The Lottery Office Exposed — Licensed and Regulated Online Lottery Agent
The Lottery Office is an Australian online lottery provider, operated by Global Players Network Pty Ltd and licensed and regulated by the Northern Territory Government of Australia. Global Players Network Pty Ltd. is located in Darwin NT, Australia, and has been licensed since 2003. The Lottery Office can be reached by live chat, Messenger, or by email at support@lotteryoffice.com.au. Lottery Office was founded in 2014 and was re-launched in 2018 with a different business model. It offers tickets for eight government-licensed Australian lotteries. When customers buy a ticket in these lotteries, The Lottery Office then buys a matching overseas lottery ticket. If the ticket wins, they pay the customer the same prize amount as the overseas lottery. They also offer lotto syndicates and lotto combos. As Lotteryoffice.com.au claims, “Since 2003, in excess of 1.1 Million payments have been made to lucky winners around the world, including a number of lucky jackpot winners. Our total winner’s payouts to date are well over $42 Million”.
The Lottery Office Review
When you take a look at the Lottery Office’s website, you’ll probably be impressed. It’s clean, it’s functional, and there are promises of supporting local charitable causes through the games that you play.
Speaking of local, this is an Australian online agent and operator, enabling the purchase of tickets for some of the world’s biggest games. So, what makes it unique, if there’s such a thing at all? The following The Lottery Office review will try to answer these questions and then some more.
Whether it is playing their regular games or one of their syndicates, this down-under company has a straightforward site that explains what they offer and how to get your winnings. Let’s take a more in-depth look.
Games at LotteryOffice.com.au
Lotteryoffice.com.au gives customers access to the jackpots of 8 international lottery games. To win from these lotteries customers buy tickets into the Lottery Office’s Government licensed lotteries, which are:
USA Mega Lotto (matching tickets are bought in the US Mega Millions)
USA Power Lotto (matching tickets are bought in the US Powerball)
European Millions (matching tickets are bought in the EuroMillions)
Italian Super Jackpot (matching tickets are bought in the SuperEnalotto)
European Jackpot (matching tickets are bought in the Eurojackpot)
La Primitiva (matching tickets are bought in the La Primitiva)
UK Lotto (matching tickets are bought in the National UK Lottery)
Irish Lotto (matching tickets are bought in the National Irish Lotto).
They also offer syndicate options, and these regularly change from draw to draw, depending on what big jackpots are available at the time. There are four different lottery combos to choose from. The USA Combo gives tickets to the USA Mega Lotto and USA Power Lotto. The Euro Combo gives tickets to the European Millions and European Jackpot. They also offer entry into the 2 USA lotteries and the European Millions with the USA/Euro Combo, and the All Lotteries Combo gives entry into each of their lotteries.
Winning at Lottery Office
Winners do not have to travel overseas to collect any big winnings themselves, as is the case with some other online lottery services. The Lottery Office collects all winnings from the matching overseas lotteries and pays winners the same amount that they collected. For players who win under $10,000, their money is transferred directly into their Lottery Office account. Jackpot winners and wins over $10,000, winners are contacted directly to discuss the arrangements. Winners remain anonymous so that their privacy is protected.
Winnings that are withdrawn from lotteryoffice.com.au accounts will be paid by bank transfer, and this can take 2-3 business days.
There are no commissions, and all lotteries are Australian tax-free. Of course, some of the lotteries are taxed in the countries where the matching tickets are purchased, however many of their lotteries are tax-free. Customers don’t need to be worried about dealing with the overseas lottery taxes, however, because The Lottery Office collects the prizes, minus any taxes, and then pays winners the same amount.
Also, keep in mind, that their jackpots are advertised in Australian dollars, and not the currency of the matching overseas lotteries.
The Lottery Office’s App
There is an excellent Lottery Office app that lets customers play anywhere on their iOS or Android devices. It’s very clear and simple to use, even for beginners. It has all the same features as its website and lets customers login with a PIN code. It can be downloaded from the App Store (for the iOS version), Google Play (for the Android version), or The Lottery Office website for both.
Lottery Office Customer Service
The Lottery Office has a live chat, which operates from 9-5 AEST, Monday to Friday. They also have an email (support@lotteryoffice.com.au), a Get in Touch form, and are available on Messenger. Even though we contacted them outside of support hours, they responded within 10 minutes with a helpful reply, which is very impressive. With these kinds of options, it’s pretty easy to get a hold of someone to answer your questions, though the site itself is pretty clear, with an extensive collection of FAQs. We were able to find the answers to almost any questions we had with these.
The Lottery Office has an affiliate program. If you’re interested in promoting its brand, a commission rate starts at 18% and rises over time.
Who is LotteryOffice.com.au?
To make the LotteryOffice.com.au review comprehensive, we also need to take a look at the company behind the project.
The Lottery Office is owned and operated by the Global Players Network Pty Ltd, which has been registered and licensed in the Northern Territory and the Australian Government since 2003. It’s not affiliated with any specific lottery but facilitates the purchase of lottery tickets online.
If you want to get in touch, there’s an address on the Lottery Office website. A contact form is also available for you to fill out and expect a response to your inquiry.
Other Bits and Pieces
The Lottery Office Australia reviews don’t point towards something troublesome. Naturally, there are some complaints, but we didn’t come across anything major as far as the reputation of the entity is concerned.
We need to check out a few additional functionalities and features of the Lottery Office app. It does offer syndicate play if you want to join efforts with other lottery enthusiasts and improve your odds of winning a prize.
There are both domestic and international lotto syndicates, and you can learn more about these opportunities by going to the respective page on the website.
Why You Should Register with the Lottery Office
Pros:
No Commissions
Great app
Excellent customer service
There are also syndicate and combo plays
There is a simple process for receiving rewards, regardless of their size
Regulated by Australian laws, completely legitimate
Why You Shouldn’t Register with the Lottery Office
Cons:
Only available to Australia and New Zealand customers for now
Overseas taxes on some lotteries
The selection of international games is relatively limited
Is the Lottery Office Legit?
This Australian online lottery provider is a safe and secure way for Australians and New Zealanders to win from huge overseas jackpots. It’s easy to find and contact, and their FAQs answer most questions. They are registered and don’t hide behind multiple locations all over the world. There is nothing shady or illegitimate about the service.
Our team gives LotteryOffice.com.au a thumbs up. They stick to tax-free lotteries, which do make things easier when it comes to taking that jackpot to the bank!
Share Your Experience: What’s Your Take on The Lottery Office?
Have you recently tried your luck with The Lottery Office? We’re all ears! Whether you snagged a win, enjoyed their customer service, or have some suggestions for improvement, your experiences are gold to us and fellow lottery enthusiasts. Share your thoughts in the comments below, and let’s build a community where everyone’s insight helps shape the best lottery playing experience. Don’t hold back—every piece of feedback is a step toward making The Lottery Office even better for all of us!
Anamay
Hi,
My concern is that the ticket purchaser/s are not the legal owner of the actual tickets but the lottery office is the legal owner of all tickets purchased. Now, whilst smaller prizes have been paid out to winners and some relatively big prizes, should I win the ‘mega jackpot’ I have no legal rights to the prize at all. It’s easier to pay out smaller prizes but when it comes to tens and hundreds of millions of dollars I hate to think of the worst. I’m pretty sure people buying tickets for overseas mega draws including myself have our eyes set on the big jackpot prize. The reality is every ticket purchased from the lottery office isn’t owned by the purchaser and this is where the danger lies.
My question is how do we “the customers” be guaranteed the big jackpot payout when we don’t have legal ownership of the ticket? Besides the usual response of we collect and pay you the same amount, what other assurance/s can you give us?
Hi Anamay,
The Lottery Office is Government licensed and regulated by the Northern Territory of Australia. Our operations are continuously audited by our regulator with major processes and financials audited by them as well. One of the main functions of the audit process is to ensure that all winnings no matter how big or small are paid out to our winners.
You do get a real ticket with The Lottery Office that entitles you to collect from us the exact same amount that we collect in winnings from the matched overseas lottery draw as per the conditions of our license.
If you have any further questions, please don’t hesitate to contact us directly support@lotteryoffice.com.au
Thank you, Cate – The Lottery Office Support Team
A Varma
Hi, it’s very surprising every time I play this lottery, I happen to win few cents and this makes me wonder if this Lottery is legit?
This is the 4 th time I have played and won few cents.
Any suggestions or feedback will be appreciated.
Hi, we are sorry to hear you haven’t won big yet!
Up to now, your winnings have been the result of syndicate entries you have played. Syndicates are a great way to increase your chances of winning prizes without spending a huge amount of money. A lottery syndicate refers to a group of people who pool money, buy several lottery tickets and consequently share the prizes they get.
As we do not have any influence on the lottery results and wins are based on odds, we at The Lottery Office continue to keep our fingers crossed for a big win for any of our customers.
The parent company of The Lottery Office has been licensed by the Northern Territory Government operating for over 17 years. You can view some of our lucky Australian winner’s stories, including the NSW resident who took home $1.6Million, here: https://www.lotteryoffice.com.au/magazine/winners/
Thank you, Cate – The Lottery Office Team
Susan Sydney
After the initial contact was made (advising me of my win), before submitting any documents, I checked all information possible (relevant ticket number, draw details, how I’d paid, etc) the more I liaised with the Lottery Office the more confident I became that it was legitimate. Within just over 24 hours of being advised of my win, the money was in my bank account.
Thanks for the great feedback Susan, enjoy your win!
Thanks,
Cate – The Lottery Office
Rory
The lottery office is the best I have played and I have tried them all! Unlike others, you’re playing a real lottery not just betting on markets made to look like a lottery! 100% worth a crack at these huge lotteries! And their support is always happy to answer my questions! 5 stars lottery office!
Nick Darcy
They have their own different lottos and they seem to have much bigger prizes for most of the time. I found the website clear to use and pretty self-explanatory I’ve had no issues so far. I’ve been playing with them for about 6 months and am happy with it so far.