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KayaMoola Exposed — A Format Known So Well

KayaMoola Review

KayaMoola Review

If you’re looking for an opportunity to buy lottery tickets online and participate in your favorite games of luck from across the world, you’ve probably come across platforms like KayaMoola. Unfortunately, it’s not the one that will give you such an opportunity.

The entire website has been organized to have you thinking that you’re participating in a favorite international lottery like Powerball or EuroMillions. However, when you dig into the terms and conditions, you’ll find out that the service provides something else.

Is there a better option for South Africans? 🤔 Read 24Lottos review

So what exactly is KayaMoola, and should you be checking it out? That’s what we’re about to unpack today, digging deep into the specifics of the platform and everything that it has to offer to members.

Games at KayaMoola.co.za

Before checking out the international lotteries listed for sale on KayaMoola, let’s take a quick look at the website’s terms and conditions. They state the following:

Virtual ticket means a virtual play slip purchased by the User in order to place a Bet on the result of an official Lottery.

 In other words, you’re not participating in the actual lottery. You’re betting against the results of the drawing. It means that if you match the numbers needed to win the US Powerball jackpot, you’ll get a prize determined by KayaMoola. You’re not going to have an actual entry into the real game. If this is something you fancy, you can go ahead and proceed with the platform.

The range of lotteries that you can bet on is pretty good. There are 21 international games, but as already mentioned, you wouldn’t be playing them. You’ll be doing a bit of online betting. It’s interesting to point out that the actual prize pool isn’t announced on an individual lottery page at KayaMoola. Instead, the website presents the anticipated jackpot for the respective drawing (which furthers the deception).

KayaMoola and Claiming Your Winnings

You can bet on lottery results, choose virtual scratchcards and win some money both ways. What happens if you do?

Go to the terms and conditions portion of the website – you’ll get a lot of important information about payouts there. The section also features a formula used to determine the prize for each type of bet.

In the event of winning a smaller sum, the money will be credited to your account directly. When this happens, you’re free to withdraw the sum using a payment method of preference.

For sums exceeding 50,000 euros, the KayaMoola team will contact the player to complete verification. This process aims to confirm the identity of the winner. As per the website’s FAQ section, players who win such sums can anticipate a call from the customer support team that will shed more light on the payout procedure.

Who Can Play at KayaMoola.co.za

Since it allows online betting, Kayamoola has several membership conditions and requirements.

You have to be of legal age to participate. And you really cannot cheat your way through the system. The identity of big winners needs to be verified. If the information doesn’t add up, the prize isn’t going to be credited to the player’s account.

Also, you have to live in a country that legally allows online betting and gaming. If there are local regulations against such online activities, the chances are that you wouldn’t even see the KayaMoola website content or get to sign up for an account.

Is KayaMoola Legit? The Company Behind the Website

To determine if Kayamoola is a scam or completely legit, we have to check out the entity behind the project.

KayaMoola is a South African service provider. As per the terms and conditions, Kaya Moola is licensed by the Mpumalanga Economic Regulator. It operates under the National Gambling Act of South Africa (plus several other relevant regulations). As such, you can rest assured that your rights as a platform client will be protected.

The website is owned by MP Gaming Ltd. There’s an office address, a phone number, and some additional contact information you can use to get in touch with customer service. All of that is good news – we have done some service reviews in the past, and we’ve found out the operator’s identity is completely concealed. The availability of public information about KayaMoola gives website members peace of mind, and it adds to the credibility of the service.

Other Bits and Pieces

As already mentioned, KayaMoola isn’t just about the lotteries. There are also digital scratchcards – a quick and easy gaming option that appeals to many people.

Currently, there are nine digital scratchcard games to choose from. Each one has an entry price ranging from 1.5 to 30 rand. The prizes that players can win depend on the entry cost and range from 8,500 to 100,000 rand.

Also, there’s a KayaMoola VIP club you can join if you wish to do so. According to the presentation, being a VIP member allows you to access special deals and promotions that wouldn’t be available to others.  There are gold and platinum membership tiers. The first one gives you access to monthly rewards like free scratchcards, a free lottery betting opportunity, and others. The second one enables weekly rewards. Gold membership costs 999 rands per year, and platinum membership costs 1,499 rands per year. These two will make sense for those committed to using KayaMoola extensively.

Those are pretty much the other essentials you need to keep in mind.

We did seek out KayaMoola reviews to determine if anyone has used the service and is happy about it. The KayaMoola Facebook page doesn’t have any reviews, and there isn’t an awful lot of community activity there.

Hence, we cannot verify if someone has played, won, and received money via the service. If you have some experience and want to share it with others, please leave a comment under this guide.

Let’s sum up the pros and cons of Kaya Moola.

Why You Should Register With KayaMoola


A good selection of lotteries

Detailed terms and conditions that outline all aspects of the interaction

Good design, relatively modern user experience

VIP membership options are available

Promotions and discounts are available

Several customer service options

Why You Shouldn’t Register With KayaMoola


You’re not playing an actual lottery; you’re betting against the results

KayaMoola determines what prizes you’d be paid

Would you mind rating KayaMoola.co.za?

Is KayaMoola Legit?

KayaMoola follows a model that many other online service providers seem to have adopted recently. While there’s nothing illegitimate about it, the whole format is a bit weird. By looking at the homepage, you may think that you’d be playing actual lotteries. This isn’t the case.

Should you play the lottery via KayaMoola? That’s really up to you. Just like any other service you’re unfamiliar with, you’ll have to be careful. Do your research, perform a small test and if you’re happy with the outcome, go ahead and become a loyal client.

  1. I’ve been uploading my documents but still, my account is not verified and I need to cash out

    I’ve emailed, called for a full hour no response and tried all your social media platforms NOTHING

    • Hi dear Refiloe,

      Thanks for your review.

      We see in our system that you contacted us on Saturday and received our reply on Monday and your account was verified then.

      We are online on Saturday, but not the full team is available, so we managed to answer your question on the first working day.

      We apologize for any inconvenience caused and wish you good luck in the future!

  2. I have been calling these guys they are not picking up and the support department hasn’t responded in twelve hours that my password was locked, I just can get any help or respond

    • Hi Louisa,

      Thanks for your review.
      You can always contact our support team via e-mail or live chat. They will be happy to assist you immediately when they are available.

      We wish you good luck and a pleasant stay on KayaMoola.


    • I have been having difficulty unlocking my account. I have just been logged out while playing and receiving a win. Can someone please assist? I have sent countless emails to the support team.

  3. What a scam, I paid for the platinum membership which amounts to R 170, and I’m supposed to receive free scratch cards and free lottery tickets every week. There has been no activity on my account since the money was deducted!

    • Hi Boipelo and thanks for your review!

      Please note that in order to receive your Platinum gifts you should not be unsubscribed from receiving our e-mails.
      The membership is sent on a weekly basis and you can activate it by using the links sent in the e-mails.
      Please feel free to contact our support team at support(at)kayamoola.co.za so they can check your account and help you further.

      Thank you in advance and good luck!

  4. My very first experience with kaya was great I even won R680 with my deposits n bonuses, but a week ago kayamoola sent me n email to deposit R100 and get extra free spins I did so and bought a BLU voucher to the value of R100 entered it and still never got to play a single cent like my money was just taken. I’ve sent many emails and tried calling the call center not getting any one phone rang for 20 minutes straight, they don’t reply to customer query, which u feel is totally disrespectful and no care for valued as well none valued client’s. I’m so so disappointed that I don’t think this institution cares for their clients or the problems they dealing with. All i get is marketing and promotion emails to spend more. When my actual query complaint problem issue situation hasn’t been addressed at all not in the slightest sense.

    • Hi Randy and thanks for your review!

      Please note that support is available on business days and will be happy to assist you as soon as possible.
      Once you deposit, your funds reflect on your KayaMoola cash balance and they cannot disappear unless you placed a bet using them.
      We will be happy to get in touch with you and check your account personally.


  5. My experience was not great. Firstly I chose a bundle of paying in R200 and receiving another R200 free + 150 spins. I received the cash bonus but not the free spins. I sent an email and they replied that it was an either or bonus. Which is not how it was advertised it says double your deposit + 150 free spins. Anyway after screenshotting the advert they finally agreed to give me the 150 spins but only @ 30 per day. I got 2 lots of 30 and the next lot went straight to wagering bonus and deducts from my balance. So I lost out there. Another thing I noticed was while the slot has even finished spinning winnings get added to your total before the reels have stopped. So if you look at your balance and not the slots you know before if you have won or not. In one instance I had maybe R200 balance pressed spin and my total jumped to R2100. When the reels stopped I had the feature, it did the 10 free spins which maybe took 20 to 30 seconds. But the actual winnings were already added before any of that even happened. My husband also sent in his FICA documents twice with no response, so ended up just wasting his R4K because the withdrawal sat pending for a week. We both will not be player there ever again.

    • Hi Dawn,

      Thank you for your review.

      Please apologise for the misunderstanding. You cannot have more than one active bonus on your account. That’s why when you activated your deposit bonus, the free spin bonus was not available on your account. As soon as you finished the deposit bonus, you received the free spins. On our deal we advise clearly, that the free spins are issued in 5 days.

      Your husband is welcome to contact our support and we will be happy to proof and advise. The withdrawals are approved as soon as the customer’s account is verified and we receive the bank details, so your statement is not comprehensible and we would be glad to investigate.

      Thank you!

      KayaMoola Team


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