistics are maintained by our analysts, who re-checked your account. After a detailed check of the player’s betting statistics, a decision was made on these limits. They will remain unchanged for the time being. However, these limits are not permanent and may be revised. You can continue to place bets
Best regards,
The 1xBet Support
Olof
Always getting my money to visa card. Cash-out works smooth, usually take 1-2 hours to get money into my bank account. Good odds and markets but support team are really slow and using the same patterns
Dear Olof,
Thank you for your feedback. We are glad that you have chosen us!
Kindest regards,
The 1xBet Support
Vladan
I warn people not to bet on this site and 1xbet bookmakers. 2 days ago I received €9,964 and they took them off my account and they won’t pay me. My lawyer is currently preparing a lawsuit against them and their licensor.
Dear Vladan,
Please, send your user ID to our email address public.relations(at)1xpartner.com so that we can investigate this situation. Use @ instead of (at). We will try to help you in this matter and will contact you in a short period of time
Best regards,
The 1xBet Support
Bastian
Just did withdrawal to my Skrill after winning some money on Bundesliga. Everything went smoothly. But I waited for a reply from the Support team quite a while on how to withdraw money to Skrill which is eventually was explained to me
Dear Bastian,
Thank you for your feedback. We are glad that you have chosen us!
Kind regards,
The 1xBet Support
Mr. Weber
Good site to do betting. The most important thing is they paid my winnings to Visa card. Also, thanks for the free broadcasts. Although the picture freezes sometimes it’s not that bad. That is it
Dear Webber,
Thank you for your feedback. We are glad that you have chosen us!
Best regards,
The 1xBet Support
AMUMPIRE BENARD
Worst betting site ever always with different results whenever they are on losing side…if u want to build stable platform be open you guys …most especially on bets of fouls, throw inn..conners why always yours different?… U can check with other sites having same results but yours are different why? Yet same match,…we shall continue exposing u until u change, ask your self why all comments are about frauds on your platform. Shame upon u…
Dear Amumpire.
As it was mentioned before, send your user ID and number of your bet slips to our email address public.relations (at) 1xpartner.com Use @ instead of (at). Also, please specify which source did you focus on in the match results? We will take a look into your case and provide with all the necessary information regarding it
Look forward to hearing from you
Best regards,
The 1xBet Support
Khan
Playing for a year now with 1xbet, never had issues so far although I do esports betting on Dota 2. Here I also have broadcasting of my favorite team Liquid Hopefully it will stay this way but I don’t see Hearthstone events for betting. I hope you’ll bring it to the platform so I can watch and bet on it
Dear Khan,
Thank you for your feedback. We are glad that you have chosen us!
All the best,
The 1xBet Support
ouyang
It is the worst betting site I have ever seen. My account has to be KYC when I win a little money (just $150), and also restricted my account, serious violation of personal privacy. Players all over the world should stay away from it!
Dear Ouyang,
We’re sorry to hear that you had a frustrating experience and really appreciate you bringing it to our attention
In order to help you, we need more details. Please provide your ID number to our email address public.relations (at) 1xpartner.com so that we can investigate this situation. Use @ instead of (at).
We will try to help you with this case and contact you back
Best regards,
The 1xBet Support
VENKATESH
Dear Team,
I have been using 1xbet for a year and all was going good! All of sudden I ended up with my bank account getting frozen and locked when upon enquiring with my hdfc bank they stated due to illegal transaction like making transaction for online betting account has got lock and now it cannot be re activated I have lost my money which was at bank. Now I don’t have any other option rather than quitting from online betting….
Dear Venkatesh,
We guarantee the withdrawal of your funds from our part. Also, we can assure you that all our clients can withdraw money at any time and it goes directly to the client’s bank account. Unfortunately, after that, everything depends on your Bank and we cannot affect the Bank’s decision in any way.
Please send your client ID to our email address public.relations (at) 1xpartner.com so that we can investigate this situation. Use @ instead of (at)
Best regards,
The 1xBet Support
Oluwasegun
Dunno… I played a lot during quarantine, I left it with a little success because I don’t really understand the line that was offered. But my money 45k naira got to the account and good parts were requests for withdrawal. For the entire time of the game, bets were not cut, in a stable time. The odds are not the highest, but those for football suits me well
Dear Oluwasegun,
Thank you for your feedback. We are glad that you have chosen us!
All the best,
The 1xBet Support
Ahmed
I have been using 1xbet for 2 years already. I only had issues with Customer support because they’re slow.
Regarding betting here I can find some unique sports and small events that I can’t find elsewhere. And I always can cash out to my BTC wallet
Dear Ahmed,
Thank you for your feedback. We are glad that you have chosen us!
All the best,
The 1xBet Support
Rajendran
Rajendran
Worst site ever..I deposited 4694 and made 7550 by playing some bets..Then made a withdrawal request..But they asked documents for verification. After so many discussions they closed my account but they mentioned in mail they will refund my deposited amount but till now not getting any refund..Cant able to login in my account also to make manual withdrawal request..Today I sent more than 20 mails for this issue..Not even single reply from your side..Very worst site…
My 1xbet number: 47589033
Dear Rajendran,
We checked the information. Your account has been blocked for the violation of the Rules, according to which it is forbidden to perform fraud actions (multi-account) in relation to the Betting Company. According to the Rules of 1xBet, when your account is blocked, only the deposit that you made to your account must be returned to you
In your case, your withdrawal amount exceeds the amount of your deposit, the last one being on 13th of May
Best regards,
The 1xBet Support
Gideon
These guys are fraud,
When you lose a game, they take your money quickly and when you struggle through and win one they deny your payment. They are a scam. I am very disappointed. I made a withdrawal from my account and my betting account got debited. They NEVER credited my e-wallet with value of the requested debit from my betting account. Now online help services don’t even respond to me anymore.
SCAMMERS!!!
Dear Gideon,
In order to check your request, please provide your user ID. Also, specify the exact date, time and amount of your withdrawal so we can help you
Looking forward to your reply
Best regards,
The 1xBet Support
Dear Amumpire,
Please, send your user ID and number of your betslip to our email address public.relations(at)1xpartner.com so that we can investigate this situation. Use @ instead of (at).
We will try to help you in this matter and will contact you in a short period of time
Best regards,
The 1xBet Support
Boss I don’t understand u when u talk like that u guys took my money, they told me to send them those websites, then their final answer, results are the same but those are not official sites….you can’t tell me that three websites have same results but yours is totally different how? Because it’s not official website for u? Guys stop giving us weak excuses…
Boss I gave up on you guys there are so many betting companies worldwide with better services and which are transparent…so continue treating clients like trash
Dear Amumpire,
Please, send your user ID and number of your betslips to our email address public.relations(at)1xpartner.com so that we can investigate this situation. Use @ instead of (at).
Look forward to hearing from you.
Best regards,
The 1xBet Support
mounir oulhakem
I’m Mr oulhakem mounir from Morocco, my ID is 178060023.
Since 1 week ago I cannot proceed with a withdraw, they ask me to contact security-en @ 1xbet-team.com in order to send a thousand photos and to send post mail to an address that does not exist.
Please can you explain more why they didn’t ask the same at the time of deposit??
Dear Mounir,
Please specify the exact date, time, and amount of your withdrawal in order to check your issue and send it to the email address public.relations(at)1xpartner.com so that we can investigate this situation. Use @ instead of (at).
Looking forward to hearing from you.
Best regards,
The 1xBet Support
Dear Mounir,
Please specify the exact date, time and amount of your withdrawal in order to check your issue for your request. Looking forward to your reply
Best regards,
The 1xBet Support
Sumedh
I chose 1xbet because they have a lot of games on their website to bet on, I like middle ages game. I won not big amounts, though I withdrew some rs on Neteller. I had some problems with free bets, but they were solved
Dear Sumedh,
Thank you for your feedback. We are glad that you have chosen us!
All the best,
The 1xBet Support
Chandu
Cheating site very cheating site my withdraw yesterday approved and today it is rejected by the operator dear players don’t deposit to this bleedy cheating site
Dear Chandu,
In order to check your issue for your request, please write your gambling ID. Also, specify the exact date, time, and amount of your withdrawal. We will help you with the situation that has arisen. Looking forward to your reply
Best regards,
The 1xBet Support
HEMANT KUMAR
One of the fraud site. my id is 36193959. They still not processed my withdrawal
Dear Hemant Kumar,
Please specify the exact date, time and amount of your withdrawal so that we can investigate this situation. As soon as we receive this information from you, we will check your issue for your request. Looking forward to your reply
Best regards,
The 1xBet Support
Adrian
Only prefer to play esports matches on 1xbet site because the odds are good. Well, third time I won. Minus what I deposit, so all together about 200£, just need to wait 3-4 days until funds come to Skrill
Dear Adrian,
Thank you for leaving us such a wonderful review
We are thrilled to hear that you are having a great time with us as we put customer experience and satisfaction as our top priority
All the best,
The 1xBet Support
Andreas
Did I just get scam by 1xbet Indonesia?
I play and win at slot game, then I try to withdraw…. But they hold it for 2 days and almost 3 days now..
My id: 64589809
Dear Andreas,
Please specify the exact date, time and amount of your withdrawal in order to check your issue for your request. Looking forward to your reply
Best regards,
The 1xBet Support
Ixbet…
I have 2 issues with you guys, I even want to stop using your site
Have a ticket that’s say won and you have one of the games as lost but on any livescore site the correct score is different which means I won but you are saying it’s a lost bet
2. I made a deposit days ago which which never reflected and it says operator rejected I still don’t have the money back, your customer agent asked me to contact your email but they keep repeating them self asking the same question over and over
One of the most useless teams ever
Am really disappointed in your guys
Dear Kobby,
Thanks for the review
We’re sorry to hear that you had a frustrating experience and really appreciate you bringing it to our attention
In order to help you, we need more detailed information. Please provide your ID number and number of coupon. Also, specify the exact date, time and amount of your withdrawals. We will try to help you in these matters and contact you in a short period of time
Best regards,
The 1xBet Support
Kabelah
1xbet is good for betting on cricket. I won 2k rupees and it was paid out within 2 days via bank transfer pain free. I have lost plenty of times too but I guess that’s all part of the risk. I think the website is old and could do with better cross-integration. Sports betting panel is confusing at first
Dear Kabelah,
Appreciate for your feedback. If you have any issues please do not hesitate to contact us
Best regards,
The 1xBet Support
Darteh
I registered 1xbet thinking they care so much about their customers and very credible not knowing they careless about customers.
I won a bit of money wanting to withdraw and they started frustrating me. I had earlier on registered with a number I previously used on my phone which got stolen but truthfully when I was using the old number I had no issues regarding withdrawal so I told them “why are you frustrating me so much because I want to withdraw? I never encountered any of these on my previous accounts” and that was my end.
They just sent me a mail that I’ve violated their T&C so they’ve blocked my accounts for having multiple accounts meanwhile that’s not the case and further told me they will not listen to any further appeal from me and only allowed me to withdraw only my initial deposit while they took all my hard earned winnings. I almost died so am pleading to everybody not to have anything to do with 1xbet unless they resolve my issue and activate my accounts and give me back my winnings. My ID is 98330033
Dear Darteh,
We checked all the information. As we can see, your accounts were blocked for violating the rules of the Betting Company (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.)
In this case the 1xBet Bookmaker Company acted according to the Rules. The deposit amount was refunded in full
Best regards,
The 1xBet Support
Vamsi
In beginning, they will show you like you won so much money 😂😂😂 and in ending you get nothing this is money addiction type who loves easy money in easy all will be f*cked up in ending like me, I lost all my money in ending I felt to suicide and I thought twice and thrice finally I stopped playing … Work hard and earn money don’t trust your luck to loose money
Dear Vamsi,
Please describe in more details what caused your dissatisfaction on our email address public.relations(at)1xpartner.com . Use @ instead of (at). As soon as we receive clarifying information from you, we will check your issue for your request
Best regards,
The 1xBet Support
Asif
Very bad experience with 1xbet after 1 month no withdrawal
Dear Asif,
We appreciate the time you’ve taken to leave us a review. Please describe in more detail what happened on our email address public.relations(at)1xpartner.com Use @ instead of (at). Also, provide your gambling ID. We will help you in the situation that has arisen
Best regards,
The 1xBet Support
Abram
I bet on basketball for a long time, I always do statistics and calculations myself. Nothing wrong with 1xbet. The odds are always good for sports
Dear Abram,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Prosper
A colleague recommended 1xbet for me and after registration, I received a confirmation email that I can now start betting. I made my first deposit but upon betting I lost it. I then made another deposit and was lucky and I started winning. I decided to make some withdrawal only to be told to contact security department. After contacting them they began requesting copies of my national I.d, I provided it and this time around asking me to take a selfie holding my I.d card and same time holding the device on which I received their mail and open the message as well. I was even confused and messaged them to provide a sample that I can look on so I can take a perfect picture to their specification but from that time no response from them.
My question is what is the rational behind all these things from 1xbet ?because you already sent me message I can start betting but now you don’t want me to withdraw my winnings I’m not satisfied at all.If you are doing this for security reasons without any malicious intention to take my money you know that I registered with my phone number, why don’t you call or request me to call you with the number to confirm that I’m the real person? My I’d is 178480369
Dear Prosper,
The verification procedure is standard for each betting company. It is carried out in order to secure the player’s account. Please, send all the necessary documents in order to complete verification process
Best regards,
The 1xBet Support
Kwabla
I use 1xbet only for live broadcasts. For almost 4 months that I have been with them, there were no problems except the website. It loads too long. The site is confusing sometimes
Dear Kwabla,
Thank you for your feedback. Of course, all your comments we take into account because every day we make our service better for you
All the best,
The 1xBet Support
Kwadwo
They are thieves in case you don’t know. As soon as you start winning in streaks you become their enemy and they start requesting your documents like take a selfie holding your id card and other stuff like that. They’ve done it to me and some friends as well subsequently they will block your account and confiscate all your winnings. I am warning all and sundry to stay away from 1xbet. They are big time scammers. If you doubt me google about “problems with 1xbet and you will see thousands of customer complaints.
Dear Kwadwo,
In order to check your issue for your request, please write your gambling ID. We will try to help you in this matter and contact you in a short period of time
Best regards,
The 1xBet Support
Sido
Your app is in no way user friendly at all. I have not been able to download n successfully installed the app on my Android phone.
Dear Sido,
In order to download our application correctly, please, visit our official website. Next, select the Android icon and save the APK (.apk) file to your downloads folder. When the download finishes, select the 1xBet.apk completed notification in your notifications tray and then select “install”. Afterwards, go to your phone’s app tray, open the app, log in using your existing 1xBet membership username & password and you’re set to begin placing bets via your Android phone
Kind regards,
The 1xBet Support
Abhay
I use 1xbet for 2 months, there are many events on sports, the line is wide. Sometimes I contact the support service when I have questions regarding their site and calculation of bets. Overall everything is good
Customer service is really very good. I haven’t faced any issues till now either on call, chat or mail. I have always got a proper resolution.
Dear Abhay,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
abbasnejad
It was 300$ in my account. 1xBet stole it and closed my account. they are thieves and bandits.
Dear Abbasnejad,
In order to help you, we need more detailed information. Please describe your situation on our email address public.relations(at)1xpartner.com . Use @ instead of (at). As soon as we receive clarifying information from you, we will check your issue for your request
Best regards,
The 1xBet Support
My ID number is: 172360079
Explain why you closed my account. If you have a reason you need to prove it, otherwise open my account or refund my money.
Dear Abbasnejad,
We have clarified the information. Your account was blocked for violating the Rules of multi-account. According to the same Rules, your deposit has been refunded to you fully. If you have any further questions, you can send them only to the Support Service email address
Kind regards,
The 1xBet Support
This is a false claim not to pay my money. If you have proof you have to prove this claim, otherwise you should give me all my money. I think you stole a lot of money with these false claims!
Sssssss
Hi,
I have a 1xbet account. Recently some one hacked my account and played without my knowledge. I mailed to security team multiple times and contact all other ways but I didn’t get any solid response. I am scared to use the 1xbet now.
Dear Sssssss,
Thank you for your review. We don’t have any of your contact data, so please write an e-mail to public.relations(at)1xpartner.com Use @ instead of (at). Please describe in more details what has happened. Also, provide us with your gambling ID. We are sure we can find a satisfactory solution together
Best regards,
The 1xBet Support
Reyansh
I play with 1xbet regularly, I mostly bet on football and basketball. I wrote support twice about free bets and they quickly answered me. I think that on online betting sites, the odds of winning are the most important and 1xbet has quite high odds
Dear Reyansh,
I appreciate your feedback. If you have any problems please do not hesitate to contact us
Best regards,
The 1xBet Support
Nilesh
My bet slip no is – 11081744741
And I won bet, but I didn’t get money in my account.
My account id is 52633015
I want my money, give me my money or help me with this issue
Dear Nilesh,
We have clarified the information. As we understand, your issue has been successfully resolved. Please check your account once again
Best regards,
The 1xBet Support
Nandan Nandan m
This is fake and no proper response from team u will not get the money
Dear Nandan Nandan m!
Please describe the situation that caused your dissatisfaction on our email address public.relations(at)1xpartner.com . Use @ instead of (at). Also, provide us with your gambling ID. We will try to help you in this matter and will contact you shortly
Best regards,
1xBet Support
Aryan
I win amount total account 6500 rupees I am trying to withdraw through Google pay and visa card customer care tell withdraw through Google pay I try numbers of times it’s not withdrawn money errors coming denied by operator (cancel order 9) and
Payment processing error coming I call customer care number of times told me after 2 hours and after try to withdraw same errors number time they tell me after same word telling please solve my problem
My ID is 169118111
Dear Aryan!
We checked this information. Your amount was rejected by the operator because of technical issues. After failure, your funds was returned back to your account. At the moment, we see that the issue was solved and all payments are successful. Please check your account
Best regards,
1xBet Support
Rajegowda n
One of reputation company agent a big fraud agent name – (amaranath o) he says amount didn’t receive
2) see my bank statement bank statement let me check my amount credited to amaranath paytm bank
16/12/19 UPI-AMARNATH-AMARANATHOASIS@ OKHDFCBANK-P 0000935012525579 16/12/19 30,001.00 10,718.96
YTM0123456-935012905492-9591529722
Am pledge my mother gold after pledging am transferring to ur agent.. if u doubt see my bank statement pdf before am investment
Plese check mother promise I will send money please return back one of famous highly rated company please don’t fraud me
Dear Rajegowda n!
Please, write your gambling ID on our email address public.relations(at)1xpartner.com so that we can clearly understand the issue and investigate this situation. Use @ instead of (at). Also, you can contact our company representative at trustpilot.com/review/1xbet.com We will try to help you in this matter and will contact you in a short period of time.
Best regards,
1xBet Support
Robert Cryz
It’s been 3days since I emailed them about my deposit that is not credited to my account no response no action either customer support in chat nothing can do its useless
Dear Robert Cryz!
To investigate the situation, please provide us with your gambling ID and describe the issue in more details on our email address public.relations(at)1xpartner.com to clarify the situation. Use @ instead of (at). We will contact you shortly.
Best regards,
1xBet Support
Robert
I like 1xbet. They have good football and basketball bets, good odds and other opportunities, but in my opinion they are very strict regarding bonuses.
Dear Robert,
Thank you for your feedback. Of course, all your comments we take into account because every day we make our service better for you
All the best,
The 1xBet Support
Dinesh
1Xbet and their agent cheater. I deposit 1500 Indian rupees on Google pay. but he says, did not receive amount. I give Google pay & Bank transaction screen short. yet then not accept not deposit money Dinesh Kumar 1Xbet user
Dear Dinesh Kumar,
Provide us with your gambling ID to our email address public.relations(at)1xpartner.com so that we can investigate your situation. Use @ instead of (at). Also, please, describe your issue in detail. We will contact you in a short period of time.
Best regards,
1xBet Support
Manikanta
I am not withdrawn my amount
I am deposited 17-1-2020 through visa card
55 rupees and 1400 rupees from India and second time deposit through Google pay
1500 rupees date 18-1-2020 and win amount total account 6900 rupees I am trying to withdraw through Google pay and visa card customer care tell withdraw through Google pay I try numbers of times it’s not withdrawn money errors coming denied by operator (cancel order 9) and
Payment processing error coming I call customer care number of times told me after 2 hours and after try to withdraw same errors number time they tell me after same word telling please solve my problem
My ID is 162795363
Good afternoon! Thank you for contacting us. To understand the situation better, please, write to us on public.relations@ xpartner.com. We will try to solve your issue
Best regards,
1xBet_Support
James Miller
A good bookmaker. I use 1xbet most of all because the customer service is good. When I need to use chat window, they always sort things out and they’re polite. Thanks to them for all of that.
Dear James Miller,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Manan Mishra
Fake gaming. Reported the official with details of the scams. Illegal operation in India. Soon be banned
Dear Manan Mishra,
Please describe in more detail what caused your dissatisfaction on our email address public.relations(at)1xpartner.com . Use @ instead of (at). As soon as we receive clarifying information from you, we will check your issue for your request
Kind regards,
The 1xBet Support
Leopold
I was a skeptic at first. How can such a large, well known sponsored bookmaker have such bad reviews?
Let me tell you, after making a few deposits I decided to withdraw €5000.
I supplied every type of KYC document imaginable. My account remains unable to withdraw since September, the money has been stolen by these inbred scammers. AVOID PLEASE!
Dear Leopold,
Please, write your gambling ID on our email address public.relations(at)1xpartner.com so that we can investigate this situation. Use @ instead of (at). We will help you in this matter and will contact you in a short period of time
Best regards,
The 1xBet Support
Rajendra A S
1xbet is the best betting site I’ve ever used. Withdrawal is fast and their odds are high as compared to other betting sites…..????
Dear Rajendra,
Appreciate your feedback. If you have any issues please do not hesitate to contact us
Best regards,
The 1xBet Support
machkour
I deposit 37$ bitcoin and withdraw 59$ bitcoin after 5 days lesser than 30 minutes
website is legit as for now ( Bitcoin )
Dear Machkour,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Gustavo
I passed the verification. they requested a lot of documents from my bank, lasted a long time, but I passed it in good way. after that, I withdraw small amounts and there are no problems with 1xbet
Dear Gustavo,
Thank you for your feedback. If you have any questions, comments or suggestions, we will always be happy to hear them
Kind regards,
The 1xBet Support
Nuh Yoland
1xbet is a scam I tried withdrawing money from my 1xbet account to my mobile money account but I can’t find the money in my mobile money account meanwhile the money has already been deducted from my 1xbet account what a shame!!!
Dear Nuh Yoland,
To investigate the situation, please provide us with your gambling ID and describe the issue in more details on our email address public.relations(at)1xpartner.com to clarify the situation. Use @ instead of (at). We will contact you shortly.
Best regards,
1xBet Support
Tom
This site is bullshit. I won over 40.000 Danish kroner with are around 6000 Dollars, then they block me from casino. Livechat (robot) don’t send you anything back. This is a scam site. I have made a Report to spillemyndigheden. Danish government that controls all gambling. They cant help me get my money, but they can help me get 1xbet block from.
Shit site never go there.
Dear Tom,
Please, write your gambling ID on our email address public.relations(at)1xpartner.com so that we can investigate this situation. Use @ instead of (at). We will try to help you in this matter and will contact you in a short period of time
Best regards,
The 1xBet Support
Onyeka
Well, my first winnings were paid directly into my account. I need to try n win more before judging.
Dear Onyeka,
Thank you for your feedback. Hope your cooperation with 1xBet will be long and pleasant
Best regards,
The 1xBet Support
Please let me know how you funded your account and how u withdrew.. thank u
john
Keep away. They are big scamers!! They never do withdrawls. I hace asked 2 withdrawls 20 days now and they never pay.
Felicia Quaicoe
1xbet they are not real, I visited their site recently, I won and I decided to withdraw money from their end I was told their payment plan is 24hrs so I should wait, I have been waiting for one solid week and my money hasn’t been paid, people should be careful about them they are scammers, I have been in touch with almost all their agencies but know fruitful came out of it. but one thing I will say is may they run at loss and God will punish them for taking monies from innocent people thieves, I don’t even want to hear their name again scammers.pple should be mindful of them. my 1xbet account number is 132685029
15315431
WARNING: STAY AWAY FROM THESE CROOKS!
I made a deposit of 1980€ into my account. After 2 days, I was about to place my first bet after I made the deposit when I realized I just had 569.78€. My sports betting history showed no records between those days. Going deeper on my investigation, I realized someone, somehow, got access into my account, made a deposit (84,17€, don’t ask me why this amount) to be able to withdraw funds later to the same payment method, blew up 1400€ in slots bets, and was able to withdraw 200€. I had/have as many reasons to suspect the security breach came from me as from them, so I contacted Support. I thought “they have access to the invader’s ip address, the payment method used to withdraw, the cell phone used to confirm the withdrawal requested, they will do their job by provided me these details and clarify this situation. WRONG! It was/is very easy to figure out I was not the one who made those transactions, yet they REFUSE(D) to send me that data, instead, they put the blame on me for not being careful about my password but at the same time saying they have no reasons to believe the actions were not performed by me! Regarding this, it’s Interesting what they say on their rules: “THE ACCOUNT HOLDER CONFIRMS THAT ANY ACTIVITIES ON THE ACCOUNT ARE PERFORMED BY THEMSELVES. IF THE ACCOUNT IS MANAGED BY A THIRD PARTY, THE ACCOUNT HOLDER SHALL TAKE EXCLUSIVE RESPONSIBILITY FOR ACCESS TO THE ACCOUNT.”. This is great for them, IT IT BASED ON THIS ARTICLE THAT SO MANY OF THEM CUSTOMERS GET SCAMMED. The company (and/or its employees) can either steal money, or disregard their responsibility if someone hacks accounts. Besides, why do they ”investigate” these situations and come up with a ”we have no reasons to believe the actions were not performed by you” statement, when they could just state what their article says?? Anyway, I should have had read between these lines back when I registered and I didn’t. The main point is: THEY REFUSE TO PROVIDE ME THE IP ADDRESS, PAYMENT METHOD DETAILS, AND CELL PHONE NUMBER USED TO PERFORM THOSE TRANSACTIONS. Instead, they go through the easiest way, they disregard their responsibilities and say that the transactions were performed by me. What are they hiding?? What kind of behaviour is this?? DO NOT GET YOURSELVES THINK ”it’s all been great, I have no reasons to complain about them, whatever happens to other people happens because they are other people”. THAT’S A HUGE MISTAKE! I thought almost the same, with the slight differences that I I saw they were sponsoring Brazilian Soccer Championship, Italian Soccer Championship, and took a look at their SBR reviews and thought they were determined to be reliable. VERY BAD CALL.
Kaig
It’s a scam! I had won about $5000, and after my winnings odds for me were different to once I was logged out! Eg…
A basketball game under/over markets is 1.90 but they give me odds of 1.79! They reduce the odds for you once you start winning! Keep away
Bryce
I have never been scammed by 1X bet…I have always been paid my winning…but that doesn’t make the others lier….for now I have nothing bad to say about 1X bet unless otherwise I’m treated badly or scammed by them
Master 1xbet is a complete scam, I withdrew about 900dollars from my account, I waited for three days I emailed their info department I was told the money has been approved, I emailed their sec department I was told I should wait for the crediting of the funds, everyday they gv me different stories and they have not paid me my money, to be sincere it complete fraud
pavel sko
overall the best betting offer available ⚽???
vivek kumar
Hello guys I am from India and I am a regular punter who bets on 1xbet.
Everything was fine when I was losing my hard earned money from ages but when I got some good wins and tried to withdraw my money.
Shit happens. I got an error while withdrawing my money “Document requested, verification needed “.
Later I contacted them to check what document they want and you can see a part of the conversation here: http://prntscr.com/opbnvo. They keep asking me screenshot of transactions of another Neteller account which I don’t even know. I mailed them many times but they are giving me robotic responses and now they are not replying me also.
I need justice and I want this hard earned money please guys help me to get this money, I can do anything if anyone helps me here.
Can see my account ID and balance here: http://prntscr.com/opbp91
1XBET YOU CAN SCAM LIKE THIS. CONTACT ME
my 1xbet account id: 44849133, Unlock my account or ready to take negative comments on every forum.
help me guys
kenneth r marvel
1xbet when it comes to movies you people don’t know what the hell you are doing stop putting your name across the screen during the film it’s totally stupid and rude not advertising in your bedroom when you have sex so has some professional courtesy
COB
this is a fraudulent site. when you deposit money the site, everything is fine, but when you win, you cannot withdraw your funds. they will be asking for rubbish up and down. Stay away from the site, it is a scam site…
Ngitir Jonas
To withdraw is hell. They require a SMS code which they don’t send to your phone either. You keep requesting and no one is ready to reply. They do that when you win a heavy amounts
Eddie O Grady
Scam betting site..even when you get verified which they make as difficult as possible..they make it difficult to get your money out..but eventually they will keep your money looking for more verification..months after being verified they looked for crazy stuff like photos of an old out of date credit card..then photos of you showing your face and holding your computer showing their emails to you..and photos of you holding your id card which in my case they accepted in my first verification but months later they said it was not clear enough..no matter what you give them they request more untiĺ eventually you have to just give up…online is littered with 1000s of reviews of how they scammed people…please avoid this site..
Chido
Beware of 1xbet, they are criminals and not trustworthy to do business with at all. Truth is bitter. They have blocked me for saying the truth against their evil wishes. I believe so many protesters as me are being blocked on daily basis for voicing out the truth. But we can not stop until 1xbet betting site (company) changes and apologizes to the public and denounce supporting evil such as piracy, fake advertisements etc.
Note: we have to factor revealing their address at 53 Marina Street Lagos, Nigeria which was never revealed before at their website we registered with. Phone is not yet revealed. Warning: I do not advise anyone visiting that address until it is officially and publicly announced. Take note.
Simple question to 1xbet: why do you practice double standard in Nigeria as deposit is easy and withdrawal is frustrating? I want to know why you act in that manner and subject customers to all sorts of KYC document rigmaroles during withdrawal of winnings. Registration at and deposit to any betting site should be subject to provision of personal ID legal documents bearing the potential customer’s date of birth to prevent minors (under aged) from registering.
Why don’t you simply stipulate all the required documents such as bank account number (totally with the registered name), ID etc during registration to streamline process during withdrawal? Alternatively, withdrawal request should not be questionable in anyway hence it is requested to be paid back to the same bank account or card number the deposit was made from (ab initio or status quo)
I repeat: by law, it is your duty as a bookmaker to ascertain and confirm that all the required documents are in your possession before allowing initial deposit from a customer so as to crosscheck also the actual date of birth of your customer to avoid minors (under 18 years old) from registering. You must foster checks and balances. Period.
And you should stop that stale known copy/paste T&C and answer my simple question because you are not dealing with stack illiterates or kids. You have to specifically answer simple question: How do you know whether a registered customer with you is a minor (under aged) or not since you don’t request for his ID bearing his/her date of birth during registration? You only request for his/her ID during withdrawal request. This is called double standard practice in English language. It is against the law which makes your betting license questionable and subject to revocation.
Secondly, even if a customer ID is verified during and after withdrawal request, why does your security department keep on requesting for the same verified ID documents before payment of customer’s subsequent winnings? No question asked about big deposit but there is always question asked about KYC document for big withdrawal. This is also called double standard practice in English language.
Moreover, you are never specific in dealing with customers and never confirm reception of KYC documents according to most customers including myself. Many times, you deviate from the subject matter to cause delay, confusion and frustration.
Last but not the least disturbing and worrisome question: How can we regain trust with a big betting site like 1xbet after seeing circulated information on the web concerning their support and advertisements on pirated movies?
In summary, double standard must not be tolerated. Allowing registration without initially (ab initio) requiring Identity Document to prevent the minors from registering must not be tolerated. Bookmaker’s license must be revoked for acting contrary to the above stringent measures. Crime is evil to humanity. Period.
Joseph Praveen
Website Very slow. Customer support not available. Customer response very bad when asked doubts
Ross
Definitely fake! If it wasn’t then why are they banned all over Europe and their other sites? ? stay away folks
Lee Hutchinson
Please don’t waste your cash. If you dig deep Russian company’s own all the shares in this company. They have since the great cash bail out of the country bankruptcy. If you want to deal in false new Mr Trump. Then good luck. If you want pease in the EUROPEAN then choose another betting site. Either way, good look
Mtanganyika
Do not deposit with this scammer
They don’t want to pay my winning 2390 USD for no reason
lop dlow
this is a bad thing to do unless you have access to wifi and somebody gave you a computer for free and you have no house go to 1xbet.com
Diyas Rai
Been great. Excellent customer service. More than that we can deposit via bank.
Saurabh
1xbet is total fraud website. Guys pls don’t make any deposit. Surely they will steal your money like they did with me. I won 1778€ and they refused to pay me.
Joshua Paul
Dear 1xbet please return my deposited money, I can accept that you guys cancelled my winnings but please return the deposited money I badly need it don’t steal it from me. Account number 87634381.
James
I write all the questions immediately to their email. I’ll leave it to you public.relations @ 1xpartner.com
Billy joe Bob
The advertise in pirated cam movies, yes those people that record movies in theaters with their cellphones then upload it to Pirate Bay, they put bouncing logos and str8 up HD commercial s in them. Total scam. Hey we pirate movies, trust us with your money….um no
Giwa
Can’t believe I’ve been scammed by this 1xbet company, I made deposit into my 1xbet account id 97688227 10000 and 5000 at different times but none was credited, I sent them email and they asked for different details from my bank account details to my statement of account and transaction details and I sent everything and up till now I’ve not gotten my money and the reply I keep getting from them anytime I text them is to wait since on the 5th of this month, I will implore you all to stay far away from this scam company
Gullible Mug
Total SCAM! If you have money in a 1XBET account, withdraw it immediately. I was contacted a few days back to say there had been a security breach in my account and they were taking my money and deactivating it! I’ve done research and discovered they have done this to numerous others. Pure theft – close account and steal your money. Act quickly and don’t let these pricks take your money as well
Valto Harvistola
Make sure you do the KYC process perfectly. 1xbet is the BEST bookie what I have tried, very good odds and it fits perfectly to my needs as a high roller. 1xbet doesn’t limit your stakes. 1xbet have biggest limits and super fast and smooth withdrawals. Hope every other bookie would take a look at how 1xbet handles this business.
Ibrahim Yakubu
Exactly. 1xbet is the best betting site I’ve ever used. Withdrawal is fast and their odds are high as compared to other betting sites
Jons
1xbet is the worse betting site.
1xBet victim
They don’t pay, they don’t respect their own Terms and Conditions. They will fool you around with their ridiculous account verification process. In the end, you will only loose your time and nervs and never get your money paid.
Stay away from them and their sister brands. It’s all the same fraud and mob company:
1xbit
betandyou
astekbet35
betwinner
melbet
stavkabet
22bet
Remember, Google every site before making a deposit. Those scumbags are like cancer, all over the Internet. Stay away from everything that is linked with 1xBet or their other brands.
I wish them all the worst.
Jones
Am already in cos I loaded my account with sum of 4500 naira Nigeria money an I play games an I won over 60,000 naira an I want to withdrawing the money but no option cos the site said am going to get a code but since yesterday I been requesting for withdrawal nothing has come up an I still have the money inside the site
Gideon Adah
Mine, I gave up the money 72 thousand naira
Thank u all for these messages … You just saved a soul is preparing to pay in a huge amount of money into his 1xbet account.. God bless u all. So my money for swim!!!!
Jayrey
This review is 100% accurate.
Thick lil Miss
Checked out site only after I kept seeing multiple “commercials” with “promo codes” on (pirated) DVD’s that I purchased. Site is very much too good to be true and an absolute scam. You may win money on the site but you will never receive any of it. Please stay away from this site, I was forced to give this a 1-star rating because it doesn’t allow you to give zero.
Roy
So i am a victim of this website as well. Unbelievable how they can fool people who are winning something. I actually have an account already for about 2 years I think and I am verified all this time. There were many small issues everytime with withdrawing, but 2 days ago I made from 100 to 1250eur in 1 day and they completely block my withdrawal!! I can’t touch my money, can’t place any bets I’m completely blocked for no reason. I’m an honest fair player, don’t follow tipsters, just bet inplay myself always. Now I get the most weird questions like others always get. They steal my money. This has to be stopped!!!
1xbetfakes
Fake. Stay clear!!! NO LEGITIMATE COMPANY is ABLE TO ADVERTISE ON PIRATE MOVIES. If you give them any of your money then more fool you.
Oppo
I’m a genuine victim too. Cannot withdraw cos they give reason “specialist” looking into it but I doubt to get my withdrawal after seeing so many complaints at different sites.
Stay away this site
james l woodend
They are scamming me after letting me deposit 20 times in 1 and a half months i finally get up 5k and go to request withdraw its a damn nightmare they block it every time and give you no way to get your money so pathetic they should be in jail shut down also people deserve better they are criminals
KD
I deposited USD 100 and I played and won more USD 50 and then I thought to check the withdrawing system. I am unable to withdraw!!!
Winson chean
Please stay away from this shit bet, you never ever get your withdraw they will try their best to put you in trouble and delay your withdraw in the end you will get nothing but angry only, unless you don’t mind to put your money toilet bowl otherwise please stay away from this shit bet, please share this information to avoid someone get scam
King
They are real scammers they took my funds many times from me and when you asked them they said their best specialist is working. Later few days there will tell you that their systems are working perfectly well. My funds always disappear many times even when you are not placing bet.
Darren
STAY AWAY from this crap company! Their customer service is lousy and whenever they can bend the rules to steal your money, they will do it.
As an example: I placed a bet at the halftime break, in a basketball match ? HALF TIME BREAK … long before the 3rd quarter even started ….. but then because apparently there was some scoreboard/timeissue during the 3rd quarter (DURING the 3rd quarter) then they void the bet.
And I could mention at least 10 other similar or even worse examples.
And the customer service is the most arrogant and stupid that I have ever experienced anywhere. Tried to call them, and talked to this (no offense, but honestly) stupid woman who could hardly speak English and who was just repeating the same arrogant robotic answers.
It shows they are located in Russia. Mafia is in it, indeed.
Sam
They stole my 3k by placing a bet on a game I never staked on. A tennis inplay match was used to wipe the money in my account. The bet wasn’t in my bet history. I sent them my screenshot. They later added the bet to my history. A bet placed around 9 pm when I was driving and never had my phone with me.
NN
Simply scam. Easy to deposit, but you can’t withdraw.
Daniel
Worst website i have ever seen, stay away, stay away, stay away.
Very bad user experience, very slow website.
I couldn’t withdraw money, they always give an excuse.
I bet on live with 20 euro, they took 100 euro.
I think it is administrated by beginners or thieves.
Aaron Ong
I’ve recently played with 1xbet and made a deposit on 25 Feb 2018 for the amount of MYR200 (100 * 2).
After playing on their Live Casino (Authentic Gaming), I noticed that my balance is actually going down even when I was winning. So I made a final test of USD0.50 bet and won but my balance went down by USD0.50 instead of going up.
I have contacted their support team multiple times about this but their reply each time was that they’ll send it to their specialist. After that, they finally told me that nothing was wrong with their system and my money magically disappear.
I’ve asked them to show me how much I lost and how my balance manage to become 0.00 but they can’t show me each time.
This is their latest tactic in cheating their customers and taking their money without them noticing.
Hope people will be about this and not lead people into having their money taken without a reason.
I’m more than happy to show my records I’d your need it.
Richard
I joined 1xbet in November, deposited a couple of £100 and eventually made a profit. Made a request for withdrawal and ok, a couple days later, get a message saying successful and verified by the operator. Wow, these are good (so I thought).
So carry on depositing and withdraw when in profit. I have successful withdrawals to about £4000 and deposits to about £3000.
Shock horror when statement comes, all deposits, but no payments.
Contacted their live chat, may as talked to the wall (useless).
Sent email explaining my situation. NO reply (yet) eternal optimist.
SCAMMED OR JUST POOR COMPANY
YOU CAN DECIDE
Bruce
This is a well known scam site suspected to have stolen millions from gamblers worldwide