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Icelotto Exposed — Let’s Break the Ice!

Nick Silver
Sun, 3-Mar-2013 11:16
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Icelotto is an online lotto service, offering 11 biggest world lotteries. is owned and operated by Y&M Hans Management Limited from Limassol, Cyprus. The office is located at Chrysorogiatissis & Kolokotroni, Limassol, Cyprus 3040. It also could be reached by email address [email protected], UK phone number +44 8081 890 001, French phone number +33 184 887 911 and a fax number +44 8445 070 507. Icelotto service was established in 2011. Its website is available in 6 languages. Icelotto gives a free ticket to the new players and offers a loyalty plan. Icelotto renders its service 24/7. – Users Have Their Say

Playing lotteries online seems pretty intimidating at first. The concept of clicking on a site and providing not only personal information, but credit card info is daunting. presents a professional website. Click on ‘home’, the screen is clear and there aren’t a thousand bells and whistles to distract me throwing up too much information.  But thanks to the feedback from a variety of users, let’s dig deeper!

Who is Icelotto? says it’s a London based company and though their telephone helpline is a +44 area code we all know how easy that is to set up through any of the different phone services including Skype. Their contact info indicates they are in Cyprus and actually offers an address. Live chat is presented as well, I was happy to see the green light. When Ice Lotto support is not online, you can leave a message by completing a simple form. There is also a FAQ page which does go on and on and on about how to win.

The Games at provides a platform to play seven key lottery games: Powerball (USA), Mega Millions (USA), Lotto 649 (Canada), La Primitiva (Spain) and EuroMillions (Europe), EuroJackpot (Europe), SuperEnaLotto (Italy). Registration is fairly straight forward and voila, you get an account. Now it is simply your choice to choose which lotteries you want to play. I still am not straight on how you actually get your ticket and there doesn’t seem to be any specific information. I would also note that I had to switch computers as my old Windows XP wouldn’t seem to support the site. As soon as I moved to Windows 7, I was in. Complaints

I’m not sure whether to feel more confident or more nervous with the lack of reviews online. I could only find referred to on one site and I went through a lot of them, including reviews and some of the official complaint sites. Webutation gives a thumbs up (100 out of 100) on all aspects except WOT (Web of trust). Though there aren’t that many reviews and they all date back to 2011 and they are all good. I’m not sure if this is good news or bad news, or the lack of news means they took a break for a while. Plus, you and I both know how easy it is to blog a site positively! Their “Lottery Results” page is up-to-date with current information. Their “News” and “Articles” does now have information which appears to be also up to date. There is a scrolling bar at the top that announces the latest winners, but I don’t think they actually won through

The Bottom Line at Icelotto

On the surface, this looks like just another online lottery service provider, but I have a few problems. I’m still not sure who these folks are. I also don’t need to be told that gone are the days of purchasing your lottery ticket at your local grocery store which discusses. I mean I am here on their site so obviously already know about playing lotteries online.


pros Clean Site
pros One Stop Shop
pros Current Lottery Results Available
pros Current Lottery News Available
pros 4 Languages Are Presented (English, French, Russian and German)
pros Icelotto Representatives Reply the Complaints


cons User Complaints

Playing a lottery is a game of probabilities and the ability to purchase multiple tickets with the same numbers supposedly increasing your odds (or that’s that some sites seem to suggest) which these guys offer in the form of subscriptions. After a few serious improvements made by Ice Lotto, we would give this seller thumbs up, but we want you to be the judge in this case. Also, we invite representatives to reply to our users’ comments.

Leave your comment below or join the IceLotto Live Discussion.

Icelotto Exposed — Let’s Break the Ice! 2.04/10 (40.83%) 36 votes
user avatar


Hello everyone, my name is Nick. I am a founder and a primary author of the Here we are exposing online lottery agents, software and syndicates. Only on our site you will find a real truth about the lottery. Playing lottery is in my veins, writing about it makes most of my time. My life motto is: “You don’t have to be great to start, but you have to start to be great.” So start doing and stop dreaming!

    Find more about me on:
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84 Responses to Icelotto Exposed — Let’s Break the Ice!

  1. user avatar padel :

    I have used
    At the beginning i have got a free lottery ticket an i was happy to see they sent me the scanned copy of the ticket of the EuroMillions.
    Afterwards, I have bought a ticket to the PowerBall. Their login page was down so I could not login and see the ticket, but after 1 day it went back up and I had the copy of the ticket.
    They update me if they have an system upgrade so i can expect a problem. It seems they are honest and that I can trust them.
    I also check reviews on them and found good review in various sites.
    Therefore, I recommend on their service.

    • user avatar Nick Silver :

      Padel – great and please let us know if you win a big one! Have fun playing. Nick

  2. user avatar padel :

    I forgot to metion that I have checked this site and found out they are using the highest security level of EV SSL. From my personal experience an EV SSL is hard to get and the company is being check entirely. I also checked them on McAfee (siteadvisor) and so good reviews.
    Therefore, I recommend as a trusted lottery site.

  3. user avatar john :

    i get rung daily, multiple times by the telemarketers, they refuse to take no for an answer and keep ringing back time after time after time, these guys use harassment, i spend hours on the phone telling them i am NOT INTERESTED.

    they enjoy the distress they create by ringing daily and multiple times.

    their customer email person refuses to answer emails on the complaints i have made.

    the practice of harassing people daily is imho illegal.

  4. user avatar john :

    icelotto sales teams harass me daily, refuse to take no for an answer and ring multiple times if you hang up, basically wasting about 20 minutes of my time day after day.. management wont reply.


    • user avatar Michelle :

      I purchased the free ticket before going to bed late one night, an hour later 1.30am, sales team rang to up sell more tickets. I blasted him and sent nasty email, have not heard from them since. I prefer to purchase over the phone with an agent from European Lottery Guild. I’ve had lots of small wins over the last 2 years!!!

      • user avatar Sean :

        I love this website and have been playing for a year now, they are great! anything I need – I get and the customer support are quick on replies!
        I recommend this website.

  5. user avatar John :

    I got a call from a telemarketing team of ICELOTTO. At the beginning i thought it is a scam, so I did not want to pay. But then i bought a ticket online on the site and got a login to their system. I saw the actual ticket I bought and it was great.
    Then a sales person called me and offered me an interesting offer of a personal ticket and a group ticket. It was at a great price and i did a subscription for 6 months. I logged to the site and saw all my tickets bought, so I can say that i trust them. They have great offers and now all that i need to get is to win.
    Good luck to everyone else…

    • user avatar Nick Silver :

      John – sorry for the late reply. With the growth of online lottery providers and software we have been swamped. Great to hear that it looks like the situation was resolved. Please let us know if that changes. Good luck! Nick

  6. user avatar Braser Dass :

    The truis that is the same kind of service that the other good sites, the only diference is that the service is better trough phone than online , I couldnt by online what I wanted but the girl in the phone was nice and patience.
    I will give them a chance

    • user avatar Nick Silver :

      Braser Dass – super feedback – thanks! Nick

  7. user avatar Maurice :

    Bunch of scammers. Keep calling me daily

    • user avatar Nick Silver :

      Maurice – would love to know more about the calls. Can you email me direct with a summary so I can have our team follow this up. Thanks, Nick

  8. user avatar BS :

    Thanks Nick Silver for your time!

    I had a HORRIBLE experience, they tried to use my credit card to buy their tickets – Euro-49. I was shocked with this. Fortunately I have a pre-set limit on my card, and this was declined.

    I advise please DON’T recommend this site.

    • user avatar Elaine :

      I was scammed by IceLotto. They made 2 unauthorized credit card charges and they cannot be reached. After a week of calling and mailing, no reply whatsoever, If they were a legit company they would respond to my emails or return my many calls. I have now filed a complaint with the authorities because charging a credit card without authorization is fraudulent.

    • user avatar Nelli :

      I agree with you and I concern the dirty practice of their managers to use customers cards without permission to be the ROBBERY and it is necessary to tell about this to other people on different forums!!!

  9. user avatar Nick Silver :


    Great you set the pre-limit. Wow! Great for the feedback. Let us know if you have more issues. We need to hear about these things not that we wish them upon people. Nick

  10. user avatar Matt :

    I have used several times in the past. Due to their recent aggressive cold calling tactics I will not anymore. I do not appreciate being woken up at 0800-0900 on Sunday mornings by people badgering me to pay monthly subscriptions because “I haven’t played since month X”.
    They do not take no for an answer and use psychological ploys to pressure you into buying.
    I had to hang up on them several times.

    Never again.

    • user avatar Daisy Morgan :

      Thanks, Matt. Yeah, we’ve heard about this. Personally I hate such marketing tactics, that’s really annoying.

    • user avatar Elaine :

      Sounds familiar, I was harassed by them as well on a Sunday afternoon and it’s true, they don’t take no for an answer. They even tell you that you get guaranteed winnings if you join the VIP membership which of course is impossible.

  11. user avatar Leah :

    I missed a phone call from an international number, I am in Australia. I claimed a free ticket I won on a survey website and all seemed legitimate. I rang the number back, it was ice lotto and when I explained I had a missed call they told me I had the wrong number and hung up on me. I don’t know what to think and am very sceptical that they could be scam artists.

    • user avatar Daisy Morgan :

      Thanks for sharing your experience, Leah. Personally I recommend you to contact a survey website support about this issue. Are you sure this site is trustworthy?

  12. user avatar Alex :

    ice lotto affiliate scam me for 400 USD just not pay!!! no trust company fraud , scam 10000%

    • user avatar Daisy Morgan :

      Thanks for your comment, Alex. We’re sorry you had such a bad experience. Daisy

  13. user avatar Vlastimil :

    I must confirm the same experience with them. They were calling me many times and didn’t accept NO, when I started to ignore them, they started to call from a hidden number … Eventuelly, I purchased a game with them to shut them up, and when the time of the game expired I sent them email requesting to close down my account and even to keep the little winnings there were there … and soon later I saw another charge on my credit card from them … of course, it’s a fraud now, as I didn’t agree with anything

  14. user avatar Amy :

    Found them online and bought a ticket. A rep called me two days later and got me into buying a pacakge. Very happy with their service and the fact that you can see online the actual ticket. So far- excellent!

  15. user avatar aletta :

    I joined as a VIP member the 30/01/2014 and I have not receive any email or any kind of conformation regarding my tickets. They gave me a password to sign in with but it does not work

  16. user avatar jordan :

    hello i am just reading this my step mom got a free ticket and won $1,000,000.00 but now they will not contact her or reply to her honestly i think some of these comments are bots but all i can say is this is a nice scam to get money since its $1,000,000.00 why would they contact my step mom someone plz tell me if im wrong

    • user avatar jordan :

      it was from ice lotto i forgot to put the name in

  17. user avatar Tamer :

    Purchased tickets to the EuroMillions with them for some time now, recently made a nice winning. Eventhough I rejected the offers I got from the account managers for some times – after I made a winning I decided to take on one of the offers which is not too bad – it keeps me every week with the highest jackpot lottery with both syndicate tickets as well as full ones. Anyway – ask all the questions that would ease your mind about them, and good luck.

  18. user avatar Sean van der wath :

    I am very disappointed with what is going on in the world today. This Ice lotto is a load of hog wash….has anybody won anything on this site….furthermore they keep taking money off my credit card after I told the agent who phoned me that they must stop doing so. I don’t want to cancel my card. The people at ice lotto didn’t tell me that they would be taking random amounts off my card. I want this money put back into my account before i contact the authorities. I am giving them 24 hours to respond to me and then i will be seeking legal action……..very disappointed

    • user avatar john :

      What was the result

  19. user avatar jesse :

    hi got sucked into an bundle pack via telephone sales team for 150 usd about 3 weeks ago im still yet to receive any tickets and im waiting for a reply via my emails looks like ive been scammed …..:( live and learn

  20. user avatar Zandy :

    Good morning Nick. I don’t trust the site at all. I cancelled my credit card. The people who work harass you, calling non stop, asking you to buy more tickets. What made me more suspicious is when the man who often n calls encouraged me to buy a ticket for 2700.00 Euros. to play for one year. When he sent me an email, I received an email from hotmail, warning me that the email failed the fraud detecting test. I just read Matt’s post, I told the man who was constantly ringing me several times i do not have the money, I am studying. He did not want to listen to me at all, he told me that I should buy a ticket, it’s not a lot of morning.Something strange happened ,the next day I found I had a ticket that I did not buy, but my credit card was used. So, I called the bank to cancel the credit card. I personally think it is a scam. There is something that we do not know. We buy group tickets, you do not know the people you are playing with. and yes when we log in we see the tickets? But how do we know if we have won? People, watch out, be careful!

  21. user avatar Nelli Masters :
  22. user avatar Mark :

    I played with Ice Lotto in the last 4 months and really enjoyed. Last month I actually did a subscription with my lucky numbers and joined a syndication (which they call it a “group”) ticket subscription. For that I got a bonus of 100% on my first payment, so the first month did not cost me :)

  23. user avatar Padel :

    They give a free ticket for every client who registers.
    Few of my friends registered and one of them got a free ticket and his ticket won $500 on the MegaMillions. I hope I will have the luck he got….

  24. user avatar Kelly McAdams :

    Seeing so many ambivalent comments, I had to share my experience with icelotto which is certainly a positive one. I’ve been playing lotteries with all the major online vendors, and can highly recommend icelotto. By far, my experience with them is the best. They offered me great discounts and bonuses (which by far exceeds the others) and most importantly I’m getting a really good customer support from them which for me is probably the most important thing when dealing with an online company. In short, I highly recommend icelotto’s service to anyone who loves playing the lottery like me :)

  25. user avatar Samantha Owens :

    I play with and enjoy evey minute of it. I even won $220 with my ticket and got all my money without even needing to ask for it. There may be a lot of scammers out there, but some operator like icelotto are definitely good and trustworthy.

  26. user avatar Mary Klas :

    At first, I was not sure whether to join or not since, I have encountered lottoexposed comments. I was playing the US Powerball lottery for a few years with yet I always had issues with my scanned ticket. I decided to try my luck at despite some reviews here. I purchased myself a ticket with 10 lines via to the last Powerball draw and I was very happy, the ticket was scanned and I even got a phone call from a nice young man named Tom who explained me about the site and my welcome bonus. At the end, I won $7. I must say I am very happy with and I recommend their services to all. By far my best lottery experience!
    And a special thanks to Tom. :)

  27. user avatar Ali :

    Hi – I just got registered for and am bit confused about the conflicting comments of the users. Some users say it is excellent, but other users say it is a scam. One of the reasons I wanted to join icelotto was because they have a lower number of minimum line-items to play. I have been playing with (they are pretty good as far as my experience goes). More comments would be helpful.

  28. user avatar Jefferys :

    Just signed up for a new package. So far so good. Saw my tickets scanned and that is very nice. Fingers crossed.

  29. user avatar Ali :

    I have ordered my first package of tickets at The manager at icelotto was indeed a little assertive and goaded me to buy a package, which if you look at it objectively, is quite good. The tickets have been scanned and everything is highly organized. You can open your account and look at all your purchases and tickets and the scans. I think they are pretty good so far. I am concerned about 2 things: Someone on this board commented that his step mom won big and didn’t get her money. Others complain about random amounts being charged on their card. A few others about icelotto not responding about their complaints.

    So I don’t know still, if they are 100% scam or a highly organized professional and genuine site.

    • user avatar john :

      You should stay with litter if you like being bugged constantly to buy expensive group tickets even when you say no then icelotto is the king of the hill for waking you up and charging your card after you say no

    • user avatar john :

      Can’t you read, Scam

  30. user avatar YAS :

    Icelotto has undergone a change recently, They have updated the site’s look and feel. This one is better and nicer. They do scan your tickets and have a professional customer service department. You can either chat or send a message offline. Better to talk about any issues you have with the customer service department. Be courteous and ask clear questions. You would get a better understanding of the website and its content.

  31. user avatar roy :

    Hi All, you need to be very careful with ice lotto.. They will charge your credit card without your knowledge, and if you ask for your money back. You will end up receiving Zero acknowledgement that they are sorry and re-pay your money back. In addition; if you count you winnings, you will never return at least your capital, so at the end you will always loose. I advise that you spend your money for better cause; buy a gift to someone you care for instead of playing ice lotto, the scam site.

  32. user avatar pritam gc :

    l have got a ticket free but now i can not access my account
    what to do?

    • user avatar Daisy Morgan :

      You have to contact Icelotto support. Use their live chat. Daisy

  33. user avatar The Customer :

    This is a Scam, I tried to contact them over the phone the phone it doesn’t even exist. so since it’s only the chat person that has no idea what they are talking about I classify it as a scam. I real lottery will offer customer service not some bogus people hiding behind the screen into an unknown location, you really believe that in case you win the lottery these people will just GIVE you the prize !!! a few millions dollars, that’s in case they buy your tickets and don’t just keep you money :) Good Luck Fools.

  34. user avatar Lael Sos :

    How l wish God will punish the crap of a company thEY’RE being evil and greedy, the stupid guy was calling me consecutive hours just to take my money telling him am not interested anymore he couldn’t listen all he said was am going to give it a goal and see what you come up with and hang up by the time l checked my bank $195.99 was gone, l requested for cancellation reGARDING this ice lotto game because l could tell he after money that guy but up now no one has came back to me they’re all avoiding me and telling me lies but swear to God my money will never go silently for good l need it back and if not God will show something upon that company very soon. L SWEAR.

  35. user avatar YAS :

    Hi, I am a registered user at Icelotto and have posted some comments on this before. Seeing the comments from “The Customer” above I tried to contact them on their UK number and I could not go through. Is this the case for everyone? Their customer service is working fine and upon my asking a few questions (politely of course),they said they were a legit company and I should not be worried about comments on any forum as it happens to any company reviewed. I have not had any trouble of credit card charge so far, but more customer reviews would be a great help in deciding whether to continue using their site.

  36. user avatar Daisy Morgan :

    Hi guys,

    Thanks a lot for your feedback.
    Let’s move our discussion to the forum, the link is under review.
    There’s much more space and more comfortable to communicate.
    Also, we invite Icelotto representatives to join the thread and reply the comments.


  37. user avatar Icelotto Customer Service :

    We would like to bring to all of our REAL clients attention, that we at are committed to our customers satisfaction. Any feedback our Customer Support department receives is handled within 48 hrs. max. We are a legit company and we guarantee that all tickets are purchased and scanned to our customers accounts. Any further quesitons or inquiries you may have please send to [email protected]. Thanks!

  38. user avatar marty :

    I agree with John. These guys constantly ring, tying up my phone. Always trying to push another lottery, or group ticket for the low low price of more than I have. In the end, I just tell them I’ve got to go and hang up, but I know they will call me tomorrow with the same speil.

  39. user avatar Antony Hatcher :

    Mumm I raed though this but dont hear anyone who has won anything. Id like to think Ice lotto is real but my gut feeling says scam. I would need to see concreat proof of their BL and other proof of security relting to the use of my CC. But for now I will cancle my Euro 20 subscription.

  40. user avatar Alex Voss :

    Regardless of some reviews here, i am very satisfied with ICELOTTO service. So far i won 300 euros with BONOLOTO. So far – very well.

  41. user avatar Dan :

    Apparently they do not check for ages of people registering. I was just contacted by a representative at Ice Lotto. He wanted to speak to my 12 year old son who just registered with them. I don’t know about other countries but in Canada you must be 18 to play lotteries.

  42. user avatar Diogenes :

    Although I would really like to give a positive review of this site, because that would mean I am not a sap, my experience with them has been horrible. I started buying a few loose Euromillions tickets, and was emailed and called several times a day, with promises of deals which, well, sounded too good to be true. And so I signed up for their Euromillions package, for a month, for which I received a bonus, and I was told that, with that bonus, plus the earnings I already had, and what I would earn throughout the month, I would have a second month for next to nothing! But after that, everything went south. Here’s a break-down of what happened:
    1. After a while, it turned out that I could not use the bonus to renew the subscription. This was aggravating, because I had already contacted them specifying that, unless the bonus and earnings in my account could cover the whole renewal, I didn’t want to continue. I received an email telling me they would do that.
    2. When the renewal date came along, I checked my account, and surely there was a transaction, sapping more money from my bank account. I contacted them again, and was told the bonus money could not be used for that, but that I could use it to buy other tickets. I was also informed that I had misunderstood their information, and, I don’t know why, I decided not to request a full refund. I was also informed I could that bonus money to purchase loose tickets.
    3. I tried to use the bonus money to buy loose tickets from different lotteries, but that did not work, and I had to contact them again. One of their representatives, informed me I could not use the bonus to buy tickets, but I could get a special offer on yet another subscription. Being the sap I am, I thought I could play them, so I agreed, thinking I would cancel right away, and that would be the end of it.
    4. This transaction was CHARGED to my bank account, although this time they could pseudo-cancel it. The representative claimed not having noticed I had requested the payment to be made with bonus money, for shame. The refund I got was not a true refund, because instead of being put back into my bank account, it was put into my IceLotto account, because, apparently, they cannot so it otherwise. By that time, I thought I would just wait until the puny wins I was getting, and that money, would add up to a round figure, and cash it out.
    5. Decided to cancel all my subscriptions before the renewals kicked in, I contacted them several times. Instead of the hunt for customers they do to get you in that other people in here have described, I have received no reply. None whatsoever. Zero. Nada.
    6. Today, of course, one of the subscriptions was renewed. I have seriously had it with this company. They operate under a cover of miscommunication and misinformation.
    Besides this, and as advice to anybody who comes here looking for information on IceLotto, beware the positive reviews. I have won, over a month and a half, three and a half subscriptions, and over 200 euros spent (of which 62 are still in the account) 2.76 euros, with the highest one-time win being a little over 30 cents.
    Avoid at all costs

  43. user avatar MAry :

    Hi, sorry for my errors, english is not my first language. Well, how can you buy a ticket and play legally the USA lotto when on the offical Mega Millions website they say you can play online if: ”If you are a resident of Georgia, Illinois or Minnesota, you may buy Mega Millions tickets online by registering with the lotteries of those states. You may also purchase subscriptions for Mega Millions online in New Hampshire, New York, North Carolina, North Dakota and Virginia. You must be residents of these states to participate in these purchase options.”

  44. user avatar Jerald :

    I registered with Ice Lotto few months ago. At the beginning I bought by myels. They called me number of times to offer me special packages and I did not want. However, 2 months ago they called me again and I agree dto buy one of the VIP packages. I thought it is a nice package which has personal lucky numbers which I choose and also 50 group tickets. Since then I already won 216 Euros. It is almost the same cost the package I paid for. Therefore, i felt that I have to share my experience with them. I truly was surprised. Another nice thing was that I could see all tickets they bought me (the personal tickets I chose, and all group tickets as well). They scan all tickets to my account. I liked their professional service and I am happy I bought their package, although I thought their telemarketers at the beginning were too pushing. But now I am happy I finally listened to them.

  45. user avatar simone pharand :

    the agent that called me was talking so fast I could not make out what he was saying at first then I asked him to explain al I wanted was the free ticket and he charged me almost a thousand dollars off my credit card even after I told him I did not want to buy anything he was selling then he said he would return my money in two days that was nov 6 it is now the23 nov please return my money as I am a senior on a small pension thank you Simone

  46. user avatar simone pharand :
  47. user avatar PK :

    Dear Sir or Ma’am:

    Received a free ticket of from captain dano’s

    Is it real? Should I take that opportunity. Or for that would they charge me.

    Please help.


    • user avatar Jerald :

      Hi pk,
      i actually heard about ICE LOTTO by getting a free ticket from some site. It is real!! I did not win with this free ticket but it sure gave me a good interest to start and I thank them for that.

    • user avatar john :

      It’s to bad captain dank allows these scammers to take advantage of his players,I’ve told the capt what they do,I hate icelotto

  48. user avatar Jerald :

    I actually had a good experience with Ice Lotto.
    I bought their package, which is actually joining a group of people and having together many tickets. It is a great idea and we have many winning. We still did not hit the jackpot. But we sure have a bigger chance to hit the jackpot. :)

    • user avatar Kelen :

      Jerald, I did not win last night’s EuroMillions jackpot. But lets see. I have a subscription with ICE LOTTO for the next 3 months. They gave me a good deal and a big discount so…. :)

  49. user avatar john ryner :

    They made me feel like I’d been scammed, I bought tickets then got called, I must of said no to the 140 euro package 20 times and each time they said okay I’ll charge your credit card and get your package No okay I’ll charge your etc, now I will not be using them again.

  50. user avatar Kelen :

    I took Kelen’s advice and made a subscription today to the EuroMillions (72,000,0000,000 euros Jackpot!!!!).
    Lets hope I will today. However, I did the subscription for 6 months and got a bonus of a one month subscription to the American PowerBall as well.
    If I will I will give 5% of my winnings to this site Lotto Exposed. Lets all cross fingers…..

  51. user avatar Diogenes :

    Wow, Kelen followed Kelen’s advice. That is surprising.

    After my previous comment, I managed to talk to their customer service over the phone-a looooong conversation, in which they tried to convince me that I had won the 68 euros they took off my bank account. I still have to keep the money there because I got a message that I would have to pay commission to put the money back in my account! For shame. I guess I will use the money to purchase some tickets if there is a big jackpot, and I have no time to go to the corner store. Anyway, I would not recommend this to my friends.

    And I nearly forgot, I am Spanish, and they tried to sell me Spanish lottery, using information which I am quite sure was not right.

  52. user avatar annatjie :

    want to cancel subscription without any assistans

  53. user avatar Cliff :

    I am a little worried as i played games through them and one called the Navidad, which has taken a while to show outcomes now the site has been down for two day I have been investing in other games is this site fraudulent

  54. user avatar jill rhee :

    l had that problem too from that company. l unsubcribed any months ago and they don’t stop to calling me. They are very inconvenient. l will move elsewhere next spring and change my phone number and having peace from them, or l will complaint to the US Government.

  55. user avatar Alex :

    My debit card was charged without my permission with 10 ten euro and buyed 5 megamillions tickets when i sleeping. It’s a bad thing and i don’t reccomend this lottery site with anyone. And call me every time and stressed me with offers.

  56. user avatar vuyisile sidwell gae :

    i have mixed feelings, after reading some comments. My fears are, sending my personal and banking details across the globe. The scammers are very discrete and cruel. By the way, how does this ‘paypal’ work? I would rather use the paypal than giving my banking details. How can i be certain that this is not a scam?

  57. user avatar Julia Muir :

    I was just informed by Bruce tonight, that I had on ONE free ticket (not sure which Lotto or country this is secured in) are the numbers for this ticket sent to my e-mail address …
    And HOW SAFE< SECURITY WISE is it to disclose CREDIT CARD details for any purchases I may make for other tickets … Thank you … Julia

  58. user avatar Albert :

    I have very bad experience with this site, lets start with the fact that I bought the ticket and didn’t get the scanned image. I tried to contact support but nobody answered me on the live chat, same on the phone, nothing at all so the only thing is left to email them. Day after I got the response from the support that I bought the ticket 1 hour before the draw and according to their T&C in this case the don’t care to buy the ticket, but it was false ! I bought a ticket 1 hour before the timer stop to tick and it was 3-4 hours at least before the draw and of cause it was a winning ticket (small prize). They refused to pay my money back. I even can’t delete my credit card since you cannot remove the default payment card. Saying all these I already contacted my bank with charge back request, this site is really scam, no ticket scan (and even not bought), no support available, no money return, no option to delete the card. Damn scammers !

  59. user avatar Dan :

    Hi, I’m Dan.
    I’d like to leave a review about IceLotto as it could be useful for someone…
    I registered on IceLotto a few months ago and they called me nearly 30 times. I said Come on guys your approach is a sort of aggressive. No reaction. It was a sort of annoying because I wasn’t interested in their offers at all I just wanted to buy tickets from time to time. Too obsessive.

    Moreover I had some difficulties with my personal account interface. Still don’t know where I can see my bets and didn’t receive some scans my tickets. I was guaranteed I would but I didn’t.

  60. user avatar James Hokianga :

    Past experience of being easily taken in has taught me to set up a debit credit card where I control the money going in and/or going out. So, with that being said I’ve set a date; 22nd May, 2015, to have $35 NZD made ready for the operator “Washington” to draw it out. Wish me luck.

  61. user avatar Ted :

    I believe Icelotto is a scam. I recently bought a ticket to play the Megamillions and paid about 9euros. The marketers called me and was trying to pressurise me to playother games totaling over 200euros, i was not interested but shortly i got a debit noyification in my mail for the 9euros, a 16euros and 14euros. i sent several mails to them complaining of the other two unauthorized withdrawals but no response. Luckily, the account i used for the transaction was not my main account but one i hardly use. So all that was in that account was what they stole. I have made a complaint to my bank.

  62. user avatar Ted :

    If you have ever filled your credit card details on their website, i advice you get to your bank, cancel the credit card and request for a new one (it may sound agressive or going too far) but i believe they have software that can recognize you CVV, the 3 secret last digit you type in, thats how they make extra unauthorised deductions from accounts.


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