Icelotto.com

IceLotto.com

Poor 2.5 | Reviews (45)
IceLotto.com screenshort
Deposit: Visa, MasterCard, Skrill, iDeal, Bank Tranfer
Bonus: Sign Up and Get Free Ticket!
US Allowed:
Languages:
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Customer Support:
  1. Nice looking site but the lottery ticket prices are outrageous. I cannot imagine anyone spending 40 dollars on one line (this is not a typo, they really take 40 dollars per line on some lotteries). Stay away, there are better options available.

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  2. It’s been 6 months now that I am playing at icelotto, they gave me a decent bonus and I didn’t allow myself to get pushed and buy tickets. The guy on the phone instructed me how much I should pay and I get to buy tickets every couple of days just to see if luck will strike me.

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  3. Some great employees, other employees not so much. Leaving people to be right to order what they want is depending often on their own invoice in calculating their own bonus rather then supporting winnings of individuals. I feel they should less intervent personal decisions and rotary. What one intent individually has probably another goal often than their plans or goalsetting.

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  4. My partner got scammed with more or less AUD$60,000.00 at least that is what I found looking in his transactions through these people. SCAM!!!!! Annoying customer service does NOT STOP!!! Calling and bothering even at midnight until today!!!! DO NOT TRUST!!!!

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  5. Finally I found a good lottery site, that gives me the option to buy foreign lotteries worldwide, and they actually buy the official tickets. They sent me the scanned tickets of all that I bought. This is what I call “Great Service”.

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  6. Hey, I am dillip Kumar Behera from India, I had visited this site, it is well designed site, but it has a big scam in payment page, deposits amount has not display, after successful payment, purely, scam site, customer support is worst, don’t trust this nonsense site, I will not foolish to recommended.

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  7. Icelotto is definitely genuine. I don’t know why some people negative comments on it. The great idea of online support chat, ticket scanning and everything are extremely good. All process is very simple. I purchase tickets from home, get scan and submit and that’s it. I had really a great experience using it. Thanks.

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  8. Have had problems from day one. Icelotto keep taking down my products. I had 52 draws to start with. Now my account is non existent and have put in support tickets.. I had at least 34 draws left. I’m sick to death having to keep on explaining which they count on.. conned into buying which they kept phoning until I finally did! Then all the problems started happening.

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  9. I personally purchased tickets with Icelotto and received my ticket scans in my account. They are definitely genuine.

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  10. Icelotto is I believe extremely suspicious in the way that it transacts its business. It offers free tickets and tells the story of significant winnings, but then comes the crunch!!! You must buy an insurance policy to be assured of getting your winnings. Not a cheap exercise either…starts at 150 Euros. If you refuse to buy the insurance, then things get a little antsy, no insurance, no tickets, all the freebies disappear and you are off their call list. Maybe that’s a win for the home team.

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  11. For the past 4 weeks the site keeps going down and lost my products twice. Was ensured this would not happen again. This is the third time.

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  12. Very Good Site!
    With one of the platforms they have sold me I’ve managed to win in one occasion 5400 Euros! And I still have a year to go with that I’m very happy and excited!

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  13. IceLotto contacted me about a promotion they had going says that 75% of their clients using this system had won big over $45,000 also he said if I didn’t win a significant amount everything would be refunded to me, so it was a win situation all I had to do was tell 3 people.
    They rang several times over the following months, once to say I had one big but they couldn’t give me the amount until I received my money, they then asked for more money for more lottos and programs, they also confirmed that if I didn’t win big I would get my money back.
    The time came and went several times over for me to receive my money, but I never received it. Kept calling with no answers. One person said he would sort it out, and I never heard from him again. The original guy no longer worked there and details were all hush hush. All I want is my money back as promised.

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  14. They take your money eg $20 then pay you a ‘win’ which is really just a very small portion eg less than $1 of your own money back.
    Yes, you do see ‘a ticket’ in your account, but don’t expect to collect a bigger ‘win’ than the amount that you ‘invested’. I did actually check my one of my scanned tickets with the genuine lotto provider and had won $200.
    Icelotto had advised that I had lost!
    I lodged a complaint with ‘Icelotto Support’ 6 weeks ago and all I get are lies and delay emails back from the ‘Support Department’. One email it says that it has been resolved, but yet they won’t provide the details, then the next email states that the support team is still working on it!
    How long does it take to check 6 numbers against my ‘ticket’!?

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  15. Great service. I buy their special VIP 24/7 package, as I believe in their syndicate program. Although I sometimes buy the personal tickets, but the chances of the syndicate program are much higher 🙂
    Good luck to everyone.

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  16. Great company!
    I played with them the biggest lottery in the world, which is the Spanish raffle, called Navidad. It was held on December 22nd (last week) and I won 1,200 Euros. These guys also offer additional raffles in Spain so I already bought the next raffle.
    Except of the actual winning, I must say they are rendering good service and therefore, I recommend them.

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  17. I’ve tried Icelotto’s website, it was very user friendly, though I had some connection probe’s and didn’t know whether my order was received, so I closed all tabs and logged in again and paid again.
    After that I sent an e-mail to the customer service of Icelotto website, and an agent named Adam called and explained that I did the same order twice so I explained him what happened. He canceled my second order and charged me back with no issue. He was very nice and calm. Thank you Adam 🙂

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  18. Be careful when you play with IceLotto, the prize breakdown of the lotteries they provide is deceiving. Please check the prize breakdown on the official website of each lottery.

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    • I actually disagree that their price is deceiving. They charge a higher price on the international lottery tickets. However, it saves me the time and hassle to take a flight to buy such tickets. They also collect the winnings for me, so actually buy the local lottery sometimes with IceLotto.
      Since my last comment I bought with them the Spanish Navidad. I bought with them the group package of Navidad which looks very interesting. There are 3 days left for it. Let’s hope I win.

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  19. I always liked to play the lottery. I played the local lottery in my country for many years. However, accidentally I bumped into this site of IceLotto, thanks to LottoExposed. I am playing with Icelotto for 2 years already. Thanks to them, I can play on much bigger lotteries and huge jackpots at any time I want. The local lottery in my country is less than 3 USD and here with Icelotto it’s MUCH bigger.
    Another thing I like about IceLotto is the fact that I can play in a syndicate, a fact I never had with my local lottery in my country. Now, for the first time, I also play the biggest lottery in the world called Navidad (2.24 Billion Euros of prizes :).
    I really like them and can recommend their services.

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  20. Few months ago, I happened to bump to an advertisement that said I could buy the biggest worldwide lotteries. Because I buy the local lottery in my country, I decided to click on it. Since than I keep on buying lottery tickets with IceLotto. I was surprised that such a service exists, and I was more surprised that it is being done so professionally. I get all tickets scanned to my online account. On one time, they missed a ticket but after I contacted them and they found the problem, they have sent me the ticket scanned. Even though they bought the ticket, they even gave me a free ticket for the next draw. I trust these people and believe that now it is only a matter of time until I win.
    I recommend IceLotto to everyone and trust them a lot.

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  21. Playing the lottery was always my favor. I was playing the local lottery in my country for almost 20 years, since I found ICELOTTO. Upon registering with ICELOTTO on 2013 I was astonish of the huge possibilities I have. Finally, the lottery became much bigger with really huge jackpots. The jackpots in my country were around 5 million Euros, while with ICELOTTO I could play jackpots of 100 million Euros and more. The amazing thing is that my cost of playing the lottery did not changed. I told them exactly how much I want to spend per month, and they gave me three options, which I choose from. Of course sometimes I spend more because I see really big jackpots like the American Powerball that was on January 2016 and the Christmas raffle of the Spanish Navidad.
    Another nice thing which I have in the monthly plan that I got is that I am planning the lottery in a syndicate, which means I play it with 150 people and we have 50 tickets in each draw. The bad thing here is that all prizes are split to 150, which means the small prizes are really small. However, honestly I do not care about the small prizes. I only care to win the jackpots, and then if we hit these big jackpots, then I will have 1 million Euros, which is GREAT for me.
    Wishing everyone huge luck….

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  22. I am an old client of IceLotto since 2013. I was surprise to read a few of the bad comments on the site. I am very happy with the professional service I had with IceLotto team. They had some delay in their service on January on the big jackpot of the PowerBall, and they charged me twice in March. However, they corrected the charged even before I noticed it and they refund me the money and sent me a mail notifying me about it. Therefore, I keep on playing with them. I think they are professional and honest.
    I can tell all who read these comments that I truly trust IceLotto team. They are bringing new products and new combination of lotteries all the time and they send always updates on the big jackpots. I have a personal account manager who contact me for special offers.
    They are honest and professional and I trust them, and recommend them to everyone.

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  23. I checked these guys (on the sites that check archives in the internet) and they have started from the UK many years ago. After so many years in business is proving good reputation, otherwise they would have been closed long time ago. Sites like LottoExposed and others would not have let bad sites stay so long.
    I actually registered with them, and got immediately a “thank you welcome” email with a scanned free ticket. I think it proves their honesty. They (Ice Lotto) even did not ask me to pay anything. They simply sent me this free ticket. I am sure they want me to like it and eventually pay as well. But I must say that they did not say or write anything that they gave me this free ticket just if I will also pay. This is nice and I do not know many sites that give you, even a small present, for free and without asking for anything back.

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  24. I am registered with IceLotto only for a few months. Actually, since the biggest American Powerball lottery took place on January 2016. This jackpot caused me to look for a service how can I buy a national lottery ticket while I am in my home country. I must admit that on January I was not happy with their service as it was slow. However, since then they have become very professional. I guess they listen to our complaints and decided to do something about it.
    In the last 2 months they reply fast. They even contact me on my mobile upon my request. Their customer service department contacted me last week for a short survey and it seems that things have improved 100%.
    This is what caused me to write this comment on IceLotto. Now I hope they will keep on do this great service.

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  25. I read all information on ICELOTTO site. All questions I had got a proper answer with from ICE LOTTO on the chat or during a call with one of their customer service agents.
    I must say they gave professional answers and had good explanations for any question I had. I decided to give them a good ranking. It is still not perfect, but I would say it is because I never gave anyone a perfect ranking.
    I also liked the fact that everything on the site is very clear for the player.

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  26. Really awful site. Keep calling me all the time, though I never registered with their service.

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  27. They are rotten robbers, that is IceLotto in the UK they managers MIKE THOMPSON, ADAM NIXON, and they said the highest is TOMMY WALKER who took $4000 and some $ out of my BANK, my bank got that money back from him thank GOD. But MIKE and ADAM got me for $2000 they said they invested it, in the end I got $100 or so back. They are all criminals, they CARMA will come. Attila. I am rating them 0. After more than a year they still keep ringing me to buy tickets. ROTTEN CON people.

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  28. I registered with them on November 2015. I got all tickets I bought. Recently I won $10,000 on a syndicate with them. Then did let me withdraw my share in the syndicate, so I must say that my experience is good with them.
    I will update this forum for any changes.

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  29. I have had a same problem – the guy rang me to say that he guarantees me winning but I said NO and am not interested as I have no money. But he took over £3000 from my account. When I complained they are ignoring all my emails. Anyway, just yesterday received a call saying they will refund after 6 months due to some system issue. I am really angry that these people can do this. I need to get my money back!

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  30. I played with them once and after the payment, it showed that it was auto renewal and it kept charging every alternate week, in spite of me sending various reminders not to charge. My online complaints raised tickets, but they never bothered to respond back.

    Their sales team is highly aggressive, calling me at least 6 times during the day and pressuring to go for VIP deals. They started with Euro 2,400 and said they will give me a discount and it will cost only Euro 750 on that day and when I said no, they came down to Euro 400. This kind of discounts within 3-4 mins of talk over the phone, gives wrong signals. I feel they are here only to rob people.

    As they were charging my credit card, I had to block it.

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  31. IceLotto charged my card twice without my permission. Total of 948 euros. It’s a scam. Stay away from them.

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  32. I have been ripped off by IceLotto and I strongly believe they are a scam!
    Overcharged 5 times for one ticket. Made contact with customer support and was told a refund was coming. Many very friendly phone calls and emails I am still without my refund 2 months later. Kim and David both talked to me talking of refund.
    All I can say is SCAM…! Do not use IceLotto!

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  33. Tried to buy tickets online, over charged 6 time. Never got a ticket or the refund promised… I’m sure they are a scam. AVOID!

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  34. They are a SCAM as I played the Powerball Jan 13,2016 and like others my order for 5 tickets was duplicated plus the serial numbers of tickets no. 1 and 2 were duplicated on tickets no. 3, 4 and 5. – and the dates on the tickets were not aligned so looked like a cut and paste – I live in Ontario Canada but am going to send copies of these tickets to the New Jersey lotter office for their review.

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  35. Mayan here, Icelotto.com TWICE used my card without my express permission. This is a total NO-NO for me. Fortunately I, pretty much, never have any money, so they got nothing out of me, but if I had, I would have been, at least, ZAR 6,000 down. So sorry, for me they are a minus. Stay away!

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  36. I had the same problem described by several people above. Trying to purchase a ticket, I got the page with some error. Clicked luckily only twice on the button “Buy”…. Double charged for the very same ticket without any confirmation e-mail or any kind of message…

    I am a webdesigner. A serious company won’t allow that kind of thing on the permanent basis – having THAT shity website where you easily can leave hundreds of dollars or euros due to the errors in the payment system… This looks like a kind of fraud to me though…

    Yet I received a phone call where they for a half an hour tried to persuade me to purchase a group ticket for some 900$!

    Really a scam! Never ever again!

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  37. Had to turn my phone off to stop the calls. Bought tickets and never received the copies. I hate to think about the problems if claiming a prize. There are better sites available. Keep clear of these clowns. Maybe not a scam, but running close.

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  38. I took the time to read their user agreement/contract. Any individual who would be willing to agree to the agreement would have to be a moron. The user has absolutely no recourse to any issue with them. Avoid IceLotto at any cost. They will cease to exist in no time.

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  39. BEWARE – this is a scam. Their software does not indicate that you have completed the ticket purchase. If you go back to the ticket purchase field you get charged again, and again for the same numbers. I only realised when I checked my email.

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  40. This is nothing but a pure scam. If you want to play online go elsewhere. The customer support is useless and don’t respond to emails or voice messages.. Stay well clear.

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  41. Scam. Try and withdraw funds back into your account, didn’t work for me. Gave up on them.

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  42. These guys are scammers, do not use, no tickets in your account, they take money even though u try cancelling, and they have support tickets which they close, never reply too, I got one back saying your subscription is now cancelled, and it wasn’t, cheating CROOKS do not use.

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  43. Can’t believe they are still operating their fraudulent activity!

    I had to cancel my credit card in order to stop them from deducting unauthorized ‘auto renew’ purchases.

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  44. They are credit card thieves! I bought one ticket for 11 euros, 4 days later they charged my card for 630 euros without me knowing. Luckily the bank blocked my card immediately since someone in China was using my details. The bank admitted that Icelotto is on their shitlist!!

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  45. This site ripped me off for 110 dollars I purchased one ticket that they sent me a fake one not even for the draw I choose. They posted not-winner beside the tickets hours before the draw took place. My credit card got billed 3 times for 3 tickets of the same numbers and I placed a ticket of complaint that moment and of course nothing they have not responded to me at all you cannot contact them.

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  46. This company should appear on the list of non-recommendable lottery suppliers.

    After I had bought my first few tickets from them I had a phonecall from a person offering me a bargain. I asked for a mail so that I could assess this ‘deal’. To my astonishment this mail turned out to be an order confirmation for a very large amount.
    I immediately wrote to their support demanding to have this annulled as I was NOT interested and would never use such an amount on lotteries.
    After repeated mails to them – to which I never received any reply or any otter reaction – I had my credit card cancelled that very same day.
    Nevertheless, a few days laver I found that they had taken the amount from my account.
    I suppose it’s o.k. to buy tickets from them in individual and private deals over which you are in complete control, but this fraudulent practice on their part definitely merits a place for them on the scam list.

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  47. This site is definitely a scam I purchased one ticket for the PowerBall last Thursday and they debited my account 6 TIMES!!!! I have received email communication but they area asking for photocopies of my bank card “back & front” as well as other personal information. Have had to get my bank involved. DEFINITELY A SCAM DO NOT USE

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  48. 2x the amount debited, this site is a big scam!

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  49. BEWARE – When you complete the ticket transaction you do not get any form of notification to let you know that the sale had gone through on the website page. Unfortunately, I pressed the submit button three times, before I checked my email and found I had purchased the same numbers three times! I did send an email to the support line – you guessed it NO REPLY.

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  50. This is a scam website. It’s completely fake. I wanted to buy £15 worth of tickets. They run it through 3 times and it’s impossible to play the games and no way to get your money back. WARNING DO NOT USE!!

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  51. This is a ridiculous method of playing … Picked numbers but I didn’t make a note of them. Got email confirming money taken from my account but no details of the numbers. Fast forward 24 hours and the draw has taken place and still no numbers. If I did have the wining numbers and my ticket was swapped I would be none the wiser. Best stay clear of this website and as per the reviews poor customer service.

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  52. Well almost only good reviews, but not mine! I purchased tickets from Icelotto I did get a confirmation by paying but NEVER EVER received my tickets nor Are THEY visible for me in my account! I have sent them an email last Sunday… no answer… called them THEY were not available at that time… sent another email and still wait ing for them to answer … everything looks fine but this does not rhyme with some of your review here… what am I doing wrong! I FEEL scammed!

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  53. I’ve done a few times, and right after I was repeatedly called by them. If I wanted to become a VIP member for 429 euros, for three months. Ok, I am after a time it did go in but the amounts you win are often small. I do have one and a half month, so I’m curious. If I do not win big prize, I never gonna play anymore.

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  54. There is no clear Registration procedure. I supplied minimum details (name, email, phone #) to get my FREE Powerball ticket.
    However, despite clicking the Free Powerball ticket option, I was allocated a Mega Millions ticket instead.
    When I tried to complete Registration I was given option to “Change Password” but I have not yet entered any Password, and could not complete registration.
    I tried via another page, but this time I kept getting Error Message “Invalid Email” which is not so.
    THIS SITE IS A SCAM.
    AVOID.

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  55. I wanted to buy some lottery and wanted to pay with credit card, but got “page not found”. I kept on trying and saw later that the amount was taken 10 times. I’m busy now with my bank and ice lottery to refund my money back. These people are scamming.

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  56. I’m glad I came upon this website because just came close to purchasing a few Powerball tickets and now I’m even more apprehensive

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  57. Haven’t used Icelotto, but just by reading all reviews from beginning it seems like they are legit company, but have 2 major cons:
    1.) It appears that they have a marketing and sales department that continually phone you to make purchases.
    2.) People keep on signing up on their site with that “free” ticket, but to receive that “free” money you have to go on a subscription that charges your account every draw.

    Best advice it seems was to use a prepaid credit card so that your money is not linked to the site.

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  58. I make test, deposit 9 euro and withdraw, as site said will process in 48 hours, but 4 day gone, see nothing.
    they charge money very quickly but asking for money is not easy
    just ~$10 to know it is a good one or not 🙂

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  59. I am totally discussed with ice lotto. They keep on phoning my harras me all the time to play. I told no I can not afford thanks.
    But then I get they debit my credit card details with 3 amounts. They phoned me from a number +27105001995 Told them, I did not authorize this at all they refuse to give my money back they are thieves be careful!!!

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  60. I request you to change the tumbs-up points. I see many users complaining automatic debit of their credit cards, which is very dangerous. You may need to change the review points.

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  61. I purchase a ticket from icelotto in the amount of 14.25 euros. I receive a notice that the transaction failed. So I tried again the second time to buy the ticket for 14.25 euros and click submit.The notice again say the transaction failed in the order form. After a while an agent called by phone from london and my location is in Qatar. The signal is poor and the sound chappy. I could not either understand the English very well. What I understand he is making testimony of the winnings of the past people and what I understand is telling me that the same way I will as if congratulating me that I play lotto for them. After a minute my bank phone me that icelloto debit my credit card so many times until all my balance in my card are all gone without confirmation if something I bought from them on not in email so that I will write them or click confirm as the case maybe. What I only know is I only buy ticket from them for 14.25 euros and got notice that the transaction failed in the order form itself. So, this event is very dangerous for the future buyer. Be careful with this icelotto co. It will eat all your credit card balances.

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  62. I have complained for many months to have my email address removed and unsubscribed from Icelotto, but they have refused this is a offence.
    I have the right to charge a fee per email after my first request to be unsubscribed.
    I still receive unwanted, unsolisted emails all are charged at $500au per email.
    They have an invoice to pay and refuse to pay.
    I will close them down world wide, if I don’t get the invoice paid and or someone to at least make contact with me to sort the problem out.
    The Australian Police are in support of my action.

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    • I do support you too russell, I also charge them for wasting my time and they told me they cannot refund me so I can get my debt collection agency to recover the money they stealing money from me.

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      • Time always costs! And your nerves, right? You, guys are totally right to ask for refund. Tumbs up!

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  63. If you have ever filled your credit card details on their website, i advice you get to your bank, cancel the credit card and request for a new one (it may sound agressive or going too far) but i believe they have software that can recognize you CVV, the 3 secret last digit you type in, thats how they make extra unauthorised deductions from accounts.

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  64. I believe Icelotto is a scam. I recently bought a ticket to play the Megamillions and paid about 9euros. The marketers called me and was trying to pressurise me to playother games totaling over 200euros, i was not interested but shortly i got a debit noyification in my mail for the 9euros, a 16euros and 14euros. i sent several mails to them complaining of the other two unauthorized withdrawals but no response. Luckily, the account i used for the transaction was not my main account but one i hardly use. So all that was in that account was what they stole. I have made a complaint to my bank.

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  65. Past experience of being easily taken in has taught me to set up a debit credit card where I control the money going in and/or going out. So, with that being said I’ve set a date; 22nd May, 2015, to have $35 NZD made ready for the operator “Washington” to draw it out. Wish me luck.

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  66. Hi, I’m Dan.
    I’d like to leave a review about IceLotto as it could be useful for someone…
    I registered on IceLotto a few months ago and they called me nearly 30 times. I said Come on guys your approach is a sort of aggressive. No reaction. It was a sort of annoying because I wasn’t interested in their offers at all I just wanted to buy tickets from time to time. Too obsessive.

    Moreover I had some difficulties with my personal account interface. Still don’t know where I can see my bets and didn’t receive some scans my tickets. I was guaranteed I would but I didn’t.

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  67. I have very bad experience with this site, lets start with the fact that I bought the ticket and didn’t get the scanned image. I tried to contact support but nobody answered me on the live chat, same on the phone, nothing at all so the only thing is left to email them. Day after I got the response from the support that I bought the ticket 1 hour before the draw and according to their T&C in this case the don’t care to buy the ticket, but it was false ! I bought a ticket 1 hour before the timer stop to tick and it was 3-4 hours at least before the draw and of cause it was a winning ticket (small prize). They refused to pay my money back. I even can’t delete my credit card since you cannot remove the default payment card. Saying all these I already contacted my bank with charge back request, this site is really scam, no ticket scan (and even not bought), no support available, no money return, no option to delete the card. Damn scammers !

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  68. I was just informed by Bruce tonight, that I had on ONE free ticket (not sure which Lotto or country this is secured in) are the numbers for this ticket sent to my e-mail address …
    And HOW SAFE< SECURITY WISE is it to disclose CREDIT CARD details for any purchases I may make for other tickets … Thank you … Julia

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  69. i have mixed feelings, after reading some comments. My fears are, sending my personal and banking details across the globe. The scammers are very discrete and cruel. By the way, how does this ‘paypal’ work? I would rather use the paypal than giving my banking details. How can i be certain that this is not a scam?

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  70. My debit card was charged without my permission with 10 ten euro and buyed 5 megamillions tickets when i sleeping. It’s a bad thing and i don’t reccomend this lottery site with anyone. And call me every time and stressed me with offers.

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  71. l had that problem too from that company. l unsubcribed any months ago and they don’t stop to calling me. They are very inconvenient. l will move elsewhere next spring and change my phone number and having peace from them, or l will complaint to the US Government.

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  72. I am a little worried as i played games through them and one called the Navidad, which has taken a while to show outcomes now the site has been down for two day I have been investing in other games is this site fraudulent

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  73. want to cancel subscription without any assistans

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  74. Wow, Kelen followed Kelen’s advice. That is surprising.

    After my previous comment, I managed to talk to their customer service over the phone-a looooong conversation, in which they tried to convince me that I had won the 68 euros they took off my bank account. I still have to keep the money there because I got a message that I would have to pay commission to put the money back in my account! For shame. I guess I will use the money to purchase some tickets if there is a big jackpot, and I have no time to go to the corner store. Anyway, I would not recommend this to my friends.

    And I nearly forgot, I am Spanish, and they tried to sell me Spanish lottery, using information which I am quite sure was not right.

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  75. I took Kelen’s advice and made a subscription today to the EuroMillions (72,000,0000,000 euros Jackpot!!!!).
    Lets hope I will today. However, I did the subscription for 6 months and got a bonus of a one month subscription to the American PowerBall as well.
    If I will I will give 5% of my winnings to this site Lotto Exposed. Lets all cross fingers…..

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  76. They made me feel like I’d been scammed, I bought tickets then got called, I must of said no to the 140 euro package 20 times and each time they said okay I’ll charge your credit card and get your package No okay I’ll charge your etc, now I will not be using them again.

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  77. I actually had a good experience with Ice Lotto.
    I bought their package, which is actually joining a group of people and having together many tickets. It is a great idea and we have many winning. We still did not hit the jackpot. But we sure have a bigger chance to hit the jackpot. 🙂

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    • Jerald, I did not win last night’s EuroMillions jackpot. But lets see. I have a subscription with ICE LOTTO for the next 3 months. They gave me a good deal and a big discount so…. 🙂

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  78. Dear Sir or Ma’am:

    Received a free ticket of iceloto.com from captain dano’s myfreelotterypool.com.

    Is it real? Should I take that opportunity. Or for that would they charge me.

    Please help.

    Thanks

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    • It’s to bad captain dank allows these scammers to take advantage of his players,I’ve told the capt what they do,I hate icelotto

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    • Hi pk,
      i actually heard about ICE LOTTO by getting a free ticket from some site. It is real!! I did not win with this free ticket but it sure gave me a good interest to start and I thank them for that.

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  79. the info posted on my card is Y&M ice lotto.com Limassol EUR@1.469790 the sum of money is $983.29 they took of my credit card please return same

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  80. the agent that called me was talking so fast I could not make out what he was saying at first then I asked him to explain al I wanted was the free ticket and he charged me almost a thousand dollars off my credit card even after I told him I did not want to buy anything he was selling then he said he would return my money in two days that was nov 6 it is now the23 nov please return my money as I am a senior on a small pension thank you Simone

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  81. I registered with Ice Lotto few months ago. At the beginning I bought by myels. They called me number of times to offer me special packages and I did not want. However, 2 months ago they called me again and I agree dto buy one of the VIP packages. I thought it is a nice package which has personal lucky numbers which I choose and also 50 group tickets. Since then I already won 216 Euros. It is almost the same cost the package I paid for. Therefore, i felt that I have to share my experience with them. I truly was surprised. Another nice thing was that I could see all tickets they bought me (the personal tickets I chose, and all group tickets as well). They scan all tickets to my account. I liked their professional service and I am happy I bought their package, although I thought their telemarketers at the beginning were too pushing. But now I am happy I finally listened to them.

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  82. Hi, sorry for my errors, english is not my first language. Well, how can you buy a ticket and play legally the USA lotto when on the offical Mega Millions website they say you can play online if: ”If you are a resident of Georgia, Illinois or Minnesota, you may buy Mega Millions tickets online by registering with the lotteries of those states. You may also purchase subscriptions for Mega Millions online in New Hampshire, New York, North Carolina, North Dakota and Virginia. You must be residents of these states to participate in these purchase options.”

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  83. Although I would really like to give a positive review of this site, because that would mean I am not a sap, my experience with them has been horrible. I started buying a few loose Euromillions tickets, and was emailed and called several times a day, with promises of deals which, well, sounded too good to be true. And so I signed up for their Euromillions package, for a month, for which I received a bonus, and I was told that, with that bonus, plus the earnings I already had, and what I would earn throughout the month, I would have a second month for next to nothing! But after that, everything went south. Here’s a break-down of what happened:
    1. After a while, it turned out that I could not use the bonus to renew the subscription. This was aggravating, because I had already contacted them specifying that, unless the bonus and earnings in my account could cover the whole renewal, I didn’t want to continue. I received an email telling me they would do that.
    2. When the renewal date came along, I checked my account, and surely there was a transaction, sapping more money from my bank account. I contacted them again, and was told the bonus money could not be used for that, but that I could use it to buy other tickets. I was also informed that I had misunderstood their information, and, I don’t know why, I decided not to request a full refund. I was also informed I could that bonus money to purchase loose tickets.
    3. I tried to use the bonus money to buy loose tickets from different lotteries, but that did not work, and I had to contact them again. One of their representatives, informed me I could not use the bonus to buy tickets, but I could get a special offer on yet another subscription. Being the sap I am, I thought I could play them, so I agreed, thinking I would cancel right away, and that would be the end of it.
    4. This transaction was CHARGED to my bank account, although this time they could pseudo-cancel it. The representative claimed not having noticed I had requested the payment to be made with bonus money, for shame. The refund I got was not a true refund, because instead of being put back into my bank account, it was put into my IceLotto account, because, apparently, they cannot so it otherwise. By that time, I thought I would just wait until the puny wins I was getting, and that money, would add up to a round figure, and cash it out.
    5. Decided to cancel all my subscriptions before the renewals kicked in, I contacted them several times. Instead of the hunt for customers they do to get you in that other people in here have described, I have received no reply. None whatsoever. Zero. Nada.
    6. Today, of course, one of the subscriptions was renewed. I have seriously had it with this company. They operate under a cover of miscommunication and misinformation.
    Besides this, and as advice to anybody who comes here looking for information on IceLotto, beware the positive reviews. I have won, over a month and a half, three and a half subscriptions, and over 200 euros spent (of which 62 are still in the account) 2.76 euros, with the highest one-time win being a little over 30 cents.
    Avoid at all costs

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  84. Apparently they do not check for ages of people registering. I was just contacted by a representative at Ice Lotto. He wanted to speak to my 12 year old son who just registered with them. I don’t know about other countries but in Canada you must be 18 to play lotteries.

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  85. Regardless of some reviews here, i am very satisfied with ICELOTTO service. So far i won 300 euros with BONOLOTO. So far – very well.

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  86. Mumm I raed though this but dont hear anyone who has won anything. Id like to think Ice lotto is real but my gut feeling says scam. I would need to see concreat proof of their BL and other proof of security relting to the use of my CC. But for now I will cancle my Euro 20 subscription.

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  87. I agree with John. These guys constantly ring, tying up my phone. Always trying to push another lottery, or group ticket for the low low price of more than I have. In the end, I just tell them I’ve got to go and hang up, but I know they will call me tomorrow with the same speil.

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  88. We would like to bring to all of our REAL clients attention, that we at icelotto.com are committed to our customers satisfaction. Any feedback our Customer Support department receives is handled within 48 hrs. max. We are a legit company and we guarantee that all tickets are purchased and scanned to our customers accounts. Any further quesitons or inquiries you may have please send to support@icelotto.com. Thanks!

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  89. Hi, I am a registered user at Icelotto and have posted some comments on this before. Seeing the comments from “The Customer” above I tried to contact them on their UK number and I could not go through. Is this the case for everyone? Their customer service is working fine and upon my asking a few questions (politely of course),they said they were a legit company and I should not be worried about comments on any forum as it happens to any company reviewed. I have not had any trouble of credit card charge so far, but more customer reviews would be a great help in deciding whether to continue using their site.

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  90. How l wish God will punish the crap of a company thEY’RE being evil and greedy, the stupid guy was calling me consecutive hours just to take my money telling him am not interested anymore he couldn’t listen all he said was am going to give it a goal and see what you come up with and hang up by the time l checked my bank $195.99 was gone, l requested for cancellation reGARDING this ice lotto game because l could tell he after money that guy but up now no one has came back to me they’re all avoiding me and telling me lies but swear to God my money will never go silently for good l need it back and if not God will show something upon that company very soon. L SWEAR.

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  91. This is a Scam, I tried to contact them over the phone the phone it doesn’t even exist. so since it’s only the chat person that has no idea what they are talking about I classify it as a scam. I real lottery will offer customer service not some bogus people hiding behind the screen into an unknown location, you really believe that in case you win the lottery these people will just GIVE you the prize !!! a few millions dollars, that’s in case they buy your tickets and don’t just keep you money 🙂 Good Luck Fools.

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  92. Hi All, you need to be very careful with ice lotto.. They will charge your credit card without your knowledge, and if you ask for your money back. You will end up receiving Zero acknowledgement that they are sorry and re-pay your money back. In addition; if you count you winnings, you will never return at least your capital, so at the end you will always loose. I advise that you spend your money for better cause; buy a gift to someone you care for instead of playing ice lotto, the scam site.

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  93. Icelotto has undergone a change recently, They have updated the site’s look and feel. This one is better and nicer. They do scan your tickets and have a professional customer service department. You can either chat or send a message offline. Better to talk about any issues you have with the customer service department. Be courteous and ask clear questions. You would get a better understanding of the website and its content.

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  94. I have ordered my first package of tickets at icelotto.com. The manager at icelotto was indeed a little assertive and goaded me to buy a package, which if you look at it objectively, is quite good. The tickets have been scanned and everything is highly organized. You can open your account and look at all your purchases and tickets and the scans. I think they are pretty good so far. I am concerned about 2 things: Someone on this board commented that his step mom won big and didn’t get her money. Others complain about random amounts being charged on their card. A few others about icelotto not responding about their complaints.

    So I don’t know still, if they are 100% scam or a highly organized professional and genuine site.

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    • You should stay with litter if you like being bugged constantly to buy expensive group tickets even when you say no then icelotto is the king of the hill for waking you up and charging your card after you say no

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  95. Just signed up for a new package. So far so good. Saw my tickets scanned and that is very nice. Fingers crossed.

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  96. Hi – I just got registered for icelotto.com and am bit confused about the conflicting comments of the users. Some users say it is excellent, but other users say it is a scam. One of the reasons I wanted to join icelotto was because they have a lower number of minimum line-items to play. I have been playing with thelotter.com (they are pretty good as far as my experience goes). More comments would be helpful.

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  97. At first, I was not sure whether to join icelotto.com or not since, I have encountered lottoexposed comments. I was playing the US Powerball lottery for a few years with thelotter.com yet I always had issues with my scanned ticket. I decided to try my luck at icelotto.com despite some reviews here. I purchased myself a ticket with 10 lines via icelotto.com to the last Powerball draw and I was very happy, the ticket was scanned and I even got a phone call from a nice young man named Tom who explained me about the site and my welcome bonus. At the end, I won $7. I must say I am very happy with Icelotto.com and I recommend their services to all. By far my best lottery experience!
    And a special thanks to Tom. 🙂

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  98. I play with Icelotto.com and enjoy evey minute of it. I even won $220 with my ticket and got all my money without even needing to ask for it. There may be a lot of scammers out there, but some operator like icelotto are definitely good and trustworthy.

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  99. Seeing so many ambivalent comments, I had to share my experience with icelotto which is certainly a positive one. I’ve been playing lotteries with all the major online vendors, and can highly recommend icelotto. By far, my experience with them is the best. They offered me great discounts and bonuses (which by far exceeds the others) and most importantly I’m getting a really good customer support from them which for me is probably the most important thing when dealing with an online company. In short, I highly recommend icelotto’s service to anyone who loves playing the lottery like me 🙂

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  100. They give a free ticket for every client who registers.
    Few of my friends registered and one of them got a free ticket and his ticket won $500 on the MegaMillions. I hope I will have the luck he got….

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  101. I played with Ice Lotto in the last 4 months and really enjoyed. Last month I actually did a subscription with my lucky numbers and joined a syndication (which they call it a “group”) ticket subscription. For that I got a bonus of 100% on my first payment, so the first month did not cost me 🙂

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  102. Three times already WITHOUT MY PERMISSION my manager at ICELOTTO took money from my card to force me to play ga-
    mes. I wrote to support@icelotto.com many times but they do not answer. I tried to call them by tel. but failed because the number was not recognizable. How can I refund my money and stop them to do such things in future? I need a help.

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  103. Good morning Nick. I don’t trust the site at all. I cancelled my credit card. The people who work harass you, calling non stop, asking you to buy more tickets. What made me more suspicious is when the man who often n calls encouraged me to buy a ticket for 2700.00 Euros. to play for one year. When he sent me an email, I received an email from hotmail, warning me that the email failed the fraud detecting test. I just read Matt’s post, I told the man who was constantly ringing me several times i do not have the money, I am studying. He did not want to listen to me at all, he told me that I should buy a ticket, it’s not a lot of morning.Something strange happened ,the next day I found I had a ticket that I did not buy, but my credit card was used. So, I called the bank to cancel the credit card. I personally think it is a scam. There is something that we do not know. We buy group tickets, you do not know the people you are playing with. and yes when we log in we see the tickets? But how do we know if we have won? People, watch out, be careful!

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  104. hi got sucked into an bundle pack via telephone sales team for 150 usd about 3 weeks ago im still yet to receive any tickets and im waiting for a reply via my emails looks like ive been scammed …..:( live and learn

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  105. I am very disappointed with what is going on in the world today. This Ice lotto is a load of hog wash….has anybody won anything on this site….furthermore they keep taking money off my credit card after I told the agent who phoned me that they must stop doing so. I don’t want to cancel my card. The people at ice lotto didn’t tell me that they would be taking random amounts off my card. I want this money put back into my account before i contact the authorities. I am giving them 24 hours to respond to me and then i will be seeking legal action……..very disappointed

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  106. Purchased tickets to the EuroMillions with them for some time now, recently made a nice winning. Eventhough I rejected the offers I got from the account managers for some times – after I made a winning I decided to take on one of the offers which is not too bad – it keeps me every week with the highest jackpot lottery with both syndicate tickets as well as full ones. Anyway – ask all the questions that would ease your mind about them, and good luck.

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  107. hello i am just reading this my step mom got a free ticket and won $1,000,000.00 but now they will not contact her or reply to her honestly i think some of these comments are bots but all i can say is this is a nice scam to get money since its $1,000,000.00 why would they contact my step mom someone plz tell me if im wrong

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    • it was from ice lotto i forgot to put the name in

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  108. I joined icelotto.com as a VIP member the 30/01/2014 and I have not receive any email or any kind of conformation regarding my tickets. They gave me a password to sign in with but it does not work

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  109. Found them online and bought a ticket. A rep called me two days later and got me into buying a pacakge. Very happy with their service and the fact that you can see online the actual ticket. So far- excellent!

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  110. I must confirm the same experience with them. They were calling me many times and didn’t accept NO, when I started to ignore them, they started to call from a hidden number … Eventuelly, I purchased a game with them to shut them up, and when the time of the game expired I sent them email requesting to close down my account and even to keep the little winnings there were there … and soon later I saw another charge on my credit card from them … of course, it’s a fraud now, as I didn’t agree with anything

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  111. ice lotto affiliate scam me for 400 USD just not pay!!! no trust company fraud , scam 10000%

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  112. I missed a phone call from an international number, I am in Australia. I claimed a free ticket I won on a survey website and all seemed legitimate. I rang the number back, it was ice lotto and when I explained I had a missed call they told me I had the wrong number and hung up on me. I don’t know what to think and am very sceptical that they could be scam artists.

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  113. I have used icelotto.com several times in the past. Due to their recent aggressive cold calling tactics I will not anymore. I do not appreciate being woken up at 0800-0900 on Sunday mornings by people badgering me to pay monthly subscriptions because “I haven’t played since month X”.
    They do not take no for an answer and use psychological ploys to pressure you into buying.
    I had to hang up on them several times.

    Never again.

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    • Sounds familiar, I was harassed by them as well on a Sunday afternoon and it’s true, they don’t take no for an answer. They even tell you that you get guaranteed winnings if you join the VIP membership which of course is impossible.

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  114. Thanks Nick Silver for your time!

    I had a HORRIBLE experience, they tried to use my credit card to buy their tickets – Euro-49. I was shocked with this. Fortunately I have a pre-set limit on my card, and this was declined.

    I advise please DON’T recommend this site.

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    • I agree with you and I concern the dirty practice of their managers to use customers cards without permission to be the ROBBERY and it is necessary to tell about this to other people on different forums!!!

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    • I was scammed by IceLotto. They made 2 unauthorized credit card charges and they cannot be reached. After a week of calling and mailing, no reply whatsoever, If they were a legit company they would respond to my emails or return my many calls. I have now filed a complaint with the authorities because charging a credit card without authorization is fraudulent.

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  115. The truis that is the same kind of service that the other good sites, the only diference is that the service is better trough phone than online , I couldnt by online what I wanted but the girl in the phone was nice and patience.
    I will give them a chance

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  116. I got a call from a telemarketing team of ICELOTTO. At the beginning i thought it is a scam, so I did not want to pay. But then i bought a ticket online on the site and got a login to their system. I saw the actual ticket I bought and it was great.
    Then a sales person called me and offered me an interesting offer of a personal ticket and a group ticket. It was at a great price and i did a subscription for 6 months. I logged to the site and saw all my tickets bought, so I can say that i trust them. They have great offers and now all that i need to get is to win.
    Good luck to everyone else…

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  117. icelotto sales teams harass me daily, refuse to take no for an answer and ring multiple times if you hang up, basically wasting about 20 minutes of my time day after day.. management wont reply.

    scammers

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    • I purchased the free ticket before going to bed late one night, an hour later 1.30am, sales team rang to up sell more tickets. I blasted him and sent nasty email, have not heard from them since. I prefer to purchase over the phone with an agent from European Lottery Guild. I’ve had lots of small wins over the last 2 years!!!

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      • I love this website and have been playing for a year now, they are great! anything I need – I get and the customer support are quick on replies!
        I recommend this website.

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  118. i get rung daily, multiple times by the telemarketers, they refuse to take no for an answer and keep ringing back time after time after time, these guys use harassment, i spend hours on the phone telling them i am NOT INTERESTED.

    they enjoy the distress they create by ringing daily and multiple times.

    their customer email person refuses to answer emails on the complaints i have made.

    the practice of harassing people daily is imho illegal.

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  119. I forgot to metion that I have checked this site and found out they are using the highest security level of EV SSL. From my personal experience an EV SSL is hard to get and the company is being check entirely. I also checked them on McAfee (siteadvisor) and so good reviews.
    Therefore, I recommend icelotto.com as a trusted lottery site.

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  120. I have used icelotto.com
    At the beginning i have got a free lottery ticket an i was happy to see they sent me the scanned copy of the ticket of the EuroMillions.
    Afterwards, I have bought a ticket to the PowerBall. Their login page was down so I could not login and see the ticket, but after 1 day it went back up and I had the copy of the ticket.
    They update me if they have an system upgrade so i can expect a problem. It seems they are honest and that I can trust them.
    I also check reviews on them and found good review in various sites.
    Therefore, I recommend on their service.

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    • I had a totally opposite result from them.
      I received a phone call from Ice Lotto last week asking if I was interesting in buying tickets in the 2 Billion Dollar Lottery they were doing. I asked what the monetry exchange rate was and I told them No I am NOT interested. The person on the other end would not accept my answer and continued with his sales pitch. I again said NO and hang up the phone because he wouldn’t listen, a short time later I get an e-mail thanking me for my purchase of over $500 Australian Dollars.
      That was 7 days ago.
      I have constantly tried to have my money returned but so far no satisfaction.
      They ignore phone messages, they close what they call ticket complaints without reply.
      All I wanted was my money back and they are not replying.
      Has anyone else had this problem?

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      • I have exactly the same problem. Cannot get my money from them. It does not reflect in my IceLotto account anymore, but is still not in my personal account after more than a month!!!

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      • I’ve just had the same scenario happen. They phoned with a very good offer, but would not accept that I couldn’t buy anything at the moment. I made it very clear to the consultant that I can NOT afford to spend any money, after which he transferred me to his manager. I explained my position to him, and reminded him that it is my prerogative to partake in any special offers at MY OWN discression, and again that I can NOT afford to buy tickets now. He offered to charge my account with bonus money from their side, which I understood as similar to a casino extending credit to a player. I said if that is what he wanted to do it was fine, but I can NOT afford any money to be deducted from my credit card. He said he will try to charge my account with €100, to which I replied ‘go ahead’, firmly believing it was to be from their side. As soon as he charged the account, I heard a message coming through on ny phone. He was quick to say goodbye, and as soon as the call ended, I checked my messages, only to find a confirmation from my bank for an amount equal to €100 which had been deducted from my credit card! After I explicitly stated that I can NOT afford it! This is unacceptable, and I will pursue the matter further. All of the consultants or managers I spoke with had European accents, but possibly using language barrier as an excuse for misinterpreting instructions is equally unacceptable. Hopefully I will get my money back, or I will make it my mission to expose them as fraudsters.

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      • YES, I had exactly the same problem. I got an e-mail thanking me for purchasing over 1,200 GBP of lottery tickets. I blame myself for answering their phone call.

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      • Had same problem – ice lotto scam thousand people – I complaint with my police and try to contact with everybody having lost money to do same me and hope to destroy this stolen people
        Ice lotto scam.. Scam.. Scam must be destroyed.

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      • Interesting.
        I tried to purchase one ticket recently and when the page returned a not available message I tapped the send button 8 times and closed off I thought without any luck in the end.
        I was horrified though that all the purchases did go through without receipts at the time or tickets. Not happy at all with the system. Am waiting for a response from a representative.

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      • Yes, I played Powerball once I got to the payment page it read page not available I tried 4 times got the same result, then found that I had been charged 4 times. I contacted ice lotto they sent a support ticket, but have not refunded my card they have not responded I left a msg they have not replied.

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      • Yes, I have the same problem, they keep taking money from me and play the lottery without my go ahead, and also they say money is back after I complain and till now still no refund.

        I guess I have to call my bank and block them from my card then too!!!

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      • Good morning my friend, I have faced the same problem last month. I’m diately gave a complaint to my banker. After verification, they paid the same amount.

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IceLotto Exposed — A New Beginning?

Icelotto is an online lotto service, offering 12 biggest world lotteries. Icelotto.com is owned and operated by Y&M Hans Management Limited from Limassol, Cyprus. The office is located at Chrysorogiatissis & Kolokotroni, Limassol, Cyprus 3040. It also could be reached by email address support@IceLotto.com, UK phone number +44 8081 890 001, French phone number +33 184 887 911 and a fax number +44 8445 070 507. Icelotto service was established in 2011. Its website is available in 6 languages. Icelotto gives a free ticket to the new players and offers a loyalty plan. Icelotto renders its service 24/7.

IceLotto Review

Playing lotteries online seems pretty intimidating at first. The concept of clicking on a site and providing not only personal information but credit card info is daunting. Icelotto.com presents a professional website. Click on ‘home’ the screen is clear and there aren’t a thousand bells and whistles to distract me throwing up too much information.  But thanks to the feedback from a variety of users, let’s dig deeper!

Who is Icelotto?

Icelotto.com says it’s a London based company; though their telephone helpline is a +44 area code, we all know how easy that is to set up through any of the different phone services including Skype. Their contact info indicates they are in Cyprus and offers an address. Live chat is presented as well; I was happy to see the green light. When Ice Lotto support is not online, you can leave a message by completing a simple form. There is also an FAQ page which does go on and on and on about how to win.

The Games at Icelotto.com

Icelotto.com provides a platform to play seven key lottery games: Powerball (USA), Mega Millions (USA), Lotto 649 (Canada), La Primitiva (Spain) and EuroMillions (Europe), EuroJackpot (Europe), SuperEnaLotto (Italy). Registration is relatively straightforward and voila, you get an account. Now it is merely your choice to choose which lotteries you want to play. I still am not straight on how you get your ticket, and there doesn’t seem to be any specific information. I would also note that I had to switch computers as my old Windows XP wouldn’t seem to support the site. As soon as I moved to Windows 7, I was in.

Icelotto.com Complaints

I’m not sure whether to feel more confident or more nervous with the lack of reviews online. I could only find Icelotto.com referred to on one site and I went through a lot of them, including reviews and some of the official complaint sites. Webutation gives Icelotto.com a thumbs up (100 out of 100) on all aspects except WOT (Web of trust). Though there aren’t that many reviews and they all date back to 2011, and they are all good. I’m not sure if this is good news or bad news, or the lack of news means they took a break for a while. Plus, you and I both know how easy it is to blog a site positively! Their “Lottery Results” page is up-to-date with current information. Their “News” and “Articles” does now have information which appears to be also up to date. There is a scrolling bar at the top that announces the latest winners, but I don’t think they actually won through Icelotto.com.

Would you mind rating IceLotto.com?

The Bottom Line at Icelotto

On the surface, this looks like just another online lottery service provider, but I have a few problems. I’m still not sure who these folks are. I also don’t need to be told that gone are the days of purchasing your lottery ticket at your local grocery store which Icelotto.com discusses. I mean I am here on their site so already know about playing lotteries online.

Pros:

Clean Site

One Stop Shop

Current Lottery Results Available

Current Lottery News Available

4 Languages Are Presented (English, French, Russian and German)

Icelotto Representatives Reply the Complaints

Cons:

US Citizens Can’t Play Here

IceLotto doesn’t get thumbs up or thums down. We were contacted by their representatives that convinced us the things would change for better. We sent all of your complaints to the customer service of IceLotto. Anyway, we invite Icelotto.com support to reply to all customer complaints on our site.