Wow! One of the biggest challenges online at Tatts.com (theLott.com currently) is figuring out where to start. They offer online lottery sales and betting on sports and racing. It’s open to Australians and people internationally. What they don’t own or control in Australia lotteries, they provide access to through their site. Keep in mind we’re talking about Australian lotteries such as Oz Powerball and Oz Lotto. Don’t look to sign up for other international lotteries at Tatts.com – at least not yet.
Who Are They
Tatts.com (otherwise known as Tatts Group of Australia) started life in 1930. Over the last ten years, they have acquired the rights to the state lottery systems in Queensland (2007), New South Wales (2010) and South Australia (2012). Their lottery platform offers games online to Victoria, ACT, Northern Territories, and Tasmania.
How Does Tatts Work
Setting up a Tatts.com account is straightforward as long as you live in Australia. Your identity does need to be verified within three months with some form of formal ID though you can play right away. For international people, it takes a couple of days to go through this process especially the verification that you are a resident in a country that it is legal to play and you can’t play until that’s confirmed! Once you are registered, you play lotteries, horse, and sports betting.
Payment and receiving your winnings is through your account at Tatts.com through Master Card, Visa, BPay, and Direct Deposit. That’s a little limited though does at least give options outside of credit cards.
Tatts.com has all the standard safety and security in place as per most professional online lotteries. They do go the extra mile of underlining the protection of your privacy and in particular your personal details including not sharing this with third parties or affiliates.
The site is pretty busy with all kinds of options and information for the average lottery player. Betting on sports and racing is pretty specialized, and it took us a bit to see where we click to play lotteries. The games offered and a format is clear including countdowns and different options.
Tatts Customer Support
Don’t look for 24/7 contact here as they don’t offer Live Chat. Tatts.com does offer email, telephone, fax, and snail-mail from 8:00 am to 7:30 pm Monday to Saturday and 8:00 am to 2:30 pm Sunday AEDT (Australia Eastern Daylight Time).
Complaints at Tatts.com
Most of the complaints on Tatts.com relate to issues on passwords (special characters are not allowed, but this is not explained) and wait times on telephone support. Our team also reported some players have not been happy at being prompted to try out other sections of the Tatts.com website such as sports betting and horse racing [forums.whirlpool.net.au].
Buyers Beware Sports Betting at Tatts.com
It’s rather tempting with all the advertising on this site to try your hand at sports and horse race betting but if you are new to this, stop. Do your homework!
The Bottom Line
Tatts.com is a growing company that may start to look internationally for their next acquisition. They do have a solid reputation, though purchasing the rights for the state lotto for South Australia did make a few people and investors nervous. They are carrying a very large debt load though they appear to have excellent credentials proven in their past acquisitions.
One stop shop for most Australian Lottos
Available for both Aussies and internationally (as long as it’s legal where you are)
Assessing their growth versus capability in customer support
How busy their website is with all the options
If you are going to play Australian lotteries, Tatts.com appears to be a good site as it has most of the options. But for now, it is only for Aussie lotteries. If you want to play some of the other large lotteries worldwide, you will have to go elsewhere.