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Lottoland Exposed – Double Jackpots And Low Cost

Nick Silver
Wed, 9-Oct-2013 09:30
33 Comments
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Bet for Millions with Lottoland

Lottoland proclaims itself as the home of double jackpots. It is not an online lottery provider but a company that allows people to place bets on the results of official lotteries. All wins come directly from Lottoland. Based in Gibraltar, it came online in March 2012. They offer a ‘Welcome Bonus’, a money back guarantee for first purchases of bets on lotteries. They are active in Germany, UK, Poland, Austria and a couple of more countries by now.

Take your time and visit our Recommended & Approved Lottery Ticket Sellers.

Lottoland’s Promotions

On their home page, Lottoland.com claims that since they offer a money back guarantee, players “are already winners”. This gives you the opportunity for a second chance of playing, if you didn’t bring home a win on your first try. Other promotions for new and existing players are available as well, such as a free line or discount on hunts or subs.

Games at Lottoland.com

Lottoland games are played the same way online lotteries are played. Players pick their ticket lines and/or can go for combos. Most of the top jackpot lotteries are available, including Mega Millions, Powerball, EuroMillions and EuroJackpot as well as all the regional lotteries such as UK Lotto, Irish Lotto, German Lotto, Polish Lotto and Austrian Lotto.

One of the things that are different at Lottoland is that they don’t charge any service or additional fee. This feature recently won them a FOCUS Money Magazine award. The German magazine awarded them for offering best value for money.

Do Things Add Up at Lottoland

Let’s first look at Lottoland’s ‘Number Shield’. For the additional price of €1.50 for each lottery ticket/bet, that number combination is shielded so no other player can have the same number. This is an interesting option, especially for lotteries that often have high jackpots. An example of this would be the Austrian Lotto, where the jackpot is won almost every other draw.

Then there are their ‘sub’ and ‘hunt’ choices. Players who wish to play consecutive games click on ‘sub’, meaning subscription, and identify how long they wish to continue to play. This means a player’s credit card will automatically renew their tickets each draw. ‘Hunt’ is definitely unusual as it means that the renewal will only happen if a lottery jackpot gets up to a specific amount of money.
Lottoland’s DoublePot option means for an additional fee of €1.50 per bet, Lottoland doubles the jackpot. Jackpots are insured with Emirat AG, a company regulated by the German Financial Supervisory Authority (BaFin).

Winning at Lottoland.com

Withdrawing your winnings is both quick and easy. As the customer support advised all winnings are deposited to your account, which can then be transferred to your personal bank account for no fees. They can also be transferred to your credit card. Once in a while they publish articles about big winners in their Lotto Magazine.

Who Is Lottoland?

Lottoland is registered as a company called Lottoland Ltd. in Gibraltar and has been operating since March 2012. Lottoland’s Chairman is Nigel Birrell, a former Director of the popular poker and sports betting company BwinParty. Lottoland insures their jackpots with Emirat AG, a Munich, Germany, based company that is supervised by the German Financial Supervisory Authority. They also say that the Gibraltar Gambling Commission, as a condition of their gaming license, has verified their financial strength and credibility. Their customer service is handled in-house and is operating with the software Uservoice.

Furthermore, they work with brand ambassadors in all markets. On the UK website you can see the former host of the popular TV show “Who want’s to be a millionaire“ Chris Tarrant promoting Lottoland. On the Polish Website the local “Mr. Lotto“, who was presenting the Polish TV lottery draws for a long time, is giving the company a face.

Chris Tarrant promoting Lottoland

Customer Service & Lottoland

Though they claim their customer support is available 24/7 the call center is only available for clients form Germany and Austria at the moment. According to the press department they are working on a solution for English speaking clients right now. In the meantime there is an online form and email address to contact Lottoland through their customer service software provider Uservioce. They do seem to answer emails very promptly in English, Polish and German.

Who Can Play at Lottoland

On Lottoland everyone can play except for players located in the US or any country where gambling and bets using the Internet are not legal. The player must be 18 years of age provide a valid ID for payouts to be compliant with the Gibraltar Gambling Commission.

The Bottom Line

Playing on Lottoland means betting on the outcome of a lottery. Payouts are guaranteed through an insurer and players have the option to play with a Doublejackpot and NumberShield. Their promotions give customers good value for money, but the many options may confuse conservative players.

Pros:

pros Nationality is not an issue
pros DoublePot Doubles the Jackpot, NumberShield protects your winnings
pros Minimal cost to play and frequent promotions saves money
pros Financial stability to pay out winnings is given

Cons:

cons Too Many Options
cons Private Company

After a second review Lottoland gets a clear thumbs up for their variety of products, features and great promotions. They are still a private company but can guarantee and do pay out winnings. They are a good alternative for anyone looking for innovative lottery features.

33 Responses to Lottoland Exposed – Double Jackpots And Low Cost

  1. user avatar Daniel Platts :

    I was offered a product on Lottoland, with a discount. It was called “Jackpot Hunt”. It said something like “The tickets will renew until you win the jackpot”. As I was buying several “tickets”, I understood that this meant the tickets would continue to be played until the jackpot was won, taking funds from the amount I had credited to my Lottoland account; but of course I expected that once the credited money had been spent, there would be no renewing of the tickets. I had credited the money to my Lottoland account from my credit card – so I authorised a single fixed amount, shown in the “checkout” screen. However, what it actually did was to continue debiting money from my credit card for each renewal. There was absolutely NO notification that I was setting up a regular payment, or subscription. This is clearly a manipulative method of dragging people into a regular payment without explaining what the actual situation is. It is devious. Any such subscription should be clearly notified at checkout: “BY AGREEING TO THIS TRANSACTION YOU ARE AGREEING TO A SUBSCRIPTION AND ARE AUTHORISING MONEYS TO BE DEBITED FROM YOUR CREDIT CARD REGULARLY AND INDEFINITELY, UNTIL ONE OF YOUR TICKETS WINS THE JACKPOT.”

  2. user avatar Matty :

    unless you signed a Direct Debit Mandate Form they are taking payments illegally. If you contact your bank/credit card company and tell them lottoland have set up an unauthorized direct debit they should instantly return your money then recover the funds from lottoland themselves.

    Give it a while, see if you win. if you don’t then get your money back.

  3. user avatar Ian Johnson :

    Wowcher are now selling Eurolottery tickets :two for the price of one. It looks like real euro lottery tickets at a great deal. Then I look closer and see its Lottoland, based in Gibraltar but I still think maybe they are able to get discount on tickets or something. But then my head says ‘no’. So I find this page and realize it’s just a bet on the outcome and I don’t like the feel of Lottoland either.

    • user avatar Simon - Lottoland Representative :

      Lottoland take bets on the outcome of lotteries such as EuroMillions and make payouts in the same prize categories as the official lottery. Lottoland does not have a UK millionaire raffle prize, however unlike the official lottery we can offer discounts & promotions such as the Wowcher Welcome Offer mentioned or our Money Back promotion.

  4. user avatar Steve :

    I foolishly bought the Wowcher deal, 16 tickets for the price of 8. Now though, I’m being spammed by them to email and text… they want me to text reply to stop the text messages but it says there’s a charge when I attempt to, but not how much, so I don’t. I can’t add it to spam numbers either due to the number being used for some reason.

    Definitely not okay to spam text people regularly and not give them a FREE option to make it stop.

  5. user avatar Helen :

    I foolishly bought the Groupon deal of half price Euromillions tickets. Now I cannot get Lottoland to stop denoting my bank account, even though I have suspended my account with them. I tried to contact Lottoland via email through their website, but it went to my sister instead! I am now f the opinion that they are scam artists. Any advice?!?

  6. user avatar Janine Scarisbrick :

    I got into Lottoland through Groupon and was happy until I tried to withdraw the money that I won (£25). When I clicked to add bank details I as asked for a JPEG copy of my passport! I don’t have a passport, and fail to see how a scanned copy of a passport can verify anything online. Seems VERY dodgy to do that; anyone could use the JPEG for whatever they wanted. Have emailed customer service, and await their response.

    • user avatar Simon Lottoland Representative :

      Lottoland is required to verify the identity of players as part of the terms of our betting licence agreement with the Gibraltar Gambling Commission. Customers are prompted to provide their ID when they first register, however they will be required to do this when they wish to withdraw winnings. Our Customer Care team are at hand to help players through this process, and will provide alternatives if the preferred option of a passport ID is not possible. All player details are held in a safe and secure environment as validated by the Gibraltar Gambling Commission.

  7. user avatar lee marshall :

    seeems like a scam as i have not seen 1 person who says the lottoland is legitamite or that they got money out, i will not be buying any more tickets as i could not live with the fact i won but was not valid

    • user avatar Simon Lottoland Representative :

      Players are able to withdraw winnings as soon as they have completed the necessary steps, including their account details and relevant ID. As part of our betting licence with the Gibraltar Gambling Commission, Lottoland is audited by KPMG to prove our financial standing to return winnings to players, and this includes the insurance required for the jackpot payouts.

  8. user avatar bristol :

    Yeah lottoland is a scam, they pay you the little amounts, but as soon as you win the jackpot your ticket is invalid or they have some issues sending you the money. FAKE FAKE FAKE

    • user avatar Simon Lottoland Representative :

      Lottoland’s jackpot payouts are insured and will be paid out to the relevant player when applicable. Lottoland has paid out winnings to players who have only played a Free Line introduction promotion, meaning they have never deposited any money into their player account. Once they have provided the necessary details they have received their winnings. This information is audited by KPMG.

  9. user avatar Carol James :

    Has anyone purchased and won money from
    Lottoland……and been paid? The e mailing system
    is strange Thanks
    Carol

    • user avatar Daisy Morgan :

      Hi Carol, I moved your question again. :) Next time feel free to use our website search on the main page. Just type the name of the lottery agent and voila! Anyway, check out our review and users’ comments below. Daisy

    • user avatar Simon Lottoland Representative :

      Ms K. W. from Sholing, Southampton won over £150 from their Free Line introductory offer on March 22, without depositing any money into their account. The player has since fully completed their registration including providing the necessary ID and has withdrawn the winnings to their account.

  10. user avatar Matt :

    I was given a free euromillions ticket through betfred, after the draw had taken place I went on the website to see if i had won anything, i was unable to view the ticket and told i hadn’t won anything! Sounds like a scam to me!

  11. user avatar Sarah b :

    I’m a bit concerned when asked to email a copy of my passport or I.d to withdraw my winning, surely this isn’t necessary and always worrying when asked for these details, has anyone actually got any money transferred to their account

  12. user avatar Simon Lottoland Representative :

    Customers are requested to provide ID for proof of age and security purposes and are in line with our policy to ensure we abide by the rules and regulations of the Gibraltar Gambling Commission. This procedure is no different to how players would claim winnings from other major online gambling companies such as William Hill, Ladbrokes & Coral. Winnings are returned to a player’s bank account if they have provided this, or back to the payment card that they have deposited funds with on the website. The transaction can take a few working days and as always, players can contact Customer Care for further assistance on [email protected]

  13. user avatar Charles Reaves :

    Hi, Somehow i have won a small amount and wish to withdraw. However it asks for bank details.
    Anyone had any problems – got suckered in by a discount offer….

  14. user avatar Simon Lottoland Representative :

    RE: Charles Reaves. Customers are asked to provide their bank details so that they can withdraw money to their bank account. As you haven’t made a deposit it is not possible for Lottoland to return winnings back to your bank card as we do not have your details. Your bank details are required in the form of the IBAN (International Bank Account Number) and your BIC (Bank Identifier Code) – this information can be found on your bank statements or if you request it from your bank. This is because the money is transferred from our bank based in Gibraltar – Jyske Bank. ID is also required as part of our security measures. If you require any further assistance please contact [email protected]

  15. user avatar IK :

    Lottoland are scammers,there is no way that they will pay out a “DOUBLE JACKPOT” when you win a jackpot, it just does not make sense. Buy real Euromillions and other lottery tickets from reputable online retailers like THELOTTER, who scan a copy of the real ticket they purchase on your behalf. They even fly you out to the country from which the lottery is from, should you win a big price. Sorry Lottoland, but everything this company does, sounds too good to be true.

  16. user avatar Simon Lottoland Representative :

    Lottoland is government regulated and operates under a betting licence agreement granted by the Gibraltar Gambling Commission. Our financial standing is validated to ensure that we can cover all customer payouts. and this is audited by KPMG. Our insurance on jackpots including DoubleJackpot are now covered by world renowned specialist Lloyds of London. Gibraltar is currently the destination of choice for over 60% of the world’s online gambling industry. Our reputation is now backed by distinguished tv broadcaster Chris Tarrant OBE, who is our official UK Brand Ambassador.

    • user avatar IK :

      Thank you for your reply Simon. It is my sincere hopes that Lottoland is as legitimate as you claim and hopefully when a player(s) wins one of the jackpots through your website,they get the payouts as stated.

  17. user avatar Simon Lottoland Representative :

    Thank you for your feedback IK. We look forward to a big winner soon.

  18. user avatar Andreas Grandl :

    Mega Millions and Powerball are lotteries in USA and according to your terms of condition in case of winning the jackpot via Lottoland the stranger has to pay US income tax. The question is what is the basis for this, as your business is a bet placed at an european insurer about the outcome of the US lottery draw. As you state in several postings there is no ticket bought by the customer of Lottoland nor by your “Bookie” EU Lotto Ltd at the US lottery stores. And even with this single winner (at Lottoland) the origin US jackpot will remain for the next draw.
    Another topic at Mega Millions is that in US the price for one ticket is 1 USD while you currently sell the same at 2,50 EUR!
    At least the increased ticket price may pay off if sometimes really grabs the jackpot via Lottoland…

  19. user avatar ben :

    Is Lottoland an agent to EuroMillion and others as listed in their website? If not are their lottery activities deem illegal? Thank you.

  20. user avatar Simon Lottoland Representative :

    Lottoland is not an official lottery ticket reseller, but is a lottery betting provider. We give players the same experience of playing online lottery, and give the same payouts as declared by the official lotteries (EuroMillions), including the Jackpots. We hold an official betting licence from the Gibraltar Gambling Commission who have certified our ability to pay customers. A number of respected online betting and gaming companies hold a Gibraltar Betting Licence from William Hill, Ladbrokes & Coral. The only restriction for players is if online betting is illegal within their country. In the UK and many parts of Europe, online betting is legal. If there is any further info you require, don’t hesitate to contact [email protected]

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